William R. Moore Email & Phone Number

Nashville, Tennessee, Us

Murray, Utah, Us

Toronto, On, Ca

Franklin, Tennessee, Us

Project Management – Health Information Exchange (HIE)✦ Functioned as PM and Santa Rosa Team Lead on the implementation of a major health information exchange✦ Managed Santa Rosa Consulting associates assigned to the implementation team✦Operated the project management office and managed all associated documents and processes✦ Provided project tracking and guidance for ten participating organizations across two cohorts✦ Provided regular written and oral updates for all key stakeholdersProject Management – Epic Activation Support✦ Worked as a co-project manager for a team of 350+ consultants supporting a three week Epic go-live✦ Directed the operations and allocation of consultants with a team of ten support staff✦ Provided regular analysis of burn rates and adjusted consultant allocations within budget parameters✦ Helped facilitate logistics for all consultants working at multiple locations✦ Supported executive leadership in managing client expectationsTeam Involvement✦ Supported an ICD-10 readiness assessment for a large healthcare system in advance of a corporate buyout✦ Created ICD-10 Project Plans for the company’s use on future engagements

Nashville, Tn, Us

Client Work and Deliverables:✦ Provided onsite support for Parallon’s first external hospital revenue cycle implementation project✦ Reconfigured client’s workflows by updating their patient accounting system’s financial classifications and claim allocation logic to enable a standardized approach to account follow-up✦ Updated the client’s billing scrubber to add needed edits and remove ones that unnecessarily stopped claims✦ Provided day-to-day oversight of temporary employeesTeam Involvement:✦ Worked as liaison with the Marketing and Communications to assist in efforts to advance the Parallon brand✦ Provided support for executive leadership and peers, especially related to technical or graphical support✦ Assisted in the effort to build the team’s infrastructure for Consulting and Project Management✦ Developed the team’s new hire onboarding guide

Nashville, Tn, Us

✦ Works with United Way staff and other Community Investment Volunteers to assess the performance of non-profits who receive funding from United Way and help direct future funding for these organizations.

Washington, District Of Columbia, Us

✦ Assisted in leading a team of eight volunteers to provide strategic guidance for a non-profit organization that aids families of children facing foster home placement, especially with children suffering from mental illness

Mclean, Va, Us

Project Management:✦ Worked as the Project Management Lead for the Veterans Benefits Administration Business Transformation Contract, a 5 year $24+ million contract to help VBA process claims in a paperless environment✦ Managed junior PMO staff and relationships with other essential Booz Allen support staff✦ Provided financial management and analysis to ensure that staffing and expenses stayed on budget across multiple contracts and work locations✦ Supported the day-to-day operations for 20+ staff members operating in disparate work streams✦ Facilitated deliverable review and tracking for the purpose of maintaining contractual obligations and invoices✦ Provided regular communication with the project team as part of the day-to-day management✦ Onboarded all new project members and ensured they were officially briefed on the project, onboarded approximately 60 new employees over 2 years✦ Performed editorial review of final deliverables prior to client submission to ensure quality and consistency✦ Given “Team Performance” and “High Five” awards for demonstrated excellenceResearch and Market Development:✦ Assisted in several research projects to provide integral information for business development opportunities ✦ Presented findings from one market analysis to several groups, one of which consisted solely of Booz Allen Partners and PrinciplesTeam Involvement:✦ Selected by Administrative Manager to provide mentoring and management of 5 junior staff members✦ Participated in the Strategy and Organization Health Team in a variety of capacities, including onboarding all new staff members across 4 sub-market divisions and coordinating and often presenting during monthly team meetings for the SO Health Team

Washington, District Of Columbia, Us

✦ Provided pro bono consulting services with other volunteers to a Federally Qualified Community Health Center ✦Supported the patient revenue workstream to produce actionable solutions to increase patient revenue and achieve operational efficiencies in areas related to the patient encounter

Washington, District Of Columbia, Us

Project Management and Client Oversight:✦ Successfully managed a client pool of 15 unique hospitals/systems valued at up to $5 million in annual revenue✦ Acted as primary relationship and contract manager, developed and fostered relationships with key decision makers, including hospital CFO’s, by providing assessments and analysis of financial performance✦ Identified client objectives and ensured optimal utilization of program services to meet these objectives and drive realized return on investment✦ Worked in conjunction with internal management to identify high risk clients and provided customized service plans resulting in over $450,000 of high-risk renewal revenue✦ Selected as the Dedicated Advisor on the company’s largest contract worth over $3 million annuallyTeam Involvement:✦ Provided colleagues with regular assistance resolving client issues, especially when related to data validation and other technical concerns✦ Consulted by colleagues to assist with high-risk clients to help develop action plans for high-risk renewals✦ Sponsored the first ever onsite regional cohort meeting for Self Pay Compass members; requiring in-depth research, presentation in front of 5 member organizations and oversight of the planning and agenda✦ Assisted with various other projects and requests both interdepartmentally and by management

Houston, Texas, Us

Performance Improvement and Operational Analysis:✦ Trained as a Six Sigma Green Belt and Change Agent by studying and applying process improvement techniques on internal hospital projects✦ Conducted a detailed analysis of the hospital’s emergency department on call compensation and other operational deficiencies, and recommended actionable solutions for reducing costs; resulted in savings valued at over $475,000 annuallySupply Chain and Pricing Strategy:✦ Performed statistical analysis to support a new pricing model for vendor contracts; analyzed the cost of implants used in spinal fusions based on vendor, patient acuity, physician patterns and procedure type✦ Analyzed the direct cost associated with joint replacements, using the results of the analysis to pinpoint areas for improving supply cost expenditures as part of a Six Sigma projectExecutive Interaction and Other Experience:✦ Worked side by side with hospital executives on various finance, marketing and operational projects gaining insight into numerous facets of hospital administration✦ Developed presentations for the Chief Executive Officer’s town-hall style meetings and employee orientation

Mba, Healthcare Administration

Ba, Religion, Psychology, Photography