Ben Wu Email & Phone Number

Burlingame, California, Us

San Francisco, Ca, Us

Led the product management, product marketing, and product design teams for Lob, a venture-backed start-up enabling businesses to automate the offline world and improve customer communications with a suite of APIs for use cases including Print & Mail and Address Verification.

Redwood City, California, Us

Led the product management and UX design team responsible for the Zuora Core pricing, subscription management, billing, payments, and finance capabilities and roadmap.Presented and synthesized feedback on product designs, roadmap, and vision to internal and external stakeholders at all organizational levels, including delivering numerous product keynote presentations at Zuora's annual Subscribed events worldwide.Directly collaborated with engineering and product marketing to launch several new innovative applications, product capabilities, and programs for Zuora Central, which powers the world's leading subscription businesses.

Us

Led business case, requirements definition, product design, and front-end development for bootstrapped social networking start-up.

Palo Alto, Ca, Us

Reporting directly to the CEO, worked with her as part of the e-staff on strategic, cross-functional projects that arose largely due to the tremendous growth of VMware during that time.Coordinated VMware preparatory activities for the August 2007 VMware IPO. Established the company's M&A integration methodology and built integration team that managed subsequent integrations. Managed 20-person product management team within IT applications. Developed and ran bi-annual corporate operations review for CEO.

Menlo Park, Ca, Us

Performed comprehensive due diligence (including market, customer, team, product and financial evaluation) and presented findings for all software start-up investments at early-stage venture capital firm.Engaged with multiple Onset portfolio companies both at the Board level and on specific operating initiatives.

San Francisco, Us

Oversaw Epiphany Marketing and Epiphany Analytics, the company’s flagship CRM product lines. Drove software product requirements that contributed to 600% increases in marketing campaign response rates and 85% decreases in campaign cycle times for customers.Directed Sales Intelligence, the primary new product initiative for Epiphany Sales 6.0. Developed product concept demo, instrumental selling the vision to 200 C-level executives. Guided rollout of 2002 product launch.

Gastonia, North Carolina, Us

Defined automation and workflow requirements for delivering contextual and personalized ads through Affinia’s Product Placement Network (PPN), an e-commerce product advertising service. Improved human merchandiser productivity by 500% and ad network performance by 50%.

Developed custom and commercial decision support software applications for Global 2000 companies in telecommunications, energy, and other industries.

Mba

Bs, Computer Science