Scotty Baldwin Email & Phone Number

Rockingham Nc

Rockingham Nc

Hamlet Nc

I help individuals, businesses, and families plan for a secure financial future. I am fortunate to offer financial security with fraternal benefit and am proud to be part of an organization that is for our members, not for profit. I believe in helping others, building relationships and making a difference in the local community.

611 Airport Road, Rockingham N.C. 28379

As a service manager at Maness Tire Pros, I helped customers make the right decision when having their vehicle serviced or buying tires. My goal was to make sure each customer thoroughly understood the product or service they were purchasing. I pride myself on developing a business relationship as well as a friendship with each customer so that I may be of more assistance in understanding their individual needs and providing them the attention and service they desire.My job duties included the following:•Greets customers, schedules service appointments and receives vehicle information •Listens to requests of the service desired and explains the repair or service order •Generates profit by selling service, repairs and parts •Estimates the cost and time needed to do the repair •Deals with customer account status and methods of payments •Handles customer complaints and ensures high customer satisfaction standards •Promotes service facilities to encourage repeat business •Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed •Carries out after sales follow ups to build and maintain positive relationships

Certificate, Basic Law Enforcement Training

Diploma, General Education