Develop and communicate vision for Machine Learning across multiple business units in areas of fraud prevention, workflow optimization and data analyticsEstablish short and long-term goals and roadmap for integration enhancements and strategic partnershipsIdentify opportunities to improve API management and influence adoption of best practices across PM and Dev

Owns the international product strategy roadmap, authors market requirement documents and manages prioritiesProtects general market applicability of products while appreciating and incorporating the needs of demanding customers Collaborates with development, sales, marketing, and leadership to drive alignment on product vision, go-to-market strategy and expected deliverablesConducts market research to determine opportunities for expansion and market disruptionDesigns interactive UX prototypes that have proven instrumental in gaining shared vision among stakeholders Advocates for early, iterative feedback and data-driven decision making

Secured the company’s first customer contract in Spain, yielding significant revenue and a foothold in a strategic marketStarted with three agile scrum teams, ramping up to six teams of 30+ co-located and remote resources in the development, enhancement and internationalization of software applicationsAuthored user stories and acceptance criteria for features while assuming responsibility for the day-to-day execution of scrum team membersCreated the product vision and roadmap for next-generation claim & estimate audit capabilitiesFacilitated the development and implementation of an adaptable web-based audit application from concept to productionDeveloped and maintained various product related sales and demo materials to support sales consulting groups, account managers, and customer training teams

Led two agile scrum teams to deliver claims workflow enhancements for critical customersDirected the development and launch of an innovative web-based solution, streamlining communication between insurance carriers and auto body repair shops. Once launched in Q2 of 2012, the product quickly became Mitchell’s flagship body shop communication platform