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William H. Sargent Ii Email & Phone Number

Experienced Leader | AI Machine Learning | Empowering people to perform at their best | All Around Great Guy at NICE
Location: Grand Island, New York, United States 10 work roles 3 schools
1 work email found @livevox.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email w****@livevox.com
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Current company
NICE
Role
Experienced Leader | AI Machine Learning | Empowering people to perform at their best | All Around Great Guy
Location
Grand Island, New York, United States
Company size
5876 employees

Who is William H. Sargent Ii? Overview

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Quick answer

William H. Sargent Ii is listed as Experienced Leader | AI Machine Learning | Empowering people to perform at their best | All Around Great Guy at NICE, a company with 5876 employees, based in Grand Island, New York, United States. AeroLeads shows a work email signal at livevox.com and a matched LinkedIn profile for William H. Sargent Ii.

William H. Sargent Ii previously worked as Senior Sales Engineer BPO Americas at Nice and Senior Technical Sales Engineer at Livevox. William H. Sargent Ii holds Mba, Business from University At Buffalo School Of Management, The State University Of New York.

Company email context

Email format at NICE

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*@livevox.com
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AeroLeads found 1 current-domain work email signal for William H. Sargent Ii. Compare company email patterns before reaching out.

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Profile bio

About William H. Sargent Ii

Driven professional with national/global business experience who adapts to diverse corporate cultures ofFortune 500 companies and government agencies with ease. Recognized for consistent positive client feedback.Troubleshooter and creative problem solver driving solutions in highly technical environments. Strong manager,mentor, and relationship builder identifying and employing resources/vendors to ensure project success.Lifelong learner committed to advancement.Specialties: Change Agent, analysis, avaya, call center, coaching, computer hardware, consulting, delivery, disaster recovery planning, documentation, engineering, fast, HP-UX, IVR, leadership, linux, mentoring, microsoft, microsoft office, national institute for clinical excellence, netscape communicator, operating systems, oracle, pbx, presentation skills, project management, promotional materials, quality recording, repair, sap, scheduling, statistics, strategic, systems integration and troubleshooting.

Listed skills include Call Centers, Avaya, Vendor Management, Project Management, and 38 others.

Current workplace

William H. Sargent Ii's current company

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NICE
Nice
Experienced Leader | AI Machine Learning | Empowering people to perform at their best | All Around Great Guy
hoboken, new jersey, united states
Website
nice.com
Employees
5876
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10 roles

William H. Sargent Ii work experience

A career timeline built from the work history available for this profile.

Senior Sales Engineer Bpo Americas

Current
Nice

United States

Jan 2024 - Present

Senior Technical Sales Engineer

Livevox
Feb 2023 - Jan 2024

Manager, Presales Solution Consulting

Livevox

New York, United States

Jul 2021 - Jun 2023

Senior Business Consultant

Livevox

Buffalo/Niagara, New York Area

Jun 2016 - Jul 2021

Senior Project Manager

Avaya

Serve as teammate, project leader, manager and manager-mentor creating ripples of positive results for Avaya and its customers. Manage a team of 10 as part of a 32M program, tasked with designing, testing and implementing a highly visible and very complex call center design.

Feb 2012 - May 2016

Senior Consultant

Avaya Government Solutions

Been with Avaya for a number of years now as Consultant and System Integration Engineer with Avaya Professional Services’ Proactive Contact Solutions/Proactive Outbound Team, working as knowledge transfer champion, direct customer support, business planning, business strategy and always as a change agent.On the side, and with the support of leadership.

Jul 2011 - Mar 2012

System Integration Engineer Ii

Avaya, Inc
  • Manage product delivery, client relations, and sales support/training of Avaya’s Proactive Contact. Maximize efficiency in departmental productivity by adjusting schedules to accommodate multiple projects. Resolve.
  • Built and led team of 4, charged with increasing product awareness across multiple industries, uncovering methods for educating current/potential clients without financial investment. Designed knowledge transfer.
  • Turned around projects in crisis as “go-to” leader, traveling and working remotely to properly train clients and troubleshoot issues, retaining multimillion-dollar clients.
  • Decreased costs through responsible travel budget management.
  • Increased sales by promoting product benefits and features, offering intelligent pre-/post-sale support.
  • Developed team performance and cohesiveness by contributing to training tool design.
Feb 2004 - Oct 2011

Predictive Dialer Analyst

Nco Financial Systems, Inc

Served as single point of contact for 72 predictive dialer systems. Built reputation as exceptional communicator,providing engaging vendor support for leading collections company. Uncovered and drove innovative strategiesthat maintained continuous operation of predictive dialer equipment and software. Coordinated daily tasks andproject management of.

