Experienced Consultant with a demonstrated history of working with information technology. Skilled in IT Service Management, IT Strategy and Project Management.
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Information Technology Service Delivery ManagerSharp Electronics Gmbh Oct 2023 - PresentPlatform owner ServiceNow. Main focus maintain and develop ITSM toolstack and care for outsourced Service Desk. -
It Systems EngineerSharp Electronics Gmbh Mar 2018 - Oct 2023Main focus projects, service delivery management and ITSM tool stack.* Lead and implemented Teams during the pandemic, including migrating to EXO* Lead the implementation of ServiceNow* Acquired dealer integration
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Owner / ConsultantWressel Consulting Oct 2000 - PresentSince the beginning of my business I have had one large customer, Sharp Electronics. I also worked for other customers, such as HR Commitment, Greenpeace, Recip and some smaller temporary customers. In the past I also had employees in my business. At most I had three people hired at the same time.Since January 2012 my main focus was even more concentrated to support Sharp Electronics. On the Nordic level I did this as an infrastructure architect and 2nd line support. This role also… Show more Since the beginning of my business I have had one large customer, Sharp Electronics. I also worked for other customers, such as HR Commitment, Greenpeace, Recip and some smaller temporary customers. In the past I also had employees in my business. At most I had three people hired at the same time.Since January 2012 my main focus was even more concentrated to support Sharp Electronics. On the Nordic level I did this as an infrastructure architect and 2nd line support. This role also include to govern/lead/participate in different projects. On European level I was at this time working with various infrastructure projects and various DBA tasks related to the MIF system.Since March 2015 I was assigned more tasks on a pan-European level, mainly working with centralization and integration projects. Show less
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Consultant It / Team LeaderPoolia Apr 1998 - Sep 2000When I first started working for Poolia I was placed as a support technician at Stockholm County Council, central administration for public health care. I just bought me a new pair of Adidas and started over again. This lasted for about 6 months, and then I started working with several customers on an hourly basis. Among other customers my colleagues and I served Poolia HQ with IT services. We set up a Helpdesk function and did lot of other interesting stuff. At most I personally served ~10… Show more When I first started working for Poolia I was placed as a support technician at Stockholm County Council, central administration for public health care. I just bought me a new pair of Adidas and started over again. This lasted for about 6 months, and then I started working with several customers on an hourly basis. Among other customers my colleagues and I served Poolia HQ with IT services. We set up a Helpdesk function and did lot of other interesting stuff. At most I personally served ~10 simultaneous customers with professional IT services.Last part of this employment, not fully a year, I was also Team leader for a small group ~5 people. During this time, and also before the formal promotion, together with my manager I also took part of the presales process and recruiting process. Show less
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Support Technician ItÄlvsborgsdata / Vg Region It Jan 1997 - Mar 1998At the time this was a division within the public healthcare organization. I very much enjoyed my work at Älvsborgsdata and the job function better reflected my education, compared to the previous job.In the beginning I supported one of the big hospitals in the region and the central administration, sometimes in Helpdesk but mostly I was working as Adidas technician. Later on I was introduced to supporting the local healthcare institutions (vårdcentraler/primärvård). This was quite… Show more At the time this was a division within the public healthcare organization. I very much enjoyed my work at Älvsborgsdata and the job function better reflected my education, compared to the previous job.In the beginning I supported one of the big hospitals in the region and the central administration, sometimes in Helpdesk but mostly I was working as Adidas technician. Later on I was introduced to supporting the local healthcare institutions (vårdcentraler/primärvård). This was quite developing for me, both technical wise and personal wise. Show less
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TechnicianTeli Service Sep 1996 - Dec 1996Soon after the summer holidays I was again contacted by this employer. More or less the same job as before, repairing different digital phones for PBX.
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TechnicianTeli Service Jun 1996 - Jul 1996First job after school - only for the vacation season during summer. Learned to solder in printed circuit boards, electronics sensitivity for electrostatic discharge and other stuff. Repaired digital phones for PBX.
Terje Wressel Education Details
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Östrabo GymnasiumInstallation, Operation And Maintenance Of Computer Systems
Frequently Asked Questions about Terje Wressel
What company does Terje Wressel work for?
Terje Wressel works for Sharp Electronics Gmbh
What is Terje Wressel's role at the current company?
Terje Wressel's current role is SDM at Sharp European IT Center.
What schools did Terje Wressel attend?
Terje Wressel attended Östrabo Gymnasium.
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