Wan Yussman Wan Yusof Email & Phone Number

Sepang, Selangor Darul Ehsan, My

• Strategic Leadership: Developed and spearheaded the implementation of AirAsia's 5-year Airline Technology strategy (2022-2026), modernizing legacy core systems and achieving a 22% reduction in MYR370 million (USD84 million) annual airline IT OPEX by 2023 - two years ahead of schedule.• Operational Excellence: Consistently exceeded monthly SLA targets, managing 140+ airline systems across 7 AOCs and 169 airport stations globally, ensuring operational continuity and resiliency during post-COVID recovery.• Project Delivery & Value Creation: Delivered an average of 150+ projects annually since 2022, driving approximately MYR140 million (USD32 million) in new revenue or cost savings each year.• Innovation through Technology: Delivered AI/ML-powered homegrown disruptive solutions, including FACES biometric pass, Health Travel Pass, Aircraft Wi-Fi & In-Seat Ordering, and Aircraft & Crew Recovery, enhancing contactless travel for 51 million loyalty members.• Robust ICT Management: Oversaw ICT services for 25,000 employees across end-user computing, service desk, network, cloud, and enterprise applications, achieving a >97% CSAT score while managing 210,000 service tickets annually.• Digital Ecosystem Support: Enabled ICT and product roadmaps for AirAsia's ventures, including AirAsia Move, Teleport, BigPay, and other subsidiaries, aligning technology with business growth.• Organizational Transformation: Reorganized a 300-strong, multi-national ICT team across 7 countries (Malaysia, Thailand, Philippines, Indonesia, Singapore, India, China), building an agile shared services model that supports AirAsia and external customers.• Diversity & Inclusion: Advanced ESG goals by improving gender diversity, raising female representation in leadership from 0% to 33% and overall in technology from 17% to 24%.

• Digital Leadership: Spearheaded PDB’s digital transformation, establishing the company as a market leader in fuel retail through innovative technology strategies.• Modernization at Scale: Upgraded 1,071 PETRONAS service stations, 38 fuel terminals, and associated ecosystems nationwide with a MYR500 million (USD114 million) CAPEX budget, achieving a 21% reduction in digital OPEX at MYR169 million (USD39 million), while enhancing HSE compliance, regulatory adherence, and seamless customer experiences.• Revenue Growth: Delivered 30-35 million litres of fuel sales volume annually via ~50 targeted digital marketing campaigns.• Ventures Enablement: Supported growth initiatives like SETEL, ROVR, and Prysm, enabling 30% of revenue generation from non-traditional business streams.• Data-Driven Transformation: Built PETRONAS’ largest Data Lake on Azure and AWS to empower data-driven decision-making, advanced analytics, machine learning, and AI, boosting PDB's Corporate Data Literacy score.• Cybersecurity Reinforcement: Strengthened cybersecurity measures and human firewall capabilities to address a surge in digital threats and attacks since 2020.• Operational Excellence: Enhanced the Digital Division’s performance through DevOps, operational efficiency, and a strong culture of innovation.

Kuala Lumpur, Kuala Lumpur, My

• Assigned as a CTO in PETRONAS Downstream Digital Disruptors (D3)• Assigned as the CTO for PETRONAS Dagangan Berhad

Kuala Lumpur, Kuala Lumpur, My

• Provided technical oversight for digital ventures in PETRONAS Downstream Digital Disruptors (D3) which includes SETEL and ROVR.

Kuala Lumpur, Wilayah Persekutuan, My

• Organizational Transformation: Shifted the company from a sales-led consulting model to a delivery-focused product organization, positioning it for sustainable growth.• Revenue Growth: Oversaw commercial strategies and salesforce management, doubling revenue in 2019 and collaborating with the CEO to set a MYR25 million (USD6 million) EBITDA target by 2021.• Investor Engagement: Co-developed an investor targeting program, produced financial documentation, and engaged potential investors to successfully raise MYR30 million (USD7 million) for growth initiatives.• HRTech Innovation: Led product and technology development, creating cutting-edge intellectual property leveraging Blockchain, Smart Contracts, Machine Learning, and other emerging technologies. Key projects included:- Virtual Assessment Centers with gamified psychometric, business simulation, and functional skill assessments.- Workforce Planning, Learning & Development, and Succession Planning systems.- VR-based Onboarding solutions.- Video Interviews using NLP, facial expression recognition, and personality insights.- Citizen Profiling and Data Harvesting platforms.- Gamification engines with co-creation capabilities.- An e-commerce job site integrating Video Interviews and Ethereum-based Smart Contracts.• Digital Transformation: Supported Axiata’s Group HR in digitalizing talent management processes.• Process Optimization: Implemented technology strategies and best practices to streamline operations, resources, and processes across Accendo and its subsidiaries.

