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Wycliffe Munika Email & Phone Number
Operations Manager
at
Athena
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Operations Manager
Location
Nairobi, Nairobi County, Kenya
Company size
Who is Wycliffe Munika? Overview
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Quick answer
Wycliffe Munika is listed as Operations Manager at Athena, a company with 4561 employees, based in Nairobi, Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Wycliffe Munika.
Wycliffe Munika previously worked as Business Analyst at Interintel Technologies Limited and Dispatch Manager at Tawi Fresh Kenya Limited. Wycliffe Munika holds Certificate, Artificial Intelligence Career Essentials from The African Leadership University.
Company email context
Email format at Athena
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Athena
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Profile bio
About Wycliffe Munika
I am a results-driven professional with a Bachelor's Degree in Agriculture, boasting extensive experience in team leadership, business development, and customer service. My journey began in diverse roles that allowed me to understand customer service intricacies and excel in leadership.As a business development officer, I spearhead market research, devising strategies that drive business growth and foster strong client relationships.I have also held leadership roles, ensuring compliance, performance, and cultivating a collaborative culture. My background extends to roles in storekeeping and food & beverage, providing me with a holistic operational understanding.My education in Agriculture solidified my understanding of agricultural practices, while ongoing learning in Data Analytics supplements my skill set.My track record includes boosting team efficiency, fostering a motivated work environment, and displaying real-time management skills in demanding scenarios.My leadership approach focuses on collaboration, empowerment, and driving exceptional performance to ensure organizational success.I am eager to leverage my diverse skill set and experience in a challenging role, aiming to make a meaningful impact. Let's connect if you seek a dedicated professional with a strong business acumen, customer experience and great leadership skills.
Current workplace
Wycliffe Munika's current company
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Athena
7 roles
Wycliffe Munika work experience
A career timeline built from the work history available for this profile.
Business Analyst
Current
Apr 2024 - Present
Dispatch Manager
Planning and coordinating the logistics of produce to dispatch in collaboration with logistics team.Working closely with sourcing and inventory management teams to ensure availability of ordered produce for dispatch.Implementing and overseeing quality control measures before dispatch, guaranteeing that only high-quality goods reach customers.Collaborating.
Nov 2023 - Mar 2024
Business Development Officer
Conducted comprehensive market research to identify new opportunities, trends, and customer needs. Analyzed data to make informed decisions about potential markets and strategies.Developed and implemented strategic business development plans to achieve company growth objectives. Set targets, defined strategies, and allocated resources effectively.Generated.
Jun 2023 - Nov 2023
Operations And Customer Service Team Lead
Enhanced Customer Experience: Improved customer service, cultivated engagement, and fostered organic growth strategies.Issue Resolution Ownership: Took charge of customer issues, ensuring thorough follow-up and resolution for optimal satisfaction.Target Setting and Strategy Deployment: Established clear targets and executed strategies to achieve them.
May 2021 - May 2023
Customer Care Executive
Managed up to 30 cold calls per hour, optimizing service efficiency and reducing customer wait times.Identified and assessed customer needs, striving to achieve satisfaction through personalized interactions.Cultivated sustainable relationships and trust with customer accounts through open and interactive communication channels.Provided accurate, valid.
Nov 2019 - Apr 2021
Food And Beverage Assistant
Assisted in creating a warm, welcoming environment and ensured exceptional service delivery to guests.Promptly seated guests, provided menus, and took food and beverage orders accurately.Effectively communicated orders to the kitchen and bar, ensuring timely and accurate delivery. Ensured efficient and safe delivery of food and beverages, maintaining.
Feb 2018 - Oct 2019
3 education records
Wycliffe Munika education
Certificate, Artificial Intelligence Career Essentials
Certificate, Data Analytics
Bachelor Of Science In Agriculture, Agriculture, General
Chuka University
FAQ
Frequently asked questions about Wycliffe Munika
Quick answers generated from the profile data available on this page.
What company does Wycliffe Munika work for?
Wycliffe Munika works for Athena.
What is Wycliffe Munika's role at Athena?
Wycliffe Munika is listed as Operations Manager at Athena.
Where is Wycliffe Munika based?
Wycliffe Munika is based in Nairobi, Nairobi County, Kenya while working with Athena.
What companies has Wycliffe Munika worked for?
Wycliffe Munika has worked for Athena, Interintel Technologies Limited, Tawi Fresh Kenya Limited, Airtel Kenya, and Boma International Hospitality College.
How can I contact Wycliffe Munika?
You can use AeroLeads to view verified contact signals for Wycliffe Munika at Athena, including work email, phone, and LinkedIn data when available.
What schools did Wycliffe Munika attend?
Wycliffe Munika holds Certificate, Artificial Intelligence Career Essentials from The African Leadership University.
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