Who is Walt T.? Overview
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Quick answer
Walt T. is listed as Site Reliability Engineer at Cisco, based in Greater Sacramento, United States. AeroLeads shows a matched LinkedIn profile for Walt T..
Walt T. previously worked as Cloud Engineer at Cisco and Director Information Technology Services at 4Ever Yours Rescue, Inc. Walt T. holds Hackeru, Cyber Security Professional Bootcamp from California State University, Long Beach.
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Cisco
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Profile bio
About Walt T.
Highly skilled IT leader at every opportunity granted to provide top-notch services, support, and technical acumen to help clients achieve their goals. ● Successful 15+ years' IT Professional, presentation, training (Customer/Internal), and Customer Experience engagement & Management.● Experienced troubleshooting mastery, reduced customer escalation by 75%; well-established process method for service requests to meet 95% client satisfaction through workload assignment/backlog management, deployment, configuration, debugging, and log analysis within SLA deadlines.● Excellent communication skills with a strong background in customer-facing to identify business objectives, deployment strategy, configuration, and product training.
Current workplace
Walt T.'s current company
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10 roles
Walt T. work experience
A career timeline built from the work history available for this profile.
Cloud Engineer
Director Information Technology Services
4Ever Yours Rescue, Inc
Oversee organizations, computer systems, network, software, and cloud infrastructure for a fast-growing 501c3 non-profit.Monitor systems efficiency, reducing downtime by managing 99% up-time and viability of all IT systems and tech processes.Enhance security, deploy and install VPN, Firewalls and resolve problems with hardware, software, browser compatibility, and responsive web designTechnical Liaison with members of the team and executive leadership
Technical Consulting Engineer
•Drives problem resolution for issues experienced in customer environments.•Diagnoses, troubleshoots, and resolves incidents related to Cisco products, services, or solutions.•Provides answers for products, services, or solutions questions.•Creates or updates, and delivers problem resolution, project collateral, and/or knowledge transfer.•Assists in documenting and resolving technical problems found in products and solutions.•Engages and drives appropriate resources for escalations•Maintains accurate documentation in the incident and knowledge-management systems•Ensures case management guidelines are followed•Effectively communicates (verbal and written) with the customer and Cisco stakeholders on status and progress of service requests•Individual contributor
Apr 2018 - Nov 2020
Apr 2015 - Apr 2018
Lead Technical Support Engineer
Technical support for Cisco products and services.
Jun 2013 - Apr 2015
Information Technology Analyst
Sep 2012 - Feb 2013
Technical Consultant
Jun 2011 - Jun 2012
Technical Consultant
Feb 2009 - Jan 2011
Helpdesk Analyst/Desktop Hardware Specialist
Gap Inc
Nov 2005 - Nov 2008
Team & coworkers
Colleagues at Cisco
Other employees you can reach at cisco.com. View company contacts →
عس
عامر سليمان
Colleague at CiscoEgypt
View →
MV
Marion Vailler
Colleague at CiscoIssy-Les-Moulineaux, Île-De-France, France
View →
AB
Adrian Blancas
Colleague at CiscoMexico
View →
RF
Ruby Fiorella Nicolás Hilario
Colleague at CiscoLima, Peru
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TT
Tammy Toh
Colleague at CiscoSingapore
View →
RP
Rudhy Piter
Colleague at CiscoMakassar, South Sulawesi, Indonesia
View →
EM
Eugene Medellin
Colleague at CiscoAustin, Texas, United States
View →
WL
Wei Li
Colleague at CiscoXuhui District, Shanghai, China
View →
RR
Rajkumar Rajak
Colleague at CiscoIndore, Madhya Pradesh, India
View →
PM
Parag Malhotra
Colleague at CiscoAhmedabad, Gujarat, India
View →
عامر سليمان
Colleague at CiscoEgypt
View →
MV
Marion Vailler
Colleague at CiscoIssy-Les-Moulineaux, Île-De-France, France
View →
AB
Adrian Blancas
Colleague at CiscoMexico
View →
RF
Ruby Fiorella Nicolás Hilario
Colleague at CiscoLima, Peru
View →
TT
Tammy Toh
Colleague at CiscoSingapore
View →
RP
Rudhy Piter
Colleague at CiscoMakassar, South Sulawesi, Indonesia
View →
EM
Eugene Medellin
Colleague at CiscoAustin, Texas, United States
View →
WL
Wei Li
Colleague at CiscoXuhui District, Shanghai, China
View →
RR
Rajkumar Rajak
Colleague at CiscoIndore, Madhya Pradesh, India
View →
PM
Parag Malhotra
Colleague at CiscoAhmedabad, Gujarat, India
View →
6 education records
Walt T. education
Hackeru, Cyber Security Professional Bootcamp
California State University, Long Beach
Associate Of Science (A.S.), Computer Software Engineering
Itt Technical Institute-Rancho Cordova
Network And System Administration/Administrator
Unitek College
Bachelor Of Science - Bs, Business Administration And Management, General
University Of Phoenix
Diploma, Network Systems Technology
Institute Of Technology
Associate'S Degree, Computer Technology/Computer Systems Technology
Heald College
FAQ
Frequently asked questions about Walt T.
Quick answers generated from the profile data available on this page.
What company does Walt T. work for?
Walt T. works for Cisco.
What is Walt T.'s role at Cisco?
Walt T. is listed as Site Reliability Engineer at Cisco.
Where is Walt T. based?
Walt T. is based in Greater Sacramento, United States while working with Cisco.
What companies has Walt T. worked for?
Walt T. has worked for Cisco, 4Ever Yours Rescue, Inc, Mindtree, Unish Corporation, and R Systems.
Who are Walt T.'s colleagues at Cisco?
Walt T.'s colleagues at Cisco include عامر سليمان, Marion Vailler, Adrian Blancas, Ruby Fiorella Nicolás Hilario, and Tammy Toh.
How can I contact Walt T.?
You can use AeroLeads to view verified contact signals for Walt T. at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Walt T. attend?
Walt T. holds Hackeru, Cyber Security Professional Bootcamp from California State University, Long Beach.
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