Will Senn is an Assistant Professor of Computer Information Systems in the Dr. Sam Pack College of Business at Tarleton State University. Previously, he served as Assistant Professor of Information Systems and Data Analytics in the School of Business at Emporia State University (ESU), in Emporia, Kansas for 3 years. Prior to ESU he served as an Assistant Professor of Community Informatics in the School of Library and Information Studies at Texas Woman's University in Denton, TX and before that as the Leader of Research, Development, and Product Delivery at Underwriters Laboratories, Workplace Health and Safety. Will has an earned doctorate in the Information Sciences from UNT. His doctoral thesis is entitled, An Empirical Study of Quality and Satisfaction with a Focus on Creating a Parsimonious Measurement Instrument in an Information Space. The dissertation research was situated at the intersection of information science, higher education, and business. Will holds a Masters of Science degree from UNT in Library and Information Science, a Graduate Academic Certificate in the Advanced Management of Library and Information Agencies, and a Bachelors of Science in Computer Information Systems. Will is an active participant in the information science, software development, business intelligence, and data warehousing communities.PGP Key fingerprint = 85BC A782 1216 B083 BC8B BD7E F897 C5B7 018F 733B