Former software engineer, I’ve been applying Object Oriented Programming to design content since the beginning of the 90’s... In 1999 I founded Writec, a group of technical communication professionals. We now mainly develop help systems and manuals related to software and electronic products. My services include designing and writing for all post-sale documents and training for both technical documentation teams and engineers. We apply strict methods and processes in developing information.Information design, information architecture, Technical writing, CCMS, Component Content management Systems, online help, Operator's manual, instruction sheets, technical illustration, 3D documentation, interactive troubleshooting, SOP manuals, GUI application design, e-learning content, installation manual, operator manual, API reference manuals, User Experience, Information Mapping, MadCap Flare, Adobe Robohelp, Adobe FrameMaker, Technical Communication courses.Authoring tools:MadCap Flare, Adobe Robohelp (advanced 15+year), Adobe FrameMaker, Microsoft Word, Custom CMS.Reach us at:. Website: http://www.writec.com . Blog: http://comunicazionetecnica.wordpress.com. Twitter: @VilmaZamboli. info@writec.com
Listed skills include Technical Writing, Redazione Tecnica, Documentazione Tecnica, Technical Communication, and 32 others.