Bill D. Email & Phone Number

Fort Collins, CO, US

Dallas, TX, US

• Product Manager responsible for the Appspace Workplace Communications & Digital Signage product and its platform components and technologies. This includes the Appspace Content Management System (CMS), the digital.
• Work with stakeholders to create and organize product and portfolio backlogs.
• Responsible for definition, documentation, and management of strategic, operational, and technology projects.
• Responsible for the development and implementation of project plans and schedules, including release forecasting.
• Responsible for developing roadmaps and working with peers to ensure cross-roadmap continuity and resource balancing.
• Integrate customer and market research to document competitive analysis, understand customer use cases, and product requirements.

Denver, Colorado, US

• Lead PM of the Reach Engine Media Orchestration Platform to drive unmatched speed, scale and efficiency in the media production cycle for more than 70 enterprise media clients across Media & Entertainment, Sports &.
• Definition and management of roadmap for core platform and 4 related product lines using qualitative and quantitative research and insights to optimize value and time to market
• Lead overhaul of product strategy in 2019 resulting in 25%+ increase in Net Revenue Retention in 2020 and growth to over $6 million CARR with approximately 108% and growing NRR
• Implementation of new Product team ops process and tooling for increased efficiency internally with direct positive increase in NPS
• Direct collaboration with senior leadership to jointly define the long term vision and execution plan for sustainment of legacy platform with simultaneous go-to-market of new platform services and product growth
• Single point of contact for all prioritization and escalations from client-facing stakeholders

Denver, Colorado, US

• Pre-Sales solution proposals, SOWs, & RFP responses mapping customer needs to product value streams
• Trusted subject matter expert and trusted advisor to tier-1 enterprise clients and internal colleagues
• Post sale management and implementation of $500K+ professional services while managing 15+ active enterprise clients in the fast paced media and entertainment, broadcast, sports, gaming and brand verticals
• Critical resource in the development and maturity of operational process, product delivery, influencing product roadmap
• Through Professional Services Sales and Execution brought the overall Levels Beyond organization to sustained profitability

Burbank, California, US

• Solution Proposals, SOWs, & RFP responses mapping enterprise customer needs to partner technology solutions
• Consulting engagements resulting in thorough technical & business analysis reports
• Design of logical, technical & workflow diagrams. Project technical documentation
• Support post sales engineering team on project delivery and customer satisfaction
• Lead implementation engineer on sophisticated, high-profile solutions including 24/7 support
• Primary technical resource responsible for day to day business continuity of IMT’s headquarter and nationwide offices

Burbank, California, US

Responsible for delivering, supporting, and pre-sales task for all projects. Work closely with the IMT Sales, Inside Sales, Project Management, Clients, and Partners to provide the technical and engineering expertise to capture, prepare, and deliver new solutions to customers. Work with sales to research and understand the needs of the customer, technical.

Los Angeles, CA, US

• Developed and edited video content with motion graphics for various productions and supported multiple campus labs.
• Designed and maintained content for campus wide digital-signage network.

Santa Barbara, CA, US

• Developed dynamic video content documenting internal operations of QAD Inc.
• Responsibilities also included creation of eLearning material for a multinational audience on the products and services offered by QAD.