William Ringenberg Email & Phone Number

Louisville, Kentucky, United States

- Act as escalation point for tier 1 tickets.- Provide a full range of network, server, and workstation support for a diverse client base.- Remotely troubleshooting client issues or being onsite at a client office, providing superior IT customer service.- Professionally respond to telephone calls, emails, and web-based service requests.- Provide friendly.

At Rocky Mountain Oils, my job is to: - Install and maintain computer systems and networks aiming for the highest functionality. - Train users of the systems to make appropriate and safe usage of the IT infrastructure. - Build and maintain updated and efficient computer systems and networks to optimize the role oftechnology on business sustainability..

Louisville, Kentucky Area

· Coordinate/organize class formation for multiple, different-level classes· Teach beginner-advanced choreography for ages 4-Adult· Sufficiently manage time to ensure that each class doesn’t go over

Louisville, Kentucky, United States

Update, resolve and close service tickets by quickly responding to and resolving client- and remote management and monitoring system-reported technology issues.Schedule appointments for delivering remote technology support and performing follow up tasks and provide professional client updates.Provide installation, troubleshooting and support for basic.

Louisville, Kentucky Area

As an intern for the Speed Museum, my duty is to learn the ins and outs of the Information Technology department within the work field. Responsibilities:· Assist coworkers with troubleshooting of computer related issues such as virus removal/password resets/email setup/software installs using ActiveDirectory and Office365· Develop an open-sourced ticketing.

Bloomington, Indiana Area

· Operate the cash register efficiently and responsibly, accounting for at least $1500 per shift, ensuring all customer transactions were correct, while also preventing profit loss· Provide positive and friendly customer service by assisting guests with online orders and returns· Oversee the registers, offering support as needed· Offer assistance to the.

Louisville, Kentucky Area

· Ensured the safety of artwork and museum visitors· Identified potential security issues and took proper measures to resolve them· Surveyed different rooms of artwork, aiding museum visitors when needed

Bloomington, Indiana Area

· Guaranteed customer service satisfaction by helping guests find their seats or the concessions· Oversaw the seating for events and offered positive and friendly support as needed· Solved any customer issues efficiently and responsibly

Indianapolis, Indiana Area

· Washed dental instruments in a timely manner· Sterilized dental rooms when dentist is finished · Organized time carefully in cleaning rooms and insturments

Bachelor Of Science (B.S.), Informatics, Graduate

Activities and Societies: Captain of Hip-Hop ConnXion IndianaIndividualized Cognate: Music Minor: Human-Centered Computing Accolade.

High School Degree, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: National Honor Society, Class of 2015 Steering Committee, Campus Life