Wendy C. Email & Phone Number

United States

Project and Technologies include : Salesforce, Netsuite, Workato, Snowflake, Stripe, OneLogin, Zoom, Zoominfo, Chorus, Spanning, Ironclad, Clickup, Slack, Rippling, Lucid, Atlassian Jira and Confluence, Calendly, Coupa, Hubspot, Docusign, Hello Sign, Office 365, GSuite, Jamf, Tableau, Vendr, NetSuite, Paylocity, Greenhouse, Lever + more

San Francisco, Ca, Us

PagerDuty is a Global cloud computing company specializing in a SaaS incident response platform for IT departments.---------------------------------------------------------------------------------------------------------------------------------------Executive leader analyzing all things business process and systems for the sales and customer success teams. Identify and transform the high-value pain points and needs of the organization covering : Lead to Cash, CRM, CPQ, CLM, Subscription management, consumption billing, case management, integrations and more.Design new processes & systems to help the organization scale to $1B in revenue. Drive the BPM maturity within the organization by building the framework for improved business process and data hygiene and instill a business process management culture. Design for scale the vision from the business into requirements the technical teams can execute. Collaborate with the business in selecting the right business application solutions that will scale with the organization.Key Technologies: Salesforce Sales Cloud, Salesforce Service Cloud, CPQ, Tableau, Clari, Google Workspace, Slack, Snowflake, SQL, Netsuite, Coupa, Outreach, Gong, D&B, Gainsight, RevOps

Menlo Park, Ca, Us

Genesys is a global software company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and hybrid cloud software.---------------------------------------------------------------------------------------------------------------------------------------Facilitated the establishment and execution of the core data product roadmap and vision for information delivery and management; including the enterprise data warehouse, big data, BI & analytics, content management and data managementLed data domain managers, architects and data engineers to architect and deliver the solutions that fulfill the Business information needs and align with the information vision and strategyApplied business strategy while driving technology strategy, balancing short term and long term needs to ensure that the architecture can scale and evolve accordinglyEngaged in an end-to-end approach by connecting all the pieces of data to deliver the data while leveraging all available assetsProvided mentorship and empowering direction to carry out projects and procedures to ensure schedule attainment, product development process adherence, and performance targets are met.Key technologies: Agile/Scrum, Salesforce Sales Cloud, Salesforce Service Cloud, CPQ, Snowflake, Tableau, Data Mesh, Alation, AWS, Jira, Snowflake, Confluence, Gainsight, Netsuite, SQL, MS Office Portfolio.Certified ScrumMaster®

Menlo Park, Ca, Us

Delivered leadership and management for portfolio business applications, supporting a diverse Saas organization of 6000+ employees, 7K+ global partners and customers, and generating over 2.5 billion in revenue. Demonstrated expertise in ensuring the seamless operation and success of complex business systems.Demonstrated leadership by exploring opportunities to enhance department and IT's reputation through improved collaboration and service delivery. Empathetically bridged the gap between IT organizations and business channels, resulting in a more efficient and effective IT service delivery model.Facilitated closing the gap between technology teams, business processes, and global cross-functional organizations, enabling powerful alignment to manage Quote to Cash business objectives and operations. Demonstrated strong leadership and collaboration skills, resulting in improved efficiency and effectiveness across the organization.Integrated corporate acquisitions into the existing back-office technology infrastructure, demonstrating expertise in streamlining complex processes and ensuring seamless integration and operation of the expanded tech stack.Key Technologies: Agile/Scrum, Salesforce, Sales Cloud, Service Cloud, Revops, CPQ, ServiceNow, Jira, Confluence, Docebo, Billing, Lead to Cash, Netsuite, Certified ScrumMaster®

Bachelor Of Science - Bs Business Studies / Compuer Information Systems

Associate'S Degree, Computer Science - Computer Programming

Associate'S Degree, Business Science - Business Computer Applications