• Create a positive and inclusive living environment within the residence halls or dormitories• Plan and implement educational and recreational programs to enhance the college experience• Connect residents with campus resources, such as academic support services, counseling, health services, and extracurricular opportunities• Ensure that residents adhere to university policies and residence hall rules

• Physically maintained and cleaned student devices, executed scripts as well as cataloged inventory and assessed device viability• Managed server maintenance and setup for central network server• Administered software for student devices using an application portal• Monitored and managed staff support tickets, resolved issues around multiple domains, including but not limited to network printing, login issues, and audio/visual issues