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Xavier L. is listed as CDN Customer Support Engineer at Qwilt, a with 103 employees, based in New Braunfels, Texas, United States. AeroLeads shows a matched LinkedIn profile for Xavier L..
Xavier L. previously worked as Linux Support Engineer at Rackspace Technology and Linux System Administrator at Rackspace, The #1 Managed Cloud Company. Xavier L. holds Ongoing from Northwest Vista College San Antonio, Tx 78251.
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Accomplished Linux Support Engineer with 20 over years of experience in customer service and 10 years in Managed Linux Cloud Support. Fluent in cloud computing, web hosting and LAMP servers. Successfully completed customer web application implementations and provided support, planning, scheduling, reporting, and executing of projects. Great work ethic with independent motivation, yet with an appreciation for team efforts and collaborative productivity within groups.
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- Conduct root cause analysis for field incidents and implement corrective actions.- Diagnose and resolve server, network, and system issues.- Manage ticketing processes and report on incident resolution.- Collaborate cross-functionally with engineering and development teams.- Educate and support NOC operations teams, acting as a trusted advisor.- Juggle multiple projects and priorities in a dynamic environment.
United States
• Install, configure and troubleshoot services for customers related to Linux OS server, web application servers, database servers; including Nginx, Apache, PHP, MySQL, FTP, SSH and DNS• Plan and execute project related work, including cloud server, application and data migrations• Work closely with application team to support the install of various data application• Deliver outstanding customer outcomes while working with new cloud bleeding-edge technologies
San Antonio, Texas Area
• Participated in System Disaster Recovery Planning and Testing• Ensured and maintained consistent level of fanatical support• Knowledge of the Linux operating system relating to servers and software• Coordinated multiple teams to identify and solve customer problems• Cloud computing and web hosting experience configured, virtualized cloud infrastructure services• Tuned the environments to ensure security, integrity, stability and optimal performance• Formulated strategic plans for customer environment to sustain future project objectives• Gathered detailed business requirements and translated technical specifications into product requirements • Established project scopes of work; communicate project deliverable time frames and benchmarks to clients
San Antonio, Texas, United States
• In-bound/Out-bound call center for AT&T Comcast internet, phone and voice mail • Analyzed and defined clients’ use case for Comcast service and scheduled physical installation • Maintained above average level of support during stressful engagements • Organized end-user training and problem analysis for Windows desktop related to Comcast services• Suggested Windows improvements, and suggested beginner friendly articles for customer on-going education
Other employees you can reach at qwilt.com. View company contacts for 103 employees →
Lareen Molla
Colleague at QwiltHaifa, Haifa District, Israel
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Dor Furman
Colleague at QwiltTel Aviv District, Israel
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Idan Kohavi
Colleague at QwiltTel Aviv-Yafo, Tel Aviv District, Israel
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Divya Valliammai
Colleague at QwiltNew Delhi, Delhi, India
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Igal Manelis
Colleague at QwiltIsrael
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Virginia Daniels
Colleague at QwiltBirmingham, Alabama, United States
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Wang Asw
Colleague at QwiltLondon, England, United Kingdom
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Neta Werner
Colleague at QwiltTel Aviv District, Israel
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Mohammad Babarkat
Colleague at QwiltIran, Islamic Republic Of
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Noémi Krekó
Colleague at QwiltBarcelona, Catalonia, Spain
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Quick answers generated from the profile data available on this page.
Xavier L. works for Qwilt.
Xavier L. is listed as CDN Customer Support Engineer at Qwilt.
Xavier L. is based in New Braunfels, Texas, United States while working with Qwilt.
Xavier L. has worked for Qwilt, Rackspace Technology, Rackspace, The #1 Managed Cloud Company, and Tier 1 Tech Support Pace America.
Xavier L.'s colleagues at Qwilt include Lareen Molla, Dor Furman, Idan Kohavi, Divya Valliammai, and Igal Manelis.
You can use AeroLeads to view verified contact signals for Xavier L. at Qwilt, including work email, phone, and LinkedIn data when available.
Xavier L. holds Ongoing from Northwest Vista College San Antonio, Tx 78251.
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