Oversee company’s global sales department with direct responsibility for all sales functions (Capital Equipment, Upgrades, MRO, Service - $100M Revenue). Lead the regional sales directors in implementation of sales plans to drive high levels of customer satisfaction and achievement of the Company’s annual order, revenue and profit plans.Led revenue growth of 58.3% in 2021

• Leveraged C-Suite relationships to provide tailored solutions in Process Improvement, Operational Excellence, Data Analytics, and Strategy for a 40-person management consulting firm• Developed and implemented targeted branding and outreach strategies exhibiting thought leadership and subject matter expertise at conferences, trade shows, executive symposiums, and community outreach• Drove new service offerings and strategic partnerships (AWS, IFS, ServiceProvider, OverIT) to enhance brand recognition and portfolio growth• Implemented strategic sales forecasting aligning operations with pipeline maturity and improving win rate by 10X • Optimized customer relationship management (CRM) platform to increase visibility on goal attainment and forecast accuracy while driving automation of activities for extended sales force

• Established and led a multidisciplinary business consulting firm supporting small to medium enterprises in the implementation and successful execution of information, automation, and cloud technologies • Created and executed strategic plan driving an organization with over $450K annual sales to over 40 recurring revenue customers, exceeding sales targets for each budget cycle• Recruited, hired, trained and led business and technical resources providing guidance in customer service excellence and technical solutions• Product portfolio included: Onsite and cloud storage (AWS, HPE, Hitachi), SaaS (Office 365, MacPractice Medical Practice Software), IaaS (Cloudjumper virtual desktop), Telephony (Onsite and virtual PBX), Security, Access Control, LAN, WAN, Wireless, Mobility, Circuit and Circuit Monitoring, Server, Desktop, Remote Help Desk

• Led selection and implementation of the first global CRM database (Pivotal) supporting a business line ($1.7B revenue) of 800 employees and user community of 300 • Developed Sales & Operations (S&OP) cadence aligning demand management and production planning, driving 20% year-over-year delivery performance through improved data analytics and process automation• Managed a team of 16 global direct reports including sales, supply chain, and business analysts• Applied Lean Six Sigma / Operational Excellence to rapidly remove pain points around process integration between sales, supply chain and 3 manufacturing facilities• Drove process optimization and redesign around forecasting including implementation of statistical analytics and micro and macroeconomic factors to improve order completion rates while exceeding inventory reduction targets.

Within the Fire & Security Division, held global responsibility for driving sales force process improvements and organic growth for 64 businesses within a US$6.2B division of UTC. Responsible for the integration of acquired sales organizations and the establishment of best-in-class practices around sales force development processes. Major accomplishments include:• Led team of 10 global resources• Installed Salesforce.com in newly acquired operations• Reduced sales force attrition from 23% to 16% through sales force process mapping and improvements including recruiting and hiring practices, on-boarding and training, and sales management processes.• Received company awards for sales performance in both years

Full P&L responsibility for US$75M sales operation with a team of 6 managers, 13 sales consultants and 7 staff. Developed a retail distribution channel of 460 points of sale, wholesale operations, mass merchandising customers, and direct fleet and government sales. Major accomplishments include: • Designed and implemented sales force restructuring to better align internal resources with growth segments• Led integrated channel strategy to promote growth in all channels while minimizing inter-channel conflict• Supported differentiated supply chain as competitive advantage through collaborative forecasting project, linking customer demand and sell-out directly to factory production while driving inter-regional collaboration for logistical support• Successful implementation of turnaround activities including:• Recovery of brand awareness indicators• Portfolio transformation• Coordination of sales policies with US subsidiary to control grey market activities at US border

Full P&L responsibility for US$35M sales operation in Western and Eastern Europe and the Middle East. Led and developed 2 product managers, 2 development managers, 5 sales consultants and 3 development staffers. Developed portfolio of 40 customers covering heavy transport, automotive, and industrial customers. Major accomplishments include:• Consistently surpassed sales and profitability goals, leading business to 24% sales growth per annum and 4% market share gain• Implemented strategic product development and portfolio management initiatives enabling entry into new market sectors• Improved supply chain performance through cross-functional approach to supplier development and materials management• Reduced product development cycle from 6 months to 2 months• Promoted 2 associates to management positions

Coordinated sales and development activities for US$300M business for Latin American region. Managed global strategy to protect profitability and maximize potential for replacement market benefits from original equipment fitments. Major accomplishments include:• Improved product mix through increased high segment platforms while exiting low value-added business• Supported Stage Gate process of product development to coordinate development requirements with Technical Centers

Responsible for sales growth and dealer development for US$18M operation covering several Caribbean territories. Sales channels covered retail, direct fleet sale, mass merchandising, and government sales. Accomplishments include: • Delivered 12% aggregate growth in sales volume• Implemented Associate Dealer program, growing sales and market share by 6% and 2%, respectively