Siobhan Mcloughlin, Ph.D. Email & Phone Number
@usbank.com
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Who is Siobhan Mcloughlin, Ph.D.? Overview
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Siobhan Mcloughlin, Ph.D. is listed as Content Designer | Content Strategist | UX Writer | 8+ years in content | Gen-AI | Technical Writing at PNC, a with 62437 employees, based in Princeton, New Jersey, United States. AeroLeads shows a work email signal at usbank.com and a matched LinkedIn profile for Siobhan Mcloughlin, Ph.D..
Siobhan Mcloughlin, Ph.D. previously worked as Content Designer at Pnc and Content Designer at U.S. Bank. Siobhan Mcloughlin, Ph.D. holds Doctor Of Philosophy (Ph.D.), Philosophy from The University Of New Mexico.
Email format at PNC
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About Siobhan Mcloughlin, Ph.D.
Hi! I'm Siobhan (pronounced Shivon). Right now I am open to remote U.S. roles in content design, content strategy and UX writing. I've been working in content design for over 3 years and have 5 years of editing experience. Currently, I'm working on contract at U.S. Bank, writing content for credit card partners such as BMW, Kroger and Harley-Davidson. In my work, I harness the power of digital storytelling to shape lives for the better. I write and design data-driven optimal experiences for users that align with business goals. My Ph.D. in philosophy has equipped me with logic and problem-solving skills that I bring to my design collaborations with cross-functional teams. Contact me at mcloughlin888@gmail.com and feel free to connect!
Siobhan Mcloughlin, Ph.D.'s current company
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Siobhan Mcloughlin, Ph.D. work experience
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Content Designer
Current
Content Designer
Credit cards• BMW, Harley-Davidson, Kroger, Fidelity, Korean Airlines partner brand apply flowsBuy now, pay later (BNPL) product• Impact: 93-95% clarity ratings in user testing of initial design flowsEnterprise dashboard• A project designing a console for 1500 specialized bankers handling fraud, research and regulatory communications, easing the flow of money through the bank for over 18.7 million customers• Impact: one widget reduced personnel costs by $250,000 per year• Impact: cost savings of 8% by replacing legacy software functionalityMy general content design responsibilities:• Write, edit and improve content based on U.S. Bank content strategy, including voice and tone, as well as customer and business needs • Formally observe user interviews and usability sessions • Assist in gathering requirements and assessing project content needs • Update content logs, copy documents, CMS and other documentation• Cross-functional teamwork with product managers, business lines, developers, engineers, product designers, researchers and accessibility• Co-design work in Figma• Work in a fast-paced, Agile environment• Participate in peer review, both giving and receiving feedbackHonors and activities• AI champions working group• Innovator-in-Residence program• Winning team in bank-wide Design Jam (2023)• Human-Centered Design Club• Design Ethics Club
Content Strategist
Work included landing pages and website redesigns with a goal of clear, concise and effective communication to users. Sample clients were a university department, a private consulting firm and a non-profit. My design process involved:• research methods such as in-depth interviews, competitive analysis• defining user needs/product problems using methods such as user personas, user stories and journey mapping• ideation through sketches, wireframes and prototypes• user testing to refine the final product through several iterations
Customer Experience Researcher (Ethnographic Research)
• Conduct onsite field audits of large-scale brand businesses in terms of customer experience, including accessibility and marketing• Engage with employees and analyze job performance• Collect data and write reports to help businesses monitor and improve customer experience.
Adjunct Professor
Editor
Assistant Editor
Web Content Writer
Adjunct Instructor
Colleagues at PNC
Other employees you can reach at pnc.com. View company contacts for 62437 employees →
Madeline Foster
Colleague at PncDouglasville, Georgia, United States
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Philipp Winston
Colleague at PncUnited States
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PL
Pauline Larassa
Colleague at PncDudley, Massachusetts, United States
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RK
Rachel Kiss
Colleague at PncMcdonald, Pennsylvania, United States
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CD
Cory D'Az
Colleague at PncAtlanta, Georgia, United States
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WM
Willson Mcclelland
Colleague at PncMobile, Alabama, United States
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MG
Mike Greer
Colleague at PncPhiladelphia, Pennsylvania, United States
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WR
Whitney Robles
Colleague at PncEncinitas, California, United States
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RP
Ridgway Powell
Colleague at PncBoston, Massachusetts, United States
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KS
Karyn Stiller
Colleague at PncCanonsburg, Pennsylvania, United States
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Siobhan Mcloughlin, Ph.D. education
Doctor Of Philosophy (Ph.D.), Philosophy
Master Of Arts - Ma, Philosophy
Bachelor Of Arts - Ba, Philosophy And Life Sciences
Frequently asked questions about Siobhan Mcloughlin, Ph.D.
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What company does Siobhan Mcloughlin, Ph.D. work for?
Siobhan Mcloughlin, Ph.D. works for PNC.
What is Siobhan Mcloughlin, Ph.D.'s role at PNC?
Siobhan Mcloughlin, Ph.D. is listed as Content Designer | Content Strategist | UX Writer | 8+ years in content | Gen-AI | Technical Writing at PNC.
What is Siobhan Mcloughlin, Ph.D.'s email address?
AeroLeads has found 1 work email signal at @usbank.com for Siobhan Mcloughlin, Ph.D. at PNC.
Where is Siobhan Mcloughlin, Ph.D. based?
Siobhan Mcloughlin, Ph.D. is based in Princeton, New Jersey, United States while working with PNC.
What companies has Siobhan Mcloughlin, Ph.D. worked for?
Siobhan Mcloughlin, Ph.D. has worked for Pnc, U.S. Bank, Freelance, Bestmark, and Rider University.
Who are Siobhan Mcloughlin, Ph.D.'s colleagues at PNC?
Siobhan Mcloughlin, Ph.D.'s colleagues at PNC include Madeline Foster, Philipp Winston, Pauline Larassa, Rachel Kiss, and Cory D'Az.
How can I contact Siobhan Mcloughlin, Ph.D.?
You can use AeroLeads to view verified contact signals for Siobhan Mcloughlin, Ph.D. at PNC, including work email, phone, and LinkedIn data when available.
What schools did Siobhan Mcloughlin, Ph.D. attend?
Siobhan Mcloughlin, Ph.D. holds Doctor Of Philosophy (Ph.D.), Philosophy from The University Of New Mexico.
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