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Xai Vang Email & Phone Number
Field Service Engineer
at
Light & Wonder
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Field Service Engineer
Location
St Paul, Minnesota, United States
Company size
Who is Xai Vang? Overview
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Quick answer
Xai Vang is listed as Field Service Engineer at Light & Wonder, a company with 447 employees, based in St Paul, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Xai Vang.
Xai Vang previously worked as Field Service Technician at Aristocrat Gaming and Kiosk Support Technician at Us Payments Llc. Xai Vang holds Bachelor'S Degree, Game Design from Lindenwood University.
Company email context
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Light & Wonder
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Profile bio
About Xai Vang
With over three years of experience as a Field Service Technician at Aristocrat Gaming, I am proficient in installing, converting, troubleshooting, repairing, and removing gaming machines, signs, and controllers. I have provided excellent customer service and technical support to various gaming venues and operators.I am also passionate about game design and development, and I am currently pursuing a BS in Game Design from Lindenwood University remotely. I have a background in video game art, web development, 3D modeling, and computer animation, and I have created a fun and entertaining game with my team for one of my classes. My goal is to use my technical and creative skills to create innovative and engaging gaming experiences.
Current workplace
Xai Vang's current company
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Light & Wonder
8 roles
Xai Vang work experience
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Field Service Engineer
CurrentPerform Preventative maintenance on EGM’s (Electronic Gaming Machines), ETG’s (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.Ensure proper operations of the EGM’s, and ETG’s via diagnostic tests, software settings, and functional testing.Complete accurate Incident Reports in.
Jun 2024 - Present
Field Service Technician
Installed, repaired, or removed Aristocrat EGMs based on the needs of the casino.Responded swiftly to emergency requests, prioritizing critical issues.Maintained 100% inventory accuracy through diligent adherence to parts inventory process.Worked with casino staff to resolve complex problems with EGMs.Reduced downtime of machines through preventive.
Dec 2020 - Mar 2024
Kiosk Support Technician
Us Payments Llc
Coordinated with vendors to resolve equipment malfunctions quickly andefficiently, reducing downtime costs.Responded to support requests from clients and patiently walked individualsthrough basic troubleshooting tasks.Troubleshot and diagnosed problems to accurately resolve wide range of technicalissues.Reduced downtime by efficiently diagnosing and.
Mar 2020 - Dec 2020
Level 2 Retail Support Analyst
Assisted Best Buy with their Holiday Health Checkup projects, ensuring that all POS systems and exsisting infrastructure were up to date.Assisted in managing vendors and Best Buy employees to ensure that installation ofnew hardware performs as expected.Reduced downtime for Besy Buy end-users by quickly diagnosing and resolving hardwareand software.
Sep 2018 - Dec 2019
End User Support Specialist
Provided expert support, troubleshooting complex technical problems for 3M end-users in a timely manner.Provided basic troubleshooting and desktop support all across 3M campus.Enhanced 3M campus printer efficiency by performing regular maintenance and troubleshooting tasks.Used ITSM ticketing systems to manage and process support actions and.
Jul 2017 - Jul 2018
Target Mobile Sales Rep
Adept in both Android and iOS.Organized promotional events to generate interest in products, driving increased foot traffic and sales conversion rates.Maximized revenue through upselling techniques and persuasive communication skills during sales presentations.Assisted customers in setting up new devices, transferring data, and troubleshooting technical.
Jul 2014 - May 2017
Information Technology Generalist
Troubleshot problems or with desktops and laptops.Troubleshot and supported other office equipments such as copiers, printers, networking devices.Assisted in helping office update to stay up to date on the latest applications.Assisted in the planning and execution of office meetings by ensuring that audio-video equipments work as intended.
May 2010 - May 2014
4 education records
Xai Vang education
Bachelor'S Degree, Game Design
Lindenwood University
Bachelor'S Degree, Video Game Art
The Art Institutes
Associate Of Science, Visual Communications
Itt Technical Institute School Of Drafting And Design
High School, Digital Communication And Media/Multimedia
C.K. Mcclatchy High School
FAQ
Frequently asked questions about Xai Vang
Quick answers generated from the profile data available on this page.
What company does Xai Vang work for?
Xai Vang works for Light & Wonder.
What is Xai Vang's role at Light & Wonder?
Xai Vang is listed as Field Service Engineer at Light & Wonder.
Where is Xai Vang based?
Xai Vang is based in St Paul, Minnesota, United States while working with Light & Wonder.
What companies has Xai Vang worked for?
Xai Vang has worked for Light & Wonder, Aristocrat Gaming, Us Payments Llc, Best Buy, and 3M.
How can I contact Xai Vang?
You can use AeroLeads to view verified contact signals for Xai Vang at Light & Wonder, including work email, phone, and LinkedIn data when available.
What schools did Xai Vang attend?
Xai Vang holds Bachelor'S Degree, Game Design from Lindenwood University.
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