Xavier Chavanel Email & Phone Number

France

Paris Et Périphérie

Déploiement national industriel- Ouvrir des ateliers de reconditionnement (deux nouveaux ateliers en une année)- Gestion des équipements industriels- Accompagner la croissance industrielleOpérationnel- Gestion aléas impactants la production- Gestion de flotte mobile (200 lignes)- Responsable de sécurité (N4, Q18, VGP)Achat, négociation, contrôle des coûts- Cadrer le besoin d’achat et travaux- Sourcing de solutions - Négociation pour achat- Contractualisation et suivi de contrats- Contrôle financier inhérent aux investissements industrielsProcess Onboarding / Offbording (siège et opérationnel)- Création du process d’on/offboarding avec toutes les parties prenantes de l’entreprise- Accompagnement des futurs techniciens dans l'enjeux de la relation client

Région De Paris, France

Relation presseCoordination de l’agence de RP (deal avec la presse, organisation d’interviews, call hebdo pour suivi)Réseaux sociaux - Etablissement plan éditorial - Pilotage des contenus créés par l’équipe design et graphique- Responsable des campagnes de financement participatives en lien avec la communauté- Lancement de campagnes de financement citoyenne (560K€)- Animation de la communauté (Instagram, …)Gestion des avis clients- Répondre aux avis clients (50 avis semaine)- Etude pour l'amélioration de l'expérience clientEvenementiel- Organisation d'événements internes et fédérateurs- Gestion des budgets et des prestataires

Région De Paris, France

- Responsible for the strategic analysis with the research and innovation department (uses, markets, actors, opportunities, regulation, etc.)- Definition of the specific needs of information on high-stake thematic areas (new mobility, energy, telecommunication, etc.)- New actors’ strategy in mobility, usages mapping of emerging thematic areas – value chains analysis - New business models’ impacts on the SNCF activities- Facilitation of external networks on innovation

Dominican Republic

- Secondary mission: consultant leader at the bakery department; managing 8 employees (production and marketing restructuration)- Establishment of commercial relations and negotiations with suppliers

Région De Paris, France

- Assisting the process of restructuration of the procurement department- Implementation of procedures for improving the customer experience by working in collaboration with regional managers for commercial missions

Région De Paris, France

- Organization of seminars for prominent firms (Sanofi, Danone, Weleda, Mondelez Intl.)- Commercial negotiation: event contracts & sales prospecting- Improving customers experience

London, Royaume-Uni

- Flow management of travelers for ensuring train punctuality, statistical analyses and surveys- Coordination with employees in the Eurostar Terminal during rush hours to implement innovative customer service- Client project development in collaboration with various departments (VIP service, Young Travelers, explanatory Videos...)

Master Of Science (Msc), International Business

Attended Courses: - Business Ethics and New Business Models - Corporate Finance - Corporate Strategy and Case Competition - Import-Export.

Erasmus Program, International Business

Attended Courses: - Service Management - Nordic studies : approach of the Scandinavian culture and its impact on business

Exchange Program With Kedge Business School, Management Science

Attended Courses: - Computer Science Law - International Marketing - Consumer behaviour - International Management - Management of Small.

Bachelor'S Degree, International Business

Attended courses: - Global Approach of Business - International Trade and Business - Fundamental of Finance - Accounting - Principle.