Oct 2003 - Feb 2004

Systems Support Technician

Nco Financial Systems, Inc.

Maintained and repaired 400+ desktop computers, 200 terminal, PBX, and voicemail system. Supported siteexpansion projects and disaster recovery. Ensured requests were satisfied by establishing quality standards.

Jul 2001 - Oct 2003

Sales Representative

River Isle Associates Inc

Manage and adapt to customer expectations to deliver a sound sales and customer service experience.

Jan 1994 - Jan 2001
Team & coworkers

Colleagues at NICE

Other employees you can reach at nice.com. View company contacts for 5876 employees →

JC Juan Camilo Salgado Quintero Juan Camilo Salgado Quintero Colleague at Nice Bogota, D.C., Capital District, Colombia, Colombia View → SC Shai Cohen Shai Cohen Colleague at Nice Ramat Gan, Tel Aviv District, Israel, Israel View → LV Laurent Vale Laurent Vale Colleague at Nice Greater Angers Area, France View → HB Hamilton Brooks Hall Hamilton Brooks Hall Colleague at Nice Salt Lake City, Utah, United States, United States View → MH Miguel Huerta Miguel Huerta Colleague at Nice Ciudad Nezahualcóyotl, México, Mexico, Mexico View → RA Raja Aa Raja Aa Colleague at Nice Sorawn, Uttar Pradesh, India, India View → GB Gideon Boateng Gideon Boateng Colleague at Nice Ghana, Ghana View → JR Johny Rajan Babu Johny Rajan Babu Colleague at Nice Bengaluru, Karnataka, India, India View → FF Felin Francis Felin Francis Colleague at Nice Hyderabad, Telangana, India, India View → JL Jamie Lee Jamie Lee Colleague at Nice Greensboro--Winston-Salem--High Point Area, United States View →
3 education records

William H. Sargent Ii education

Associate Of Applied Science, Liberal Arts

Niagara County Community College ·
FAQ

Frequently asked questions about William H. Sargent Ii

Quick answers generated from the profile data available on this page.

What company does William H. Sargent Ii work for?

William H. Sargent Ii works for NICE.

What is William H. Sargent Ii's role at NICE?

William H. Sargent Ii is listed as Experienced Leader | AI Machine Learning | Empowering people to perform at their best | All Around Great Guy at NICE.

What is William H. Sargent Ii's email address?

AeroLeads has found 1 work email signal at @livevox.com for William H. Sargent Ii at NICE.

Where is William H. Sargent Ii based?

William H. Sargent Ii is based in Grand Island, New York, United States while working with NICE.

What companies has William H. Sargent Ii worked for?

William H. Sargent Ii has worked for Nice, Livevox, Avaya, Avaya Government Solutions, and Avaya, Inc.

Who are William H. Sargent Ii's colleagues at NICE?

William H. Sargent Ii's colleagues at NICE include Juan Camilo Salgado Quintero, Shai Cohen, Laurent Vale, Hamilton Brooks Hall, and Miguel Huerta.

How can I contact William H. Sargent Ii?

You can use AeroLeads to view verified contact signals for William H. Sargent Ii at NICE, including work email, phone, and LinkedIn data when available.

What schools did William H. Sargent Ii attend?

William H. Sargent Ii holds Mba, Business from University At Buffalo School Of Management, The State University Of New York.

What skills is William H. Sargent Ii known for?

William H. Sargent Ii is listed with skills including Call Centers, Avaya, Vendor Management, Project Management, Telecommunications, Leadership, Troubleshooting, and Ivr.

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