Wendy Calhoun Schaeffer, M.S. Management, Sphr Email & Phone Number

Tyler, Tx, Us

Unites States And Territories

I am a professional development instructor with 25 years of experience in career coaching, training and development, and human resources. I create learner experiences that promote personal investment, performance improvement, and career growth. I have successfully designed courses and delivered in-person and virtual classes for organizations committed to process improvement and human capital development. My specialty areas include organizational culture, human resources interventions, and "military to civilian" career transitions. Thanks to some outstanding opportunities I have been able to coach and develop thousands of organization leaders, project teams, and individual contributors in a wide variety of industries.

U.S. Department of Labor Veterans' Employment and Training Service (DOL VETS) contracted instructor, delivered classroom instruction, administered assessments and led hands-on learner activities. Provided career skills coaching for military members moving into civilian life. Performed on-the-job training for new facilitators to ensure understanding of instructional materials and classroom guidelines. Evaluated instructor candidates for the Training, Education and Analytics Directorate contract for Department of Labor Transition Assistance Program (TAP). Coached and trained new hires in course facilitation.Travelled to U.S. military bases where I taught personal branding and job search skills to exiting active-duty service members.

Chico, California

Managed dedicated HR and payroll specialists to support 200 companies and 3000 employees. Provided strategic leadership for the operations management of company.Specialized in Human Capital Management (HCM).

United States

Learning and Development Project ManagerProvided expertise in HR Learning and DevelopmentPerformed needs analysis to support learning initiativeManaged project implementation across divisions and monitored performancePlanned communication and engaged senior leaders and employees in adoption of new behaviorsRecruited Learning and Development professionals Designed interactive learning guides for employees

Christiansted, St. Croix, Us Virgin Islands/Caribbean

Managed human resources and public information for hospital and healthcare operations with staff of 700 employeesCLINICAL EDUCATION LEADERActed as Administrator in Charge with authority and responsibility to act on behalf of the hospital.Managed nurse educator and staff RN teamDirected education workshop clinic for hospital staffAcquisition and implementation of Healthstream Learning Management System Implementation of MEDITECH HRIS upgradeLABOR RELATIONS LEADERHearing officer in employee relations processes, grievances, disciplinary actions, investigations, labor relations, and represented management in union contract negotiationsInteracted with shop stewards and union leaders to resolve disputes and mitigate conflictsManaged compliance with seven CBAs, Federal, CMS, Joint Commission, and USVI legal guidelinesCollaborated with US Virgin Islands' Assistant Attorney General to negotiate Collective Bargaining agreementsWorked closely with Corporate Legal CounselMEDIA AND COMMUNITY OUTREACH LEADERSingle point-of-contact for communication with the Greater Virgin Islands community as PIODeveloped engagement strategy for public hospital based on industry and community assessmentExecutive team member providing leadership and direction within hospital and accountability to Board of Trustees.

Christiansted, St. Croix, Us Virgin Islands/Caribbean

Assessed business performance in nonprofit, education, and healthcare industriesWrote proposals for training contracts and designed training materialsInitiated staff intervention programs to improve team performancePlanned and conducted professional learning experiencesManaged community outreach events and institutional advancement activities

Christiansted, St. Croix, Us Virgin Islands (Affiliated Hess, Woodbridge, Nj)

HESS is a Fortune 500 company (ranked 75th during my tenure)I partnered with executive management on coaching interventions and culture change roll-outManaged leadership development strategy, projects, and programsImplemented strategy for organizational development and successionLaunched company-wide performance management systemDesigned and delivered workshops such as diversity, leadership, employee relations, equal employment opportunity, performance management, refinery operations, and SAP PM systemsCommunity Liaison with Department of Labor Workforce Development Task ForceManaged corporate scholarship selection and awards for University of the Virgin Islands industrial science degree

Master Of Science (M.S.), Management/Human Resources

Activities and Societies: Delta Mu DeltaMSM Curriculum https://pgs.snu.edu/msm

Bachelor Of Arts (B.A.), Pre-Law Studies/History/English

Education record