Wilfried Redant Email and Phone Number
Brussels, BE
Wilfried Redant's Location
Brussels, Brussels Region, Belgium, Belgium
Wilfried Redant's Contact Details
Wilfried Redant work email
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Wilfried Redant personal email
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Wilfried Redant phone numbers
About Wilfried Redant
Creative and analytical digital manager, specialized in e-commerce. Driven by customer satisfaction. Demonstrating organisational excellence, clear and concise trilingual communication and solid technical skills. Love to build, decision taker, hands on, precise, scrum certified. Personality ENFJ.
Wilfried Redant's Current Company Details
Wilfried Redant Work Experience Details
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Shop OwnerChico, Mercearia Moderna PortuguesaBrussels, Be
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Event ManagerLos Ninos Party Aug 2003 - PresentBrussels Area, BelgiumConcept and organization of parties and concerts: www.losninos.be + Building and maintenance of www.smickets.comAchievements- First party to mix organic elements with electronic music - First party with its own ticket sales with sms notification : www.smickets.com- Successful organisation with external partners: Impulstanz, KaaiTheater, Brussels Film Festival- 160 successful events for 400 to 2000 people -
Rental ManagerLucky Us Aug 1993 - PresentLisbon, PortugalRestoration of apartmentsManagement of long and short term rentalsAchievements- restoration of 13 historical properties- communication with 600 guests per year- 3 long term rentals managedwww.luckyus.be -
Senior Digital Product OwnerBpost Jan 2021 - Jan 2024Brussels, Brussels Region, BelgiumInnovate & shape the digital landscape of Mail & Parcel Services, focus - reinforce offers & positioning / improve support & onboarding- develop strategy & solutions, based on market research- activate new channels, strengthen core business- create new partnerships- define KPIs / implement features- define e commerce vision, roadmap, prioritize backlogAchievements- Clear market research results defining the roadmap- Aligned internal teams - Improved & Approved UI/UX raising conversion- New feature implementation (eg Pay Now)- Innovation with Doccle, Zoomit and ebox -
Interim Head Of Digital Sales & MarketingBrussels Airlines Nov 2019 - Jan 2021Brussels Area, BelgiumStrategy, roadmap and implementation of- digital analytics (sales, site & customer) - UX/UI design & dev- web content- A/B testing- team & budget managementAchievements- updated marketing KPIs and reviewed ad channel budgets accordingly- cost reductions (GA, Tealium merging + agency moves)- improved team processes & communication (Asana, team meetings)- introduced Africa project to underline USP -
Product OwnerBrussels Airlines Jan 2017 - Jan 2021Brussels Area, BelgiumPO of the Booking Engine / Chat / Portal- Identify digital opportunities, benchmark competition, inform on trends, analyse reporting- Define vision, manage roadmap and align priorities- Coordinate IT, test team and external partners (Amadeus, ATPCo, Datalex, Ingenico, Worldline)- Ensure on-time & quality delivery- Assistance in production issues including follow up of Performance KPIs- Manage the Release calendar- Budget & contract follow up with providerAchievements- increased revenue to +1.5M/day- lifted NPS from 31 to 60- reduced open support tickets from 180 to 15- introduced a common release calendar and regular server monitoring and performance reviews- increased conversion to 12%- introduced agile processes- efficiently managed monthly releases (resources+budget)- reduced Service Center cost with chatbot and contact page updates- simplified content structure on the portal- managed GDPR impact (Consent Mgr, cookie policy, DPAs)
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Business OwnerFformatt Apr 2019 - Aug 2020Brussels Area, BelgiumStart up and lead a cultural temporary platform in the heart of Brussels- project management of the installation of infrastructure, sound, light, ..- follow up on contracts (dry rent and coproductions) and invoicing - manage calendar, line ups, sponsorships, subsidies- marketing strategy and execution, mainly digital - stock replenishment, online ticket sales, hiringAchievements- most sustainable club- RedBull Elektropedia Award nomination- sold out from day 1https://www.facebook.com/FFORMATTT
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Marketing DirectorScabal Feb 2014 - Jul 2016Brussels Area, BelgiumGlobal marketing strategy and budget management for Fabrics, Clothing and Retail divisions including off and online implementation for B2B and B2C customers. Management of the Marketing team of 5.Achievements - Clarified B2B marketing and Made to Measure offer in new tools- Set up new team, project management process, feedback cycles and knowledge sharing- Reduce costs for equal results- Significantly increase online presence- Raise Marketing Department profile within the company- Implemented graphic consistency / brand guidelines and define new branding for sub labels- On time, on budget result for all projects- Increased collaboration with wholesalers by redefining postal & digital offer and starting up deco rental service -
Product OwnerScabal Jan 2005 - Jan 2014Brussels Area, BelgiumImprove digital profile of the luxury menswear cloth and made-to-measure company ScabalAchievements- Secured all global domain names- Significantly increased the amount of newsletter subscribers- Built all social media platforms- Launched a unique B2B Fabrics Catalogue online, selling 1/3rd of total sales- Moved from static website to CMS driven, multi language, multi country, responsive site- Introduced digital advertising raising brand awareness- 99,99% uptime
