Ensuring customer success and enhancing product value through genuine engagement, compelling content, and high quality support. Planning, executing, and hosting events to build a loyal customer base. Breaking through the noise with meaningful and real human interaction. ★ Social Media - Community Management - Content MarketingCreating high-impact and timely content on Twitter, Facebook, and Instagram to develop leads and build stronger relationships with current and prospective customers. Teaching others to use Twitter to build brands and promote their businesses and content.Develop and execute Facebook advertising campaigns to drive traffic and develop leads.Build, promote and manage live events using a wide variety of platforms_______________________________________________★ Podcasting & Blogging:Co-founded a lifestyle website/blog in 2010 to connect with sports fans and nightlife enthusiasts. Experienced significant and continuous growth in following and engagement in each of the last three years.Achieved organic and consistent growth in social media following and engagement for three consecutive years._______________________________________________★ Project Management:Maximizing customer satisfaction and engagement through efficient and effective management of SaaS projects. Manage the provision of high quality technical support. Coordinate the entire life cycle of eDiscovery / legal technology projects from implementation to data export and closure._________________________________________________★ Product Management & Marketing:Developed partnerships with book publishers and authors to create a more exciting experience for app users.Coordinated creation of iPhone app to help readers find and buy great books on sports.Coordinated design of Android mobile application: http://apps.usatoday.com/#android/the-drunken-sportsmen/id/com.droidworks.android.ds
Listed skills include Blogging, Entrepreneurship, Social Media, Legal Research, and 46 others.