• Major Government Project Leadership: Planned, architected, and initiated the implementation of core applications and solutions for the Immigration Department of Malaysia (JIM) under a MYR3.5 billion (USD795 million) concession—the largest software award in Malaysian government history.• Cutting-Edge Technology Integration: Leveraged modern technologies, including microservices, containerization, private cloud, blockchain, contactless scanning peripherals, multi-modal biometrics, analytics, and Hadoop, alongside leading off-the-shelf solutions.• Innovative Passport Development: Pioneered blockchain-based mobile Malaysian passports embedded with biometric data, enabling eGates to process travelers with risk assessment engines in under 10 seconds.• Engineering Team Building: Initiated the establishment of a 280-300 strong software engineering organization, fostering capabilities across the company and a partner ecosystem.• Contract Negotiation: Collaborated with government stakeholders (JIM, KDN, AGC, UKAS, MAMPU) to negotiate and finalize the concession agreement, signed on August 17, 2017.• Process Re-engineering: Co-developed nearly 500 new and enhanced business processes for JIM through a comprehensive Business Process Re-engineering (BPR) initiative.• Business Environment Support: Assisted in developing budgets and cost centers for Finance, creating additional recruitment channels for HR, and establishing project management processes for the PMO to support the organization’s startup-like culture.

Subang Jaya, Selangor, My

• Business Turnaround: Revitalized a struggling business that incurred financial losses for five consecutive years, including a MYR12 million (USD3 million) loss in FY2014, achieving profitability by FY2016 and surpassing 300% of the business target that year despite starting with a deficit.• Project Rescue: Inherited and resolved two high-risk software implementation projects valued at MYR58 million (USD13 million), which had significantly contributed to three years of financial losses. Both projects were successfully closed by Q2 2015.• Leadership & Accountability: Reported to the Group Managing Director with full P&L accountability for software engineering deliverables across the organization.• Subsidiary Management: Appointed as Managing Director of CustomCodes Sdn Bhd, overseeing a team of 120-150 staff specializing in custom application development, business analytics, independent software testing, and staff augmentation.• Organizational Restructuring: Reshaped the organization, reestablishing software engineering capabilities and best practices, while realigning vendor and principal partnerships to enhance business focus on key technologies.• Innovative Product Development: Introduced innovative intellectual properties, including home automation controllers, property community portals, and mobile workforce management solutions.• Market Expansion: Pioneered B2C branding and sales channels to complement Mesiniaga's traditional B2G and B2B business streams.

Cyberjaya, Selangor, My

• Managed the development and maintenance of Monster.com’s global and core websites, present in 35 countries, serving 4.2+ million employers and hosting 146+ million jobseeker resumes. Also managed the ecommerce modules, which generate revenue of ~ USD1 million per day for Monster Worldwide, and continued to manage the development of mobile applications and mobile websites for iOS and Android devices.• Developed and managed SEO strategies and objectives for core sites to improve site visits and search engine ranks and subsequently jobseeker applications. Refactored applications in 2012 for speed to increase weekly impressions by 33% and clicks by 28% (Google Analytics).

Cyberjaya, Selangor, My

• Assigned technical ownership of ~200 web-based back office applications for core sites, used internally and by US and UK Governments, Newspaper partners and other partners. Migrated and upgraded over 100 of the applications from ASP to .NET within a span of 1.5 years.• Supported acquisition of the 2nd largest competitor (Yahoo HotJobs) to restore Monster’s position as the #1 jobsite in North America and Western Europe. Also supported expansion into China and Australia through Monster’s acquisition of ChinaHR and partnership with News Ltd to setup CareerOne.• Leveraged Scrum and Rapid Application Development (RAD) methodologies to accelerate release-to-market and gain competitive edge.• Increased the delivery quality by producing less than 45% of change defects after Integration phase, having at least 80% code review coverage per release, and reducing the cyclomatic complexity of code base.

Cyberjaya, Selangor, My

• Developed a low-cost version for job postings on Monster.com to target blue-collar job vacancies.• Participated in production support activities in Boston and Cyberjaya as part of on-the-job training to understand Monster.com’s landscape and footprint.

London, Gb

• Managed a newly established Engineering team as well as project-based partners and vendors, to support Solution Centre verticals within the Marketing IT Solutions department.• Managed the development and implementation of Trade Marketing & Distribution (TMD) and CRM solutions for BAT end-markets.• Assumed the new role of Asia Pacific Solution Centre Manager, for 14 months from May 2006, managing all aspects of a proprietary tactical TMD solution called SWIFT, from its inception to its steady state, for BAT Malaysia, Vietnam and Hong Kong. Initial responsibilities include the management of BAT Malaysia’s Distribution eXcellence (DX) programme budget of MYR27.8 million for the development, and rollout of SWIFT to 76 distribution sites across Malaysia.• Managed the Asia Pacific Solution Centre’s revenue of MYR17.5 million over 14 months with a profit margin of 11 percent, as well as its annual TCO.

