William Mccrary Email & Phone Number

• Lead the Web Infrastructure Release Management team in the design, implementation, upgrade and maintenance of hardware, network, and software infrastructure required to support A-B's external web hosting environments.
• Coordinate the migration of all web applications to new network environment without customer downtime.
• Manage $4.1 MM budget for externally hosted environments at Verizon. Saved A-B $350M by requesting and influencing Verizon to reduce service costs that were not specifically addressed by our contracts (June 2007).
• Coordinate operational, project, and troubleshooting activities between my team, Verizon technical support, External Development firms, Software Vendors, and A-B groups (Info Protection, Firewall, EWS-Architects.
• Create documentation and process required to adhere to corporate policy and effectively manage change within our environment.

• Configured, administered, and maintained internet and intranet servers in all environments.
• Championed and implemented processes for managing the implementation of technology while limiting risk.
• Researched, evaluated, and implemented new technologies and software.
• Developed intranet pages and applications. Mentored other groups in development of web applications and in the usage of standardized tools and technologies.
• Provided third-level support to troubleshoot/resolve problems with web servers, software, web services, applications, data access, and PC desktops.

• Identified, prioritized, scheduled, and tracked development of intranet applications and projects.
• Analyzed and documented functional requirements for intranet applications.
• Defined the development/production architecture for the intranet (hardware/software).
• Estimated and managed time and resources required for application projects.

• Designed and constructed A-B Intranet web pages to provide online access to departmental evaluation studies and project plans.
• Proposed, planned, and implemented documentation management system. Wrote processes and procedures; constructed documentation templates; and converted/updated existing documents to new standards.
• Wrote end-user documentation and online help for users of A-B COE software and hardware.

• Wrote local interest news and feature articles. Gathered information through scheduled and impromptu interviews. Demonstrated initiative through independent submission of article ideas and creation of the “People”.

• Wrote, edited, published, and maintained end-user, system administration, training, marketing, public relations, and advertising documentation for radiation treatment planning software. Responsible for all graphic work.
• Created and maintained company policies, procedures, and product specifications per ISO 9000 standards.

Itil (Information Technology Infrastructure Library)

Education record

Education record