Wilson Wong Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, AU

- Report into the Group Chief Digital Officer.- Responsible for AI product management, data science, engineering and delivery of AI solutions to deliver new capabilities like conversation summarisation, insights extraction, root cause analysis, etc to drive operational efficiency and continuous improvement in contact centres.- Lead the Innovation Hub at.

Melbourne, Victoria, AU

- Report into the Group Chief Digital Officer.- Established and lead Probe's inaugural cross-functional data platform and GenAI/AI/ML solutioning team.- Established just-enough process, frameworks, playbook and way of working for taking ideas through the lifecycle, from early exploration, proof of concept, proof of value to pilot.- Pioneered Probe's own.

Melbourne, Victoria, AU

Melbourne, VIC, AU

- Hyfen8 is an AI-powered SaaS analytics platform that assesses intangible assets for small businesses, entrepreneurs and their advisors. Currently raising a pre-seed round for the accelerated launch of MLP.- Advise the founder/CEO and the cross-functional team developing the MLP on all product and data related matters.

- Advise C-suite individuals on their data and AI visions, value creation, capability and team building strategies.- Mentor mid career and senior data professionals on their skills development needs and careers.

Te Aro, Wellington, NZ

- Led the charge to mature Xero’s test-and-learn culture as well as the re-architecting of its strategic experimentation playbook and tooling to ensure that the level of rigour matches the risks in order to learn fast and better understand the impact of the investment we make in product.- Recruited highly capable and experienced data science professionals.

Te Aro, Wellington, NZ

- Promoted product instrumentation and Xero's strategic tooling across product, design and engineering leadership teams, leading to substantially increased awareness and uptake amongst product teams.- Sponsored and led the re-build of Xero’s strategic in-product instrumentation solution, which I inherited, and took it from a state that no longer fits.

Brisbane, Qld, AU

- Reported into the CIO and subsequently the CPO, I led several cross-functional teams of developers, data scientists and testers to build out the data layer and AI services to power the products.- I also set up and led the data science practice comprising experienced data scientists in the language technology and content discovery areas.- This role.

Brisbane, Qld, AU

- Reported into the Head of Product and CTO, I led a cross-functional team of developers, designers and testers to iterate on search and recommendation products/features.- Designed Elasticsearch algorithm and data structure tweaks, and product managed several search improvement initiatives that improved user engagement with search results.- Designed and.

Cremorne, Victoria, AU

- Reported into the Product Director, I led the cross-functional team responsible for job search.- Oversaw the early stages of the replacement of the underlying search technology that powers job search, to ensure that the user experience and search metrics are not adversely affected.

Cremorne, Victoria, AU

- Instituted the Search Quality function at SEEK. Led two cross-functional teams responsible for tracking, measurement, evaluation and relevance improvement of search products for candidates and hirers.- Pioneered frameworks to enable quick, iterative measurable improvements to all search products.- Awarded an Australian Research Council (ARC) Linkage.

Cremorne, Victoria, AU

- Designed and set up crowdsourcing tasks for evaluating the quality of data assets such as role titles, skills and company names.- Developed similarity model for discovering related role titles.- Developed methods for clustering and normalising company names.

Melbourne, Victoria, AU

- Led the establishment of in-house tools and methodologies for (semi-)automatically constructing lightweight ontologies in an Agile environment.- Developed state-of-the-art knowledge extraction techniques in Java, Oracle and Solr, and applies them on unstructured text (e.g., business websites, customer reviews, product descriptions) for constructing and.

Taipei City, Taipei, TW

Melbourne, Victoria, AU

- I was the NLP researcher on a project funded through an ARC Linkage grant, in collaboration with RealThing AI, to develop an intelligent, conversational companion.- Developed client/server applications and Android apps for answering questions, engaging users in topic-based chat (both using QA pairs) and managing transitions between dialogues for.

Perth, Western Australia, AU

- Developed a Web-based application that detects and tracks human poses in video frames (with performance comparable to the state-of-the-art) using C/C++ and OpenCV.- Awarded the 2nd place in the Innovation Category during the 20th Western Australian IT & Telecoms Awards (WAITTA) in February 2011 for the submission "QED: The Web-Scale Information.

Perth, Western Australia, AU

- Developed Web applications for real-time correction of spelling errors and expansion of abbreviations for progres notes, and validation of prescriptions using.NET/C#, Perl, PHP, XML/HTML, Javascript, MySQL and Microsoft SQL Server. The accuracy of correction and validation is around the 90% mark with the system response time approaching average typing.

Doctor Of Philosophy - Phd, Artificial Intelligence

Master Of Science - Msc, Natural Language Processing

Bachelor Of Information Technology (Honours), Computer Network And Security