Xavier Blackwell Email & Phone Number

• Execute inside sales strategies specific to each client for each prospective target Perform ongoing targeted research appropriate to each client and their primary focus throughout the drug development lifecycle (ie: R&D, pre-clinical, clinical operations, etc.) Bring well-qualified opportunities to clients and transition them seamlessly when appropriate as well as integrate with client’s internal sales teams to further assist with the closing process.etc.)Participate in ongoing career development training.Responsibility to implement and maintain Company systems, procedures, and policies.• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.• Completes sales operational requirements by scheduling and assigning employees; following up on work results.• Making decisions to form better sales strategies and increase the overall profit abilities of the company.• Drive performance of direct reports for identifying next steps of sales activities, resulting in gaining higher customer satisfaction.• Ensuring sales team to receive cooperation from other functions in order to increase the market coverage as well as profit abilities.

• Provided monthly performance feedback to CSR's to bridge performance gaps and manage performance improvements.• Through strategic management and team performance measurement, departmental reforms were developed, planned and implemented, simplifying the process.• Worked closely with managers and supervisors to provide a work environment and culture that promotes customer service, staff development and achievement.• Managed the operational activities of the contact center including quality service, workflow, workforce optimization, and cost management.• Worked with Peers in team layout to develop and implement improvement suggestions, policies, work forecasts, and staff schedules.• Maintained the team's call quality standards, provided feedback and developed performance development plans.• Supervised and provided technical direction for order management, inquiry management, and invoice management activities.

• Created a sales training class with a complete manual and PowerPoint presentation video.• Weekly training provided with classes often ensured the success rate of each representative sales before sending the trained persons to the floor.• Recommendations for competitive activities, business operations, reorganization and improvement of the company's brand were proactively evaluated• Market was consistently ranked among the top performers, maintaining the best client relationship while expanding the customer base despite the fiercely competitive market environment and the distribution of lead through Leandra CRM.• Hired employees with a proven sales track record.• Strategies developed with senior management to build sales systems and techniques.• Successfully mastered the very fast learning of products in a very short time, achieved the highest sales-closing ratio of all other managers/teams.

Princeton, Nj

• Company Startup; office set up of over 10,000 sq feet of space Built with 5 organized and well-kept departments Marketing, Property Sales, Membership, Legal, and Administration. Hired and managed 35 employees, building a pay structure of ½ salary and ½ commission. • Followed by an operations meeting conducted diligent sales meetings every day to ensure the success of the company and to evaluate the team's players.• Created sales cycle and build key tools to better account for team building for successful transactions, such as sales metrics.• As management, CRM handles all troubleshooting issues with the software in a timely manner so as not to disrupt business operations.• Ensuring the best performance of the staff, the company's policies were highly enforced.• An international firm job required 24 hours a day call to duty. Created hire packets and company policies to ensure that the staff is in full understanding and for organizational purposes.

• Performed market research and responded to customer emails.• Buy and sell stocks for clients as per their needs.• Addressed financial interest of clients in a professional manner.• Advised clients on investing in high returns yielding stocks.• Stock market trends are analyzed, monitored, and predicted.• Provided honest and fair advice to protect interest of clients.• Provided investment advice and recommendation to clients.• Monitored New York Stock Exchange performance and guided clients accordingly.• Purchased and sold share, securities, bonds, and other funds for clients.• Collected and studied financial reports and made short-term and long-term investment plans for clients.• Evaluated portfolio of clients and suggested addition and deletion of certain accounts.• Assisted clients in buying and selling stocks at the right time.