Architect innovative sales, service, and marketing solutions with an agile and iterative approach to resolve and automate complex business problems.Partner cross-functionally with internal teams such as; sales, marketing, service, legal and training to determine business requirements, develop customized plans and execute Salesforce customization.Salesforce administrator and subject matter expert. SFDC Review Board member and point of contact for UI/UX Salesforce design and implementation at Cray. Support 1300+ employees and 600+ customer portal users.Lowered technical debt by utilizing process builder and flow to automate functions removing need for programmatic solutions.Assist with reports and dashboards utilizing out of the box Salesforce reporting, PowerBI and Excel's Power Query.

CRM Quotient partners with clients/internal team members to understand business needs, develop a customized plan and execute Salesforce implementation.Experience: Salesforce implementation, setup, standard/custom objects, validation rules, workflow rules, approval processes, formulas, record types, reporting, dashboards & more.

Established campaign to bring legacy priced projects into new pricing structure creating an opportunity for Account Executives to re-connect with clients.Developed and implemented process for de-duping and cleaning Salesforce.com data to deliver consistent, accurate analytics to executive and finance teams. Partnered with Account Executives to clean pipeline data and improve overall data integrity and forecasting analytics.Formulated system to automate renewal proposals utilizing Salesforce.com and Drawloop to realize a proposal team efficiency gain of 30 percent.Worked cross-functionally to develop process and create SharePoint infrastructure for engineering document control. Wrote and presented training materials on process, SharePoint use, and revision policy.Supported sales operations team in preparing and proofreading proposals, RFQ/RFP responses, and engineering reports.

Advanced through promotions to culminate in management of the Foot and Ankle product line; sales reporting, communications with Principals and sales reps, multi-channel print, catalog, web, and promotional campaigns, event coordination and support.Associate Product Manager and product knowledge leader for Acumed’s Foot and Ankle product line, 2012 domestic sales growth of 26% YOY.Created content and managed team of editors, technical artists and designers to launch multi-channel print, catalog, web and promotional campaigns.Scheduled, organized and coordinated cadaver labs for surgeons.Provided product training for surgeons and sales executives.