Roberta W. Email & Phone Number

I work with diverse clients on professional, personal, and creative writing and editing projects. As a collaborator, I provide constructive and insightful feedback. I specialize in fast turnaround on line editing.In my work as an editor, I have:* Guided projects to completion, on or before deadline* Troubleshooted ineffective, unclear, or confusing messages * Contributed creative concepts that strengthened messages* Delivered value through research, fact-checking, and a commitment to accuracy* Assisted clients in achieving their goals (as in applications) or in explaining their stories (as in biographical statements)

Manhattan, New York

I work 1:1 and in small groups delivering supplemental instruction, increasing engagement and participation, and improving outcomes (including grades) in the following Health Education subject areas:--Nutrition (macronutrients-carbohydrates, proteins, fats; micronutrients-vitamins, minerals; developmental nutrition- nutrition through the lifespan)--Human Sexuality (including anatomy, contraception, and safer sex practices)--Drugs in America (all classes of psychoactive substances and policies surrounding them)--Stress Management (holistic well-being)--Comprehensive Health Education (general health and wellness concepts) --Introduction of Community Health Education (the theory and practice of designing and implementing community health education interventions)--Health Counseling (the theories and best practices behind working with clients in a variety of community health settings)I have also assisted students in writing and editing their research assignments for these courses, for both spelling/grammar/ coherence and factual/scientific accuracy/ veracity.

Greater New York City Area

• Obtain high-quality recordings of meetings and arbitrations with industry equipment• Deliver superb quality control and maintain strict confidentiality of proceedings* Provide prompt, dependable, and courteous service to ensure client events proceed smoothly* Record information for transcriptionists to ensure the best possible product is delivered to the end user* Transcriptionist since 2014: Receive and transmit assignments via proprietary Extranet; Transcribe audio files of assorted lengths according to house and client specifications; submit work to deadline; revise work as necessary

New York, New York

• Record and present oral and written information from course sessions for students with disabilities• Enhance academic outcomes for students with learning differences; proctor exams as required

New York, Ny

(Formerly Recording for the Blind and Dyslexic)--Recorded books and written material to specification for niche audience using proprietary digital audio software--Checked files for accuracy, quality control, and adherence to house conventions--Assisted in training new volunteer readers in mastering house procedures--Work requires articulation, attention to detail, and ability to work independently --Committed over 100 hours of studio time

Bronx Peer Advocacy

* Determined program eligibility and processed client intake, including collecting detailed demographic information* Inputted and maintained client information in industry tracking database* Liaised between clients and treatment providers to obtain periodic consents and other documentation for housing application* Electronically transmitted housing application for clients* Coordinated housing referrals and scheduled housing placement interviews for clients* Advocated for clients who requested assistance communicating with and obtaining desired resources from various government agencies

(Promotion)* Visited clients in their homes once monthly to assess wellness and goal progress; hands-on and active member of clients' support team* Assisted clients in obtaining expedited repairs from landlords* Linked clients to wellness resources both within and outside the organizationCompleted training:-- WRAP (Wellness Recovery Action Plan) (intensive)--"Skills of Helping" training (recovery skills) (intensive)-- Group Facilitation--Fire safety and field safety (intensive)Additional professional responsibilities --Mandatory reporter (child abuse)This position represents a promotion at my parent agency, Baltic Street AEH (Advocacy Employment Housing): www.balticstreet.orgOur core belief is that recovery from mental illness, with community and peer support, is possible. Our mission is to provide services that secure positive outcomes for our clients.

Bronx, Ny

• Greeted visitors and guests as first point-of-contact for public; addressed clients' questions and concerns• Answered and referred heavy volume of calls on multi-line system• Pre-screened prospective clients to determine eligibility for company services• Created flyers, documents and memos; provided staff support services such as scheduling, filing, and photocopying

* Produced photocopied sets and scans of documents and media according to client-defined specifications* Maintained strict quality control for finished product using state-of-the-art, high volume machines* Completed projects an average of 1.2 days ahead of schedule* Team member in a streamlined workflow process from order receipt to fulfillment

Seattle, Washington

• Developed college preparedness skills, and English grammar and essay writing skills in high-need high school students• Designed and conducted writing exercises and confidence-building group activities for students

Chinatown/ Lower East Side, Manhattan, Ny

* Assisted teachers in supervising and managing classrooms of 25-30+ students in high-needs middle school* Administered reading/writing instruction to students with academic and/or behavioral challenges, offering individualized attention* Provided support to engage students and build skills to achieve proficiency to grade level* Supported teachers administrative duties including classroom set-up, gradekeeping, lesson preparation, and resource acquisition, distribution, and organization.

Venice, Italy

* Educated public on Museum collections and exhibits informally and in scheduled talks* Guarded exhibits to ensure visitor and artwork safety * Directed public to resources in museum and vicinity* Sold guidebooks and audiotours; assisted purchases in the Shop* Opened and closed galleries as part of docent team

* Wrote, edited, and proofread correspondence, memoranda, reports, presentations, and talking points for City Council Member* Assisted in coordinating scheduling, setup, and publicity for constituent-relations events, forums, and workshops for Council Member* Offered support for Scheduler and other staff to keep Council Member on task and prepared for events* Organized press clips and kept paper and electronic files up-to-date * Communicated with constituents to address community and city-wide concerns* Linked constituents to remedies, referrals, and recourseThis position was in partial fulfillment of the requirements of the Public Service Scholar program of Hunter College/ CUNY.

* Researched 15 artists, using public and private resources, for exhibition on Paradise and the Pacific region* Information collected used in biographical summaries and other materials* Wrote other materials for Curator's use* Contributions noted in exhibit catalogue credit

* Composed case studies about real-life examples of neighborhoods and nonprofits using GIS (Geographic Information Systems) to achieve measurable local social impact* Case studies incorporated into public Online Resource Library used by community development and urban planning/ urban policy researchers

Mfa, Creative Writing

Activities and Societies: Castalia (reading series)I received Beinecke Foundation funding for this program of study.

Ba, English, Honors.

Activities and Societies: Macaulay Honors College, Goldsmith Scholar, Thomas Hunter Honors Program, Public Service Scholar, Study.

Diploma, English Language And Literature/Letters

Activities and Societies: Argus (literary magazine)