Wyatt Smith Email & Phone Number

Dallas, Tx, Us

Frisco, Texas, United States

-Provide immediate front-line support to our Guest inquiries while maintaining a positive, empathetic, and professional attitude at all times-Responsible for handling Guest matters and interactions through various channels such as phone and email-Identify and communicate effectively with various departments of the organization to escalate Guest matters-Knowledge and understanding of Cinemark policies, in-theatre operation procedures, Marketing programs and special initiatives-Keep detailed records of Guest interactions, transactions, comments and feedback received-Multi-task using various software platform-Demonstrates initiative, problem solving ability, adaptability and flexibility-Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, thinking outside the box, implementing solutions, and escalating issues when necessary-Maintain performance objectives such as attendance and Key Performance Indicators-Perform other duties as required and assigned by Supervisor and upper management

Dallas-Fort Worth Metroplex

-Provide exemplary customer service to 50-100+ applicants per day.-Display professional, polite and thorough customer service via answering inquiry questions and providing proper resources for applicants.-Efficiently manage multiple communication channels simultaneously.-Promptly respond to applicant inquiries.-Establish relevant base of employer leads to actively convey relevance via telephone, LinkedIn campaigns and local advertising.-Develop base of employee leads by creating, curating and managing ongoing job opening advertisements through Meta Business Suite.-Document relevant data & progress weekly into in-house CRM

Dallas, Texas, United States

-Managed high volume of incoming phone calls, emails, and texts—averaging 100 daily—for sprinkler services, ensuring prompt and accurate responses.-Coordinated and scheduled all appointments for sprinkler repairs, estimates, and diagnoses, optimizing workflow efficiency.-Utilized Hubspot and Jobber to document customer inquiries, maintaining organized and accessible records for future reference.-Took initiative in issuing customer invoices, streamlining payment processes, and addressing inquiries to enhance overall customer satisfaction.

Frisco, Texas, United States

-Created, curated and controlled all published content on Twitter and Discord. -Managed day-to-day operations on both Discord and Twitter.-Developed a full-fledged digital marketing campaign to build Twitter account to over 13,000 peak followers.-Coordinated multiple partnerships through consistent outreach and exposure campaigns.-Actively maintained and moderated Discord community server with 1,000+ members. -Custom built discord server from scratch additionally managed and coordinated routine maintenance and upgrades.

Sacramento, California, United States

-Inspected and assessed pest problems with precision to provide ample pest control solutions. -Developed and organized a targeted route for technician to perform service efficiently and timely.-Coordinated an in-depth follow-up system with every client serviced via in-person visits and callback.-Documented existing customer base with continued follow-up in tandem with expanding that base as far as possible while remaining efficient.