Alexander Rivera Email & Phone Number

St Louis, Missouri, United States

• Participate in daily stand-up meetings and sprint planning sessions as part of an Agile development environment
• Perform story ticket testing to ensure software meets specified acceptance criteria
• Execute manual regression test cases for mobile applications
• Identify, report, and track bugs using JIRA Cloud, working with developers to resolve issues and verify fixes

St Louis, Missouri, United States

• Created Power BI dashboard utilizing only timesheet data and DAX formulas to analyze and visualize attrition rates
• Improved QA testing productivity by 25% through implementation of custom iOS shortcut and 3rd party keyboard

St Louis, Missouri, United States

• Analyzed and transformed large datasets, identifying discrepancies and implementing solutions tostreamline processes resulting in growth over 2 major client accounts
• Created comprehensive time reconciliation reports using Power Query to ensure accurate time trackingand reporting for client projects
• Downloaded reports and facilitated consultant onboarding processes in Beeline
• Conducted manual testing to verify system functionality before production implementation
• Created and documented test cases and outcomes in JIRA

Greater St. Louis Area

• Planned and coordinated administrative, facility, and operational activities for the Program in Physical Therapy.
• Built and leveraged quality relationships with internal customers and suppliers
• Supervised facility/events work-study students responsible for events, practicals, checkouts, and labs
• Supported purchasing supervisor with purchasing practices and processes (i.e., quotes, documentation, approvals, requisition forms, purchase orders)
• Coordinated office moves
• Submitted facility work order tickets through established bid process (ServiceNow system)o Scheduled and coordinated completion of tickets to minimize disruptions for internal customers o Communicated status updates.