+ Implementing and configuring middleware solutions to support system integration and data exchange.+ Collaborating with software developers, system administrators, and other stakeholders to understand integration requirements and design appropriate middleware solutions.+ Monitoring and maintaining the middleware infrastructure to ensure availability, reliability, and performance.+ Troubleshooting and resolving issues related to middleware systems, interfaces, and connectivity.+ Conducting regular assessments and audits of middleware systems to identify areas for improvement and implement necessary upgrades or enhancements.+ Performing capacity planning and scalability analysis to ensure the middleware infrastructure can handle increasing data volumes and system demands.+ Collaborating with security teams to implement and maintain appropriate security measures and protocols for middleware systems.+ Providing technical guidance and support to development teams on middleware-related matters.+ Creating and maintaining documentation related to middleware configurations, processes, and procedures.+ Staying up-to-date with emerging technologies, trends, and best practices in middleware and integration domains.+ Participating in the evaluation and selection of middleware tools, technologies, and vendors.+Assisting in the planning and execution of integration testing and performance testing activities.+Collaborating with project teams to ensure middleware requirements are considered in system design and implementation.+Conducting training sessions and workshops to educate users and stakeholders on middleware usage and best practices.

Deployment and Maintenance of physical and virtual systems across multiple datacentersInstallation and management of Operating systems ( Windows Server, Oracle Linux, CentOS, Redhat Linux, OpenSUSE, Ubuntu, etc)Maintain multiple Netapp storage clusters spread between data centers.Powershell scripting and automation.Deployment and management of Icinga monitoring.Collaborating with Database Administrators on the deployment, patching, and management of Banner ERP Systems and services.Management of Active Directory domain for campusImplementation and deployment of Hybrid environment with Azure AD and on premise Active DirectoryManagement of Azure AD Application, Groups, Users, Access to services.Management of multiple VMware VCenter environments Management of Hyper-V clustersAnalysis of usage and resource allocation to "Right size" existing systems and those being considered for deployment.Migration from Windows File Server SMB shares to Netapp CIFS file shares.Management of Windows File Servers and File Shares across campusDocumentation of deployed systems and servicesCollaboration with Security team to implement best practices in securing Windows and Linux systemsSCCM ManagementUyuni patch deployment and managementDevelopment and improvement of maintenance and deployment processes for systems

-Primarily provides technical support and project consulting to administrative users and departments on campus.-Providing hardware and software support for PC /Macintosh computers across campus including hardware and software upgrades, installation and configuration; system and component testing, hardware repair and troubleshooting of desktop-related network problems; setup of new systems and software; installation of internal peripherals such as hard drives, motherboards, memory, network cards, and sound cards; setup and configuration of external peripheral such as printers, scanners and PDAs; evaluation of new software; provide technical support to administrative users; management of computer labs. -Providing support for University Virtual Desktop Infrastructure to end users.-Cost estimation and Quoting of equipment for Staff.-Management of OS and software deployment through SCCM and MDT.-Managing Network Printers through a central Print server for VDI and traditional desktops. -Various project and support roles for special cases as needed.

Providing insightful advice and friendly, hands-on technical support to Apple customers in need. Quickly diagnosing product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, offer solutions to quickly get users up and running again. Even when juggling more than one customer, staying conscious of their time demands as well as my own. Fulfilling Apple's service commitment with style, speed, and skill. And earning the trust of customers and coworkers alike as I offer guidance, knowledge, and even tips and training. Mentoring and developing peer skills and knowledge. Management of multiple repairs using computer based systems. Researching solutions for complex computer issues using multiple knowledge bases and contacts inside and outside of the company.

Helping new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, quickly assessing their situation. At times, taking care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. At other times, referring customers to support team members who get them up and running again. Providing personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Commitment to providing the best care for customers.