Kuala Lumpur, Wilayah Persekutuan, My

• Managed 3 departments in iPerintis Global Solutions (Office Automation, Installed-Based Solutions and Internet-Based Solutions), which are comprised of 7 project managers, 40 permanent staff and augmented with ~40 contractors. • Managed service requests, including the development and support of over 10,000 non-ERP systems in PETRONAS, which equates to 200 software development, enhancement and rollout projects a year. These projects generated revenue of approximately MYR5.75 million by iPerintis Global Solutions first anniversary, with an average profit margin of 20% per project.• Managed tenders and contracts of projects and systems in PETRONAS including the procurement of hardware / software.• Ensured that projects and support & maintenance services met the required SLA between iPerintis and PETRONAS as well as individual OPUs in PETRONAS.• Participated as a member of PETRONAS / iPerintis Change Control Management Committee and iPerintis Global Solutions Management Committee.

• Managed a team of 7 architects.• Liaised with the product manager, director and senior vice-president of software engineering to provide status reports on development progress and team performance.• Continued to assume the responsibilities of a Product Architect.

• Tested, documented various Test Plans and Test Cases for Qiva Bigfoot 3.0, a Global Logistics Control suite of applications consisting of 11 standalone products. The product was built to run concurrently on J2EE (5 products) and Microsoft DNA (6 products) stacks, and operates on a unified data model, proprietary persistence framework and web services. • Built and groomed a new department - QA for the web engineering division.• Developed QA and Development Tools for the web engineering division.• Liaised with the product manager, director and senior vice-president of software engineering to provide status reports on development progress and team performance.• Continued to assume the responsibilities of a Product Architect.

• Developed iQ-Ship eBiz, a web interface to an existing client-server application. The iQ-Ship client-server application was built on a Sybase Powerbuilder framework, and the eBiz module interfaces with it through a unified data model. • Developed Development Tools for the web engineering division.• Involved in designing and architecting of a whole new product for the company.• Liaised with the product manager and senior vice-president to provide status reports on development progress and team performance.• Continued to assume the responsibilities of a Technical Leader.

• Supervised and led one of four teams, comprised of 9 ASP/VB developers. • Co-developed the middle-tier and presentation tier of iQuator's new version using COM+, XML and ASP with the US team in San Francisco.• Liaised with the product manager, program manager and product architects to provide status reports on development progress and team performance.• Conducted Integration Tests and first level QA prior to software builds and releases.

• Maintained iQuator and Track-One, host-based Suppy Chain Management applications.• Developed new enhancements and three new releases for iQuator (1.02 - 1.05), and multi-language components for Track-One using ASP, JavaScript, HTML, MTS, IIS 5.0, and Oracle 8.1.6i.• Provided pre-sales and technical support to other offices.

• Supervised the development of iNet Info, a rates information / advertisement system for Maybank.• Supervised the development Human Resource Database Management System for Hay Group to provide VSS options in the Perwira Affin and Bank Simpanan Nasional merger.

• Managed a team of 8 IT professionals during the development of the company's 5 on-line businesses.• Designed and coded the back-end of PerdanaFinancial.com using SQL Server 7.0, includes integration with Internet applications.• Designed and coded the primary KLSE feed listener program using Visual Basic 6.0, based on MASA specifications version 3.0.• Provided schematics (DFDs, SFDs, ERDs etc...) for the on-line business.• Provided resources required by the IT team.• Assisted and guided various team members throughout the development and maintenance stages.

• Researched materials in preparation for Malaysia's Multimedia Interactive TV (MiTV) project.• Assisted in content management and development for MiTV's interactive channel.• Designed and coded prototypes for the user-registration database system, and real-time billing system for the interactive channel.• Prepared documentation such as business plans and business proposals for MiTV.

• Designed and coded a relational database system for AqilQisti's Malaysia Airlines (MAS) Y2K Solutions project, using MS-Access and SQL Server 6.5.• Prepared the necessary technical and user documentation for the MAS Y2K database.

• Designed, installed and configured networks for AqilQisti's offices.• Also implemented system policies for the organization at each of the offices.• Provided end-user training on desktop, networked and internet applications.• Reviewed, analyzed and audited the process of tackling the Year 2000 problem (Y2K) at a GSM telecommunications company in Brunei.• Prepared documentation such as Y2K audit reports and business proposals.

• Liaised with 6 panel law firms and 3 banks (RHB, Citibank, Standard Chartered).• Prepared weekly client status reports to immediate supervisor.• Implemented software / hardware / network including the LegalPro and Mozart system at client's place.• Provided on-site and on-line customer support to clients which included software / hardware / network troubleshooting as well as end user training.• Coded and designed templates for printing legal documents in LegalPro and Mozart.• Tested bug fixes as well as new features.