Operational Transaction Services (OTS), Technology M&A Strategy, Post Merger Integration (PMI), Carve Out planning and execution, Operational & IT Due Diligences, Synergy Management.

- Responsible for supplier integration and enablement stream (both on the O2C and S2P processes sides) within a carve-out project for a German multinational pharmaceutical and life sciences company and one of the largest pharmaceutical companies in the world.- IT stream leader for Operational Due Diligence for one of the biggest non-bank financial intermediaries that provide short term loans on the polish market.- Stream leader for the IT part of post-merger integration (PMI) of Poland-based acquirer with Portugal-based payments provider. Responsible for synergies realization in the Billing and Revenue Management domain.- IT Due Diligence support for a number of projects in US and GSA markets: Transportation, Teleco, Financial Services, and Manufacture segments.

- Stream leader for the IT part of the post-merger integration (PMI) project for a credit card company in Poland. Scope of work included: maturity of IT support for key business processes assessment, synergy identification, a new Technology Operation Model design including 100 days plan preparation.- Setting up e-Payment live IT Operations support for one of the biggest automotive company in Germany: processes design and implementation, tools and reporting including KPIs definition and monitoring. - IT due diligence as a part of M&A transactions for EY's Transaction Advisory Services including: Automotive & Transportation, Food & Beverage, Energy, Finance, and Manufacturing Industry.

Telco BSS:- Oracle BRM implementation in O2 Czech Republic - Migration Stream analyst- Oracle BRM implementation in O2 Slovakia - Migration Stream leader- Oracle BRM implementation in Orange Romania - Migration Manager- Master Data Management project for A1 (Telecom Austria Group) - Lead analyst- Real Time Intelligence (RTI) implementation in Vodacom South Africa - Analyst

Telco OSS: - As a part of OSS Transformation Offer for Orange Poland - responsible for preparing transformation plan, design and processes for Service Delivery domain. - As a part of Converged Service Inventory Management Project for Telecom Austria AG, responsible for services models in context of eTOM processes and SID model, through the whole TAG organization: Mobiltel (Bulgaria), Velcom (Belarus), Vipnet (Croatia), Si.mobil (Slovenia), Vip mobile (Serbia), Vip operator (Macedonia), Mobilkom Liechtenstein (Liechtenstein) and A1 (Austria).Business Intelligence: - New data mart design dedicated to the allocation of loans collaterals reporting for Raiffeisen Polbank. Data warehouse based on Oracle solution.

IT projects coordinator in the CRM domain for the B2B clients in the Polish Telecom. Identifying precise business needs and opportunities. Projects and programmes supervision (scope, deadlines, change management).

At this position I was involved in different projects in Telco business mostly oriented on CRM area (as a project coordinator, architect or a system analyst). I.e. I'm responsible for the OM.B2B creation in TP Group and later on, for that system developement projects.

Project connected with Reporting Domain at Polish Telecom. Analysis of the necessary changes and extensions (including those resulting from other projects) in the reports from B2B and B2C environments (data warehouse based on Teradata solution and Business Objects).Projects which are implementing and integrating new jBPM processes with integration layer (EAI) to handle new types of services, performed for the company Netia S.A. (requirements analysis, labor-costs estimations, supervising the implementation). Development of a dedicated for Clients Operators CRM system (BWO - Operators Knowledge Base), performed for Polish Telecom (trouble tickets and change requests analysis).

Planning and realizing small sized projects connected with development of KA's CRM at Polish Telecom, Business requirements analysis, UML modeling, preparing HLD documents for clients and LLD documents for developers, Workflow prcesses designing.

Design and development of in-house sales-support tools in IT Tools and Systems Department in Key Accounts Division. Cooperation with IT Division in specifycing business requirements for larger systems such as KA CRM, Service delivery system or Workflow for KA backoffice.

Maintenance of existing sites, Researching new WWW projects and services, Design and development of CMS, e-shop, Order capture and Workflow system for DTP Department, Implementation of e-payment, Cooperation with PHP Solutions magazine in preparing articles, tutorials and books reviews.

Part time job. Graphic design as a freelancer: banners, brochures, e-mailing, posters, leaflets, ads in magazines, etc.