Bill Turner Email & Phone Number

Round Rock

provide leadership and oversight for the case management operations. Ensuring case management quality meet expectations and collaborates across departments to help the project meet performance expectations. Work directly with the Project Director or Designee, and other department heads, to make certain the program is meeting contract goals and requirements.

Round Rock/Taylor

Oversee the operations of Rural Capital Area Workforce Center Round Rock and Taylor. Manage staff of 35 workforce focused case managers. Implementing project goals and objectives. Ensure development, completion and implementation of desk procedures. Manage area budget.

Provide technical assistance in processing Work-In-Texas (WIT) applications ensuring optimum results. Match job seekers and employers using skills and experience. Perform employment counseling and/or case management of applicants who present unusual placement and/or job adjustment challenges, Interviews clients, and use assessment tools, to assess education, experience, skills, interest, and other relevant factors to fully explore clients career development opportunities and possible training needs. Disseminate labor market information and information regarding Workforce Development Services, Matches applicants qualifications to requirements on employers job orders; maintains contact with employers to take job orders, amend job posting information, and update tax information on WIT posting as needed. Assist in hiring activities such as job fairs. Contact employers to establish or continue working relationships to verify satisfactory placements of workers referred and stimulate the use of the total facilities of the local center; Interacts simultaneously with clients and a computer system to capture record and access information.

Directed company operations for fast growing staffing firm located in Houston, Beaumont and Austin that focuses on providing the manpower required supporting clients’ business objectives. •Quality control included compliance auditing of company and governmental required employment forms. Drafted first policy and procedure manual and first safety manual. Accompanied injured employees to medical care facilities. •Trained employees on Ultra Staff database and on company/governmental required employment forms. Ultra Staff Database required monthly compliance and oversight of database content.•Weekly payroll processing of over 300 employees. Accounts receivable (aging) for three cost centers. Processed invoices for multiple clients.•Vendor relations included contract negotiations and 3rd Party email accounts. •Maintained inventory of company owned equipment. Troubleshot, updated hardware/software and maintained all desktop and laptop computers Networked printers and equipment.•Maintained facility work environment. Sourced and furnished finish-out of new office location.•Assisted sales team with new client visits and maintained follow up on existing clients.On-Site Program Manager; 01/05- 11/06•Managed dual relationships with top level logistics providers by providing a pool of qualified applicants to meet each client’s varying needs for staff. Resulted in 99% On Time Fill Rate, Tardy Rate of less than 5%, Absentee Rate of less than 4%, and 100% Fill Rate for all orders.•Trained all Temp staff on safety procedures at each client sites.•Supervised on-site staff including monitoring extension/completion of assignments, addressed problems/concerns of temporary associates. Coached, counseled, and took corrective action for on-site staff and temporary associates. •Prepared and presented a Quarterly Business Review with all elements of client requests. Addressed concerns by setting goals and reviewing action plans

Built on-site program for industry leading 3PL and JIT logistics client with multiple work sites. Supervise on-site staff including monitoring extension or completion of assignments, addressing problems or concerns of temporary associates, coaching, counseling, and taking corrective action of on-site staff and temporary associates.Key Projects and Achievements:  Maintained a turnover rate of less than 10% Maintained a tardy rate of less than 5% Maintained absentee rate of less than 4% Maintained 100% fill rate for all orders Maintained 99% on time fill rate

•Provided management staffing solutions for clients in the Manufacturing industry.•Responsible for creative and progressive recruiting methods in searching and identifying viable candidates to fill Distribution, Logistics, and Transportation management positions.•Responsible for creative and progressive recruiting methods in searching and identifying viable candidates to fill administrative and light industrial positions.

•Responsible for creative and progressive recruiting methods in searching and identifying viable candidates to fill Distribution, Logistics, and Transportation management positions

•Responsible for identifying viable candidates to fill technical, legal and management positions for a variety of skill levels and skill sets including: VB, HTML, ASP, SQL, Perl,MS Access, Windows NT, Novell, Document Scanning and Litigation.*•Used creative and progressive recruiting methods, source searching including: Internet, employee referral, and networking to place employees.•Conducted prescreen interviews, evaluations and recommendations for hire and new hire orientations.•Created job descriptions and placed advertisements on various Internet sites. Sourced on-line recruiting, interviewed candidates, wrote offer letters and conducted salary negotiations with future employees..•Prepared reports on department activities for management. Managed all temporary staffing needs.

Transitional Recruiter/San Diego, CA 1997-1999Prior Service Recruiter/Los Angeles, CA/Dallas, TX/Houston,TX 1989-1997Career Planner/Tustin, CA/Kailu, HI; 1984-1988Helicopter Mechanic (Supervisor)/Tustin, CA; 1983-1984Legal Clerk/Tustin, CA; 1982-1983.Helicopter Mechanic; Tustin, CA/Okinawa, Japan; 1981-1982Maintenance Material Management & Production Control/Tustin, CA/Okinawa, Japan; 1980-1981

Hs

Irvine Adult Education Center Irvine Ca. Completed High School at MCAS Tustin, CA 1981

Education record