Scott Skinner

Scott Skinner Email and Phone Number

Product | UX, Client Insights, Product Ops
Scott Skinner's Location
San Francisco, California, United States, United States
About Scott Skinner

I love digging into the what, why, and how, and applying a pragmatically creative mindset to shape meaningful, accessible solutions that are mindful of future implications.A background in Cognitive Science and Human-Computer Interaction & Design lends me a critical lens to ensure products accommodate our ever-evolving digital experiences and complex minds. Comprehensive experience in SaaS implementations, UX Research & Design, and B2B2C Product Ownership allows me to carefully thread the needle amongst all corners of product, making sure that solutions bring value.I thrive in highly collaborative positions where I'm able to connect with folks from all walks of life to derive insights, co-create polished products and systems, lead agile and cross-functional teams, and bridge that stakeholder <> developer gap.Colleagues often rely on me for my meticulous and tenacious yet personable and playful nature.Outside of work, I like to spend my time discovering and mixing new music, enriching local and global queer communities, weightlifting, and surfing.

Scott Skinner's Current Company Details

Product | UX, Client Insights, Product Ops
Scott Skinner Work Experience Details
  • Mend: For Mental & Behavioral Healthcare Providers
    Product Owner
    Mend: For Mental & Behavioral Healthcare Providers Jul 2022 - Apr 2024
    Remote
    Gathered insights and translated them into technical requirements with a focus on UX and business value. Owned all client issues/requests as well as new feature sets including digital intake & assessments, preferred names & pronouns, and various provider dashboard, admin, and in-visit enhancements.Championed and oversaw a tech escalation workflow and business value process that increased transparency, analysis, and strategic prioritization of client tech issues, feature requests, and roadmap items.
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  • Mend: Integrated Patient Engagement And Telehealth Platform
    Technical Implementation Manager
    Mend: Integrated Patient Engagement And Telehealth Platform Jun 2021 - Nov 2022
    Remote
    Designed and implemented customized virtual care workflows for enterprise healthcare organizations with a focus on mental/behavioral health. Managed internal and external projects and communication in order to design patient/provider/staff flows, configure and test Electronic Health Record (EHR) integrations, train and prep teams for go-live, and evolve the product and integration capabilities alongside client needs.
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  • Spotify
    Product Designer
    Spotify Jul 2020 - Sep 2020
    Stockholm, Sweden
    Spent the summer with the Car & Wearables team. Projects included defining design principles for car steering wheel controls + Spotify, exploring initial designs for Wear OS Tiles & Complications, as well as building a perspective on how Spotify could look in Autonomous Vehicles.
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  • Volumental
    User Researcher
    Volumental Oct 2019 - Jun 2020
    Stockholm, Sweden
    Spearheaded evaluative research for a new mobile AR foot-scanner and its respective shop-by-fit footwear mobile commerce experience. Synthesized insights from users and customers (footwear retailers) and collaborated with designers and engineers to improve the UX of the mobile foot scan and the accuracy of the data as well as it’s respective fit visualization and best size/fit recommendation. Master's Thesis: Defining mobile AR interaction and evaluation techniques in an Agile, iterative environment (grade: 20/20)
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  • Patientpop, A Tebra Company
    Senior Implementation Manager
    Patientpop, A Tebra Company Jun 2017 - Jul 2018
    Los Angeles, Ca
    Elected as the Voice of the Customer on the website builder & reputation campaign product initiatives to ensure the products evolved with client feedback - defined processes to add new products to the onboarding process and trained overall CS department on new roll outs.
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  • Patientpop Inc.
    Implementation Manager
    Patientpop Inc. Jul 2016 - Jun 2017
    Los Angeles, Ca
    Oversaw new customer onboarding to the PatientPop practice growth platform including a customized website, patient scheduling with EHR integrations, SEM campaigns, and overall SEO strategy.
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  • University Of California, Los Angeles
    Research Assistant | Human Perception Lab
    University Of California, Los Angeles Dec 2015 - Jun 2016
    Los Angeles, Ca
    Experimental design, research participant recruitment, panel oversight, test facilitation, and results/analysis for an adaptive learning module intended to improve discovery and fluency of categorical perceptual learning.
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Scott Skinner Education Details

Frequently Asked Questions about Scott Skinner

What is Scott Skinner's role at the current company?

Scott Skinner's current role is Product | UX, Client Insights, Product Ops.

What schools did Scott Skinner attend?

Scott Skinner attended University Of California, Los Angeles, Paris-Sud University (Paris Xi), Kth Royal Institute Of Technology.

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