Xavier Rubio Cpp, Pmp, Smc, Sfc, Azf Email & Phone Number

United States

Key Responsibilities: - Assist in overseeing the IHS Management Office’s (PMO) operations. - Managing project management practices, ensuring effective execution of projects, and maintaining compliance with organizational policies and federal regulations. - Strategic planning, resource management, and stakeholder coordination.

Chantilly, VA

• Key Responsibilities:
• Lead cloud migration projects for diverse clients across industries, achieving significant cost savings, performance improvements, and operational efficiencies.
• Implement cloud-native solutions and automation strategies to streamline workflows, reduce manual intervention, and accelerate time-to-market for applications and services.
• Advise clients on cloud cost management strategies, optimizing resource allocation, rightsizing instances, and leveraging reserved instances to reduce cloud spending without compromising performance.
• Collaborate effectively with cross-functional teams, communicate technical concepts clearly to non-technical stakeholders, and deliver projects on time and within budget.
• Lead the planning, execution, and successful delivery of projects within the higher education environment.

Broomfield, Colorado, United States

• Led back-end development teams, enhancing existing capabilities to address evolving technical needs and skill gaps in alignment with SIEM business requirements. Managed a diverse mix of onshore and offshore resources.
• Directed the development of new SIEM cloud solutions and improvements to existing programs.
• Promote Cloud capabilities among internal stakeholders and externally with customers.
• Delegated tasks, monitored employee growth, and tracked progress.
• Supervised engineering deliverables and managed company inventories.
• Oversaw the hiring, training, and development of new developers.

Colorado, United States

Leading the charge in driving the transition and evolution of digital enterprises as part of a significant Federal Government Digital Transformation Initiative, I have played a pivotal role in effectively harnessing the power of cloud technologies. As the primary link between customer success and our delivery team, I have played a crucial role in.

Denver

• Accountable for vital customer relationships and engagements, spearheading the delivery of cutting-edge products and services within the dynamic eCommerce Travel industry. Provide leadership and oversight to Customer.
• Developed business objectives to enhance project execution and facilitated continuous improvement through lessons learned and identifying reuse opportunities.
• Collaborated effectively with the account team, product management, customer development, support, and customer success teams to introduce new capabilities that align with customer business objectives.
• Provided technical expertise to comprehensively grasp customer requirements and translate them into technical and functional specifications for implementation by the development teams.
• Worked with both business and technical stakeholders, adept at bridging communication between the two and effectively conveying information to various levels of technical and business management.
• Acted as the escalation point-of-contact for process owners, providing direction for continuous improvement of service support and delivery processes.

Greater Denver Area

• Enhanced customer experience through the establishment of a customer-focused culture, ensuring the implementation of customer strategies that consistently elevate service levels and increase satisfaction. Implemented.
• Led project teams in implementing fleet management solutions encompassing dispatching, bookings, mobile apps, IVR, in-vehicle technologies, payment technologies, management dashboards, and integrations in diverse.
• Improving the customer experience by establishing a more customer-focused culture; confirming customer strategies are in place to consistently deliver higher levels of service that increase customer satisfaction.
• Worked closely with Product & Development teams on solutioning and resolving issues or bug fixes the customer base encountered.
• Effective spokesperson and champion for the customer base, prioritizing bug fixes and product enhancement during release planning.
• Improve the people, processes, and technology responsible for customer support, project management and implementation services to enhance the customer experience.

Regional - CO, CA, NV, UT

• Revitalized the company's market position by successfully orchestrating software and service implementations globally for a diverse range of products and services. Effectively managed a services portfolio responsible.
• Managed and cultivated a high-performing project management team, offering coaching, mentoring, and training to enhance the skills of project managers.
• Transitioning from on-premises infrastructure to cloud planning: - Evaluated current infrastructure: Assess existing on-premises systems, applications, and data to identify what can be migrated to the cloud. - Defined.
• Collaborating with multiple service teams to assume responsibility and accountability for the technical program planning and delivery within the service program.
• Orchestrated the oversight of numerous interlinked projects that aligned with strategic business and organizational goals.
• Lead the Delivery efforts for numerous customer accounts concurrently, ensuring the consistent delivery of top-notch client services.

Data Processing & Programming Diploma, Information Sciences And Support Services

Concentrated studies in the following areas: Business & Technology Management Data Foundations (methods) Data Technologies

Multicloud Bootcamp

MultiCloud Specilization Program. The MultiCloud Bootcamp prepares Technology Professionals to work with Cloud (AWS, Microsoft Azure.

Cs Studies, Computer And Information Sciences And Support Services