Scott Baughman Email & Phone Number

Texas, United States

Toronto, On, Ca

Guided all Scrum teams as Scrum Coach/mentor with the goals of alignment and adoption of Agile values/principle and Scrum practicesFacilitated all Scrum events for Scrum teams Coordinated and collaborated with Scrum teams for all backlog refinement sessions including estimationAs a servant-leader, diligently worked to remove impediments and resolve conflictsParticipated in portfolio planning and estimation for product roadmap items with key business stakeholdersPromoted regular collaboration among Scrum team members with the goals of transparency, cross-functional skill development and elimination of silosFunctioned as Scrum Coach/mentor for all Scrum teams with the goals of alignment and adoption of Agile values/principles and Scrum practicesAssisted team to identify action items from sprint retrospectives to foster continuous improvement Coordinated with Technical Program Managers, Architects and Development Managers to ensure development/QA standards were met, documented and maintainedParticipated in Scrum of Scrum meetings to identify and resolve cross-product dependenciesTracked and reported all Scrum team metrics (velocity, burndown charts)

Mclean, Va, Us

Reported to Sr. Director of PMO. PMO team member leading phases of an enterprise-level project to utilize current and legacy data for digital analysis transformation. Responsible for all phases of end to end project management execution using Waterfall methodology.

Mclean, Va, Us

Reported to Sr. Manager, IT Distribution & Reservation Systems. Responsible for analysis and development of requirements for voice reservation system issues and upgrades. Performed all quality assurance including user acceptance testing for Honors Loyalty program upgrades.ScrumMaster for OnQ Market Intelligence Upgrade project (Kanban method)Decomposed high-level information from multiple sources into requirements/user storiesCollaborated across the team and organization to deliver functional requirements and necessary artifactsManaged multiple projects and initiatives through the entire development lifecycle

Tysons Corner, Va, Us

Reported to Director of Development. Responsible for delivery of high-value features and yearly updates for Corporate Negotiated RFP system. Scrum Master for 4 Scrum teams (3 onshore/1 offshore). As Scrum Master: ACCOMPLISHMENTSLed defect reduction efforts, resulting in 18% decrease in defects for July – December 2015Key Metrics for 2015: Sprint Delivery – 93.6% (over 17 sprints)/Average Velocity: 38 pointsAs QA Manager:Provided mentoring to QA team to produce high-quality results for all testing effortsCoordinated all testing efforts for the team including test case execution, regression testing and test plansAssisted in the development and instruction of Quality Assurance bootcamp curriculumACCOMPLISHMENTSLed team effort which increased automated test cases from 6% to 43% during 2015Created and implemented black box testing techniques class for the team to increase test case coverage and provide greater testing depth

Tysons Corner, Va, Us

Reported to Director of Product Management. Responsible for all manual testing efforts for Corporate Negotiated RFP system. Coordinated all test efforts for a team of four QA Analysts. Communicated comprehensive test results with Development Team.Created and maintained test case scenarios in test case repository

Tysons Corner, Va, Us

Reported to Director of Product Management. Responsible for all product analysis and research of reported issues for Corporate Negotiated RFP system. Assisted Quality Assurance teams with testing as needed.Created, decomposed and maintained epics, user stories and defects from customer requirementsConducted research to support enhancements with a focus on delivering customer valueCollaborated and coordinated efforts with Development and Quality Assurance teams during sprintsCoordinated efforts between multiple product teams to ensure identification and resolution of product dependenciesDocumentation and release of product features and processes to external stakeholders

Mclean, Va, Us

Responsible for management of proprietary Corporate Negotiated RFP system generating several billion in revenue per year. Conducted all product and project management, business and system analysis, quality assurance, delivery management. Maintained relationships with internal stakeholders and vendors.Conducted research into all customer issues, translating needs into requirements or defectsPerformed all project planning initiatives with the intent of on-time delivery of software releasesPerformed and coordinated all phases of the software development life cycle (SDLC) Coordinated cross-functional system development efforts with CRS and CRS interface development teams Documentation and distribution of all system information with the purpose of transparencyConsulted with internal stakeholders and vendors on product designSubject Matter Expert for RFP System since launch in 2000Ad hoc reporting using SQL query results as needed

Mclean, Va, Us

Reported to Manager - Global Distribution Systems. Responsible for execution of yearly rate solicitation process and rate loading operations in multiple distribution channels.Point of contact for yearly rate solicitationsPoint of contact for new leisure and loyalty program marketing initiativesSupervision of day to day activities for up to 20 FTEsPerformed rate loading activities to Central Reservation System and Global Distribution Systems (Sabre, Apollo/Galileo, WorldSpan, Amadeus)User Acceptance Testing for proprietary RFP systemPromoted from Database Analyst to Senior Database Analyst May 1997

Us

- Tabulation of marketing research studies- Auxiliary production services (statistical software, graphics)

Irving, Texas, Us

- Programmed CATI surveys and provided cross tabulations of survey data.