Xander Jansen

Xander Jansen Email and Phone Number

GTS TEM Support at Thermo Fisher Scientific @ Thermo Fisher Scientific
waltham, massachusetts, united states
Xander Jansen's Location
Eindhoven, North Brabant, Netherlands, Netherlands
Xander Jansen's Contact Details

Xander Jansen personal email

n/a
About Xander Jansen

Technical expert with experience in customer support services on high-tech products. Interested in people management, CS relation, new product introduction & roll outStrong commercial feeling, customer satisfaction orientated.Specialties: Customer support 'relation management'Technical expert, teamplayer.Manage warranty and non-quality related costs.People management.

Xander Jansen's Current Company Details
Thermo Fisher Scientific

Thermo Fisher Scientific

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GTS TEM Support at Thermo Fisher Scientific
waltham, massachusetts, united states
Website:
thermofisher.com
Employees:
53105
Xander Jansen Work Experience Details
  • Thermo Fisher Scientific
    Operations Engineer New Product Introduction
    Thermo Fisher Scientific May 2021 - Present
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  • Fei Company
    Tsg Tem Support
    Fei Company Aug 2011 - Present
    Eindhoven
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  • Philips Healthcare
    Service Innovation Engineer Mobile Systems
    Philips Healthcare Sep 2010 - Aug 2011
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  • Philips Healthcare
    Mechanical Designer
    Philips Healthcare Nov 2009 - Aug 2010
    Best
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  • Yacht Technology
    Senior Interim Professional Service Innovation
    Yacht Technology Apr 2009 - Jul 2011
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  • Assembleon Netherlands B.V.
    Service Manager
    Assembleon Netherlands B.V. Apr 2008 - Apr 2009
    Develop the Customer Support market in the responsible area and manage the CS business in the countries within the area.Manage the CS employees as well as the agents in the countries.Visit customers for relationship management, escalations and commercial issues.Main counties are the Benelux, Eastern Europe (Turkey, Russia, Czech Republic, Poland, Slovakia, Hungaria, Bulgaria and Romania)
  • Assembleon
    Senior Support Engineer
    Assembleon Jan 2002 - Apr 2008
    First contact person for customers and agents in the Benelux and export countries.Responsible for organization of the various customer support activities: Installation plan of new equipment, production lines Assessments, Start Up / Ramp Up support, Trainings, Preventive and Corrective Maintenances. First technical contact person for own engineers and agents in the field, in case of in depth technical support on particular equipment. Make quotes for service repairs/ad ons to customers. First to be contacted for implementing one way of working. Key account site management for reference site customer.
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  • Assembleon
    Support Engineer Technical Consultancy Center
    Assembleon Jan 2001 - Jan 2002
    Responsible for all the technical support to the first line organization and customer engineers for a certain product range. The first line organization can be defined as first line engineers, technical coordinators and servivce provider (agent) engineers.Handle all technical, operational, process and commercial issues.Responsible for updating and training of the first line organization on technical changes to existing products (SI) as well as new developments (NPI)
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  • Assembleon
    Service Engineer Benelux
    Assembleon Oct 1999 - Jan 2001
    Carry out Installations, Start Up / Ramp Up support. Give training on machines and software (User, Maintenance, in Dutch, English or German as a casual trainer in Eindhoven), Preventive and Corrective Maintenances, Programs preparation software (trainings), SMT Line Assessments in the Benelux and export counties.
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Xander Jansen Skills

Product Development

Xander Jansen Education Details

Frequently Asked Questions about Xander Jansen

What company does Xander Jansen work for?

Xander Jansen works for Thermo Fisher Scientific

What is Xander Jansen's role at the current company?

Xander Jansen's current role is GTS TEM Support at Thermo Fisher Scientific.

What is Xander Jansen's email address?

Xander Jansen's email address is x.****@****ello.nl

What schools did Xander Jansen attend?

Xander Jansen attended Fontys University Of Applied Sciences.

What skills is Xander Jansen known for?

Xander Jansen has skills like Product Development.

Who are Xander Jansen's colleagues?

Xander Jansen's colleagues are Patience Enabia, Neha Singh, José Morais, Emily Armitage, Karly Reynolds, Rifat Bin Reza, Vanessa Savone.

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