Bill Decker Email & Phone Number

Boston, Massachusetts

Boston

Greater Boston Area

Manage 40+ client implementations of the OneView Connect product for law firms worldwide;Conduct focus groups with client teams to gather and document requirements through a wireframe process;Instituting best practice solutions with clients to optimize business development opportunities by customizing the OVC solution to bring together valuable data from various client source systems;Assisted with the creation of statements of works and corresponding budgets:Project management responsibilities included managing scope, monitoring budgets, creation and management of change requests, conducting regular client status meetings as well as internal status reportingHeavily involved in the configuration of the solution; including management of the development, testing, pilot preparation and client launch.

Boston

This position works directly with the users to define applications requirements and serves as a project leader to work with Programmers and Application Developers to analyze business problems and develop creative software solutions to increase operating efficiency or to adapt to new requirements. Additional responsibilities include: working with vendors on the implementation of new packaged systems or upgrades to existing systems; coordinate testing and modification or computer programs; troubleshoot and seek resolution of system problems; write queries from SQL server database and be able to analyze data.

Created PMO managing 4 business analyst;Responsible for developing / maintaining relationships with administrative departments, facilitating discussions on process improvement initiatives and serve as a project leader to guide teams of developers / IT support staff to analyze business problems and develop creative solutions to increase efficiency and process improvement;Manage cross-functional teams on all project aspects; from project initiation to final implementation;Extensive involvement in creating/managing vendor relationships including contract negotiations, upgrades and implementations of new solutions;Working experience of SQL, Dot Net development with agile methodologies including user story/use cases.

Assisted in the opening of the first REMAX office in Dorchester; responsibilities included managing build-out, researching vendors and establishing relationships to create office equipment needs including networking capabilities and hardware/software solutions;Created office and accounting procedures to effectively manage commissions and sales and meet REMAX reporting requirements; including establishing banking, legal and accounting relationships;Recognized by REMAX for excellence in sales in 2003 ($3.2 Million) and 2004 ($3.4 Million).

Successfully managed the development of a web-based tracking system utilized to track contractor time and attendance, customer specifications, assignments and pay rates; replacing manual processes of capturing employee statistics, payroll and billing/ invoicing;Co-managed a web-development staff of five developing in XML, Java, Java Script interfacing to various mainframe applications and Oracle databases;Conducted meetings to define business and user requirements and obtain user feedback on system design;Performed gap analysis and identified process improvement opportunities;Provided documented requirements to team members and stakeholders;Developed test plans and conducted User Acceptance Testing with Line of Business and technical staff;Provided support while conveying information throughout the Project Development Lifecycle to all levels of staff.

Achieved recognition as a systems analyst / liaison manager for Telephone Banking on the successful implementation of an Customer Relationship Management application (Siebel ’99) including business requirements, design, Q/A, roll-out and post implementation support.Developed and implemented successful communication links including establishing procedures that streamlined enhancements to the Cross Sell Manager application between all banking and technology channels.Performed gap analysis and identified process improvement opportunitiesAssisted in defining and documenting Business and Functional requirements, obtaining estimates and conducting a cost / benefit analysis for the New Business Initiative process;Acted as a liaison between the Line of Business and the technical team;Participated and Coordinated User Acceptance and System Integration planning and testing using automated testing tools and defect tracking software.Developed and maintained an in-depth understanding of the business goals, operations and systems in addition to Fleet Financial Group policies and procedures;Analyzed vendor options and alternatives and created / delivered presentations.Involvement with the Diversity Leadership Team empowered to develop and initiate programs to enhance diversity.

Responsible for overall management and administrative support of Hogan Demand Deposit System (Mainframe -CICS) for Northeast Region of $65 Billion Corporation:Managed 21 FTE’s within various functional departments including budget planning, variance reporting, performance appraisals and the training and staff development.Served as application liaison between the banking network and operations affiliate regarding corporate initiatives, system upgrades, conversions, acceptance testing and analysis / resolution of more complex working problems;Extensive involvement with consolidations in multi-billion dollar mergers, acquisitions and divestitures.Provided support to branches, departments and operational areas with the more complex working problems;Operations Officer - Bank Operations Support - Quality Performance ManagementManaged team of Bank Operations analysts nationwide in all operational areas. Responsibilities included:Monthly statistical performance reporting to senior management and clients,Creation and collection of benchmarks for analyzing productivity and performance,Unit cost analysis for billing of services to clients,Management of departmental expenses, budget variance reporting, performance appraisals and staff development;Banking Officer - Branch Administration/Bank Operations - Charge-off ReviewCreated and managed charge-off department for a 365 branch network which standardized procedures and recognized areas of loss for improvement which resulted in a reduction in losses and an increase in recoveries.Prepared detailed financial reports to senior management; Led projects to revise/develop procedures to maximize efficiency and ensure quality while minimizing loss.Monitored / balanced / certified general ledger accounts and provided detailed explanations for budget variances.Negotiated losses between operational departments and branches,