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Xavier Robert is listed as Head of Client Experience at PwC France at PwC, a company with 250089 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at pwc.com and a matched LinkedIn profile for Xavier Robert.
Xavier Robert previously worked as Head of Client Experience at Pwc and Harvest and winemaking at Mas Cal Demoura. Xavier Robert studied at Neoma Business School.
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I have a 15-year professional experience, mainly in strategic and transforming projects, with a specific focus on strategic marketing and client experience in the last 7 years.In these projects, being able to onboard and manage people from different business lines was key. I am particularly good at arranging collective intelligence and solving complex issues. Tools in my toolbox include creativity, curiosity, adaptability, pragmatism and tenacity.What makes me get up in the morning is intellectual stimulation (smart people, problem solving, challenges, learning new things) and the possibility to build from scratch and develop new ideas.On a more personal basis, I manage at home a team of 3 children, and I am passionate about oenology and cooking.#Strategy#Transformation#ProjectManagement#StrategicMarketing#ClientExperience#Management#CollectiveIntelligence#ProblemSolving#DesignThinking#Creativity#Tenacity#Adaptability#Curiosity#Pragmatism#SparringPartner#BtoB#B2B#Wholesale#Positioning#Cross-selling#DesignNewValueProposition#RelationshipModel#Tarification#Pricing#Regulatory#FinancialServices#International#PrivateBanking#AssetManagement#WealthAndAssetManagement#CorporateAndInvestmentBanking
Listed skills include Private Banking, Pricing Strategy, Value Propositions, and Financial Risk.
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A career timeline built from the work history available for this profile.
France
1. Structure and improve PwC France client experience- Design and implement processes to collect the voice of our clients at every steps of the client journey- Lead workshops / taskforces / clients interviews to design client journey and review client experience on key touchpoints - Design and implement action plans to improve client satisfaction and.
Jonquières
Paris
- Co-lead a strategic marketing programme aiming to define a clear and differentiating positioning for SG wholesale clients (large corporates and financial institutions)- Programme sponsored by SG deputy CEO, worldwide scope- Lead creative workshops, organize out of the box seminars, co-build with clients- Design and implement a seamless experience for SG.
Paris Area, France
- Lead a strategic marketing programme aiming to review SG Private Banking value proposition (offer and pricing) to anticipate and offset MIFID2 impacts- Programme sponsored by the global commercial head of SG Private Banking in liaison with the 6 local CEOs (France, UK, Belgium, Luxemburg, Switzerland, Monaco)- Design new value proposition (services.
Paris Area, France
- Attached to SG CIB Chief Operating Officer (12.000 FTEs in scope), worldwide scope- Lead / coordinate / follow-up projects to deliver the 2015 strategic plan- 20% cost reduction in 1 year, outsourcing, offshoring, partnerships with 3rd parties
Paris
- Management of teams up to 10- International scope: private banking, asset management and securities services
Luxembourg
- Private Banking and Investment Funds external audit- Main assignment: Banque de Luxembourg
Rouen Area, France
Alteo Conseil is the "Junior Entreprise" of Rouen Business School.A "Junior Entreprise" is a student assiciation specialized in market surveys.
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Quick answers generated from the profile data available on this page.
Xavier Robert works for PwC.
Xavier Robert is listed as Head of Client Experience at PwC France at PwC.
AeroLeads has found 1 work email signal at @pwc.com for Xavier Robert at PwC.
Xavier Robert is based in Greater Paris Metropolitan Region, France, France while working with PwC.
Xavier Robert has worked for Pwc, Mas Cal Demoura, Société Générale, Societe Generale Private Banking - Sgpb, and Societe Generale Corporate And Investment Banking - Sgcib.
Xavier Robert's colleagues at PwC include Avani Saran, Robert Rispin, Nirmala Ramalingam, Sue Wallbank, and Sahana B S.
You can use AeroLeads to view verified contact signals for Xavier Robert at PwC, including work email, phone, and LinkedIn data when available.
Xavier Robert studied at Neoma Business School.
Xavier Robert is listed with skills including Private Banking, Pricing Strategy, Value Propositions, and Financial Risk.
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