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Radio HostFm Brussel 98.8 Sep 2012 - Jun 2014Brussels Area, BelgiumCoordination of 3 teams / 6 persons to present a weekly radio program on FM Brussel on music and lifestyleAchievements:- 100 successful radio shows- increased awareness for own parties -
Product Owner / Project ManagerThe Dear Designer Oct 2009 - Feb 2014Antwerp Area, BelgiumWeb sites project management, programming (*1) and server management (*2) for - bands (Coldplay, LCD Soundsystem, David Guetta, Justin Bieber, Joy Wellboy, Laura Omloop, N8N, Customs, Aguilasound, Miyavi, Montevideo) - NGOs (ICTCoalition, Food Service Europe, AEForum, HivMix, EATG, ESkills Association) - retail / shops (Dunderwear, För, Esprit du Nord, Smickets, François Cardona, VWG Architects)(*1) PHP, JS, CSS, HTML, MySql(*2) Apache, Plesk, Linux, Dbases/Mail set up, Monitoring, MaintenanceAchievements:- built up loyal customer base from scratch- maintained zero complaints policy- succesfully managed over 100 web projects -
Retail Planning ManagerLevi Strauss & Co. Jun 2000 - May 2003Brussels Area, BelgiumMerchandise Management for Levi Stores and Shop in Shops ( France, Spain, Portugal )- P&L analysis, target forecasting, demand & assortment/buy planning and global stock management- Management of 2 Customer Service Representatives and 2 Replenishers- Presentations and organisation of forums for franchise partners, affiliates and other departments- Influence of Visual Merchandising strategies, expansion of Retail network, collection structure, markdown policyProject management- Implementation of a pioneering supply chain initiative for franchisees at Printemps and Galerie Lafayette- Review of the use of virtual distribution centresRetail Replenishment Manager of the European Replenishment team (12) and Customer Service Team (8)- Improvement of programs, data follow up and reportingProduct Council member (Retail representation next to Wholesale Country Managing Directors)- Fact based feedback to design and product managementAchievements:- Improved IT systems to capture inventory and sales data- Convinced partner stores of advantages in central stock management- Improved seasonal buy and day-to-day replenishment - Lead Printemps and Galerie Lafayette to improved stock management- Harmonize the ways of working in replenishment between Dockers and Levi's- Use product council knowledge to improve buy -
AccountantF=Mp Jun 1989 - Jun 2002Brussels Area, BelgiumAccountant for 2 family businesses and own business. Invoicing, customer payment follow up, input in accountancy tool, stock management, TVA/BTW declaration including Intrastat.
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Fashion AgentF=Mp Aug 1993 - Sep 2000Brussels Area, Belgium- B2B sales to multibrand stores in Benelux for Italian, American and Belgian brands eg Massimo Rebecchi, Armata Di Mara, Bagutta, Reporter, Eliot, Gene Meyer, Martin van Massenhove etc.- Maintaining press relationships, follow up of marketing activities per brand- Manage deliveries, complaints and paymentsAchievements- Implemented a new showroom growing from 50 to 300m2- Closed exclusive contracts with 10 manufacturers- Built a network of 100 resellers from scratch in Benelux and successfully handled international sales (Neiman Marcus US, Joyce HK)- First agency with a digital approach : website, newsletters etc
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Shop AssistantWindsor Clothing Jun 1989 - Feb 1995Aalst, BelgiumSales on shopfloor of high level men’s clothing (Armani, Versace, Pal Zileri, Corneliani, Zegna, van Laack)Achievements- Appreciated employee thanks to good contact with colleagues, no errors (measure taking, order follow up etc) and high rate of returning customers- All time highest turnover during sales and highest average basket value
Wilfried Redant Skills
Marketing
Fashion
Marketing Strategy
Retail
Social Media
Event Management
Public Relations
Marketing Communications
Advertising
Social Networking
Event Planning
Management
Apparel
Web Design
Sales
Luxury Goods
Project Management
Social Media Marketing
Digital Marketing
Negotiation
Product Development
Customer Service
Merchandising
B2b Marketing
Online Marketing
Luxury Brand Marketing
Photoshop
Fashion Design
Brand Management
Email Marketing
Facebook
Sales Management
Brand Development
E Commerce
Entrepreneurship
Digital Strategy
Project Planning
B2b
Online Advertising
Store Management
Seo
Marketing Management
Business Strategy
Team Management
Business Development
Crm
Google Analytics
Google Adwords
Web Marketing Strategy
Integrated Marketing
Wilfried Redant Education Details
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Business/Commerce, General
Frequently Asked Questions about Wilfried Redant
What company does Wilfried Redant work for?
Wilfried Redant works for Chico, Mercearia Moderna Portuguesa
What is Wilfried Redant's role at the current company?
Wilfried Redant's current role is Shop Owner.
What is Wilfried Redant's email address?
Wilfried Redant's email address is wi****@****nes.com
What is Wilfried Redant's direct phone number?
Wilfried Redant's direct phone number is +121276*****
What schools did Wilfried Redant attend?
Wilfried Redant attended Arteveldehogeschool.
What are some of Wilfried Redant's interests?
Wilfried Redant has interest in Design, Yoga, Art, Youngtimers, Music, Architecture, Craftsmanship, Oldtimers, Old And Youngtimers, Classic Cars.
What skills is Wilfried Redant known for?
Wilfried Redant has skills like Marketing, Fashion, Marketing Strategy, Retail, Social Media, Event Management, Public Relations, Marketing Communications, Advertising, Social Networking, Event Planning, Management.
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