Xavier Rubio Cpp, Pmp, Smc, Sfc, Azf Email & Phone Number

United States

Key Responsibilities: - Assist in overseeing the IHS Management Office’s (PMO) operations. - Managing project management practices, ensuring effective execution of projects, and maintaining compliance with organizational policies and federal regulations. - Strategic planning, resource management, and stakeholder coordination.

Chantilly, Va

Key Responsibilities:• Lead cloud migration projects for diverse clients across industries, achieving significant cost savings, performance improvements, and operational efficiencies.• Implement cloud-native solutions and automation strategies to streamline workflows, reduce manual intervention, and accelerate time-to-market for applications and services.• Advise clients on cloud cost management strategies, optimizing resource allocation, rightsizing instances, and leveraging reserved instances to reduce cloud spending without compromising performance.• Collaborate effectively with cross-functional teams, communicate technical concepts clearly to non-technical stakeholders, and deliver projects on time and within budget.• Lead the planning, execution, and successful delivery of projects within the higher education environment.• Direct comprehensive client projects from initiation to completion, ensuring alignment with institutional goals and objectives.• Collaborate with academic and administrative stakeholders to develop detailed project scopes, goals, and deliverables.• Develop and manage detailed project plans, including resource allocation, budgeting, and scheduling.• Make project decisions and deliverables that meet business needs.• Guide, mentor, and coordinate project teams to ensure effective collaboration and project progress.• Proactively manage project risks and issues, developing mitigation and contingency plans.• Facilitate clear and consistent communication across project teams, vendors, and stakeholders.• Maintain rigorous adherence to budget constraints and provide regular financial reporting to stakeholders.• Ensure project deliverables comply with institutional policies and industry best practices

Broomfield, Colorado, United States

Led back-end development teams, enhancing existing capabilities to address evolving technical needs and skill gaps in alignment with SIEM business requirements. Managed a diverse mix of onshore and offshore resources, navigating multiple technology stacks, and collaborating seamlessly with cross-functional teams.Selected accomplishments:• Directed the development of new SIEM cloud solutions and improvements to existing programs. • Promote Cloud capabilities among internal stakeholders and externally with customers.• Delegated tasks, monitored employee growth, and tracked progress. • Supervised engineering deliverables and managed company inventories. • Oversaw the hiring, training, and development of new developers. • Formed and supported technical staff and project teams supporting the field teams. • Developed, operated, and maintained software engineering applications. • Optimized department workflow through real-time analyses of current operations and consideration of emerging technical options.

Colorado, United States

Leading the charge in driving the transition and evolution of digital enterprises as part of a significant Federal Government Digital Transformation Initiative, I have played a pivotal role in effectively harnessing the power of cloud technologies. As the primary link between customer success and our delivery team, I have played a crucial role in prioritizing roadmap features and resolving critical client issues.Selected Accomplishments:I have cultivated broad support for business change throughout the entire unit, strategically planning for digital transformation to support the customer across various initiatives, such as on-premises to cloud migration. This involves focusing on key areas including Assessment & Planning, selecting a Cloud Service Model, choosing a Cloud Provider, Cloud Architecture, Data & Application Migration, Security & Compliance, Networking and Connectivity, Training & Change Management, as well as Testing, Deployment, Documentation, and Monitoring & Management.

Denver

Accountable for vital customer relationships and engagements, spearheading the delivery of cutting-edge products and services within the dynamic eCommerce Travel industry. Provide leadership and oversight to Customer Success Managers, Program Managers, and Project Managers. Instrumental in drafting a Technical Statement of Work (SOW) for a $1 million professional services engagement, establishing a joint development initiative with a key strategic customer.Selected accomplishments:• Developed business objectives to enhance project execution and facilitated continuous improvement through lessons learned and identifying reuse opportunities.• Collaborated effectively with the account team, product management, customer development, support, and customer success teams to introduce new capabilities that align with customer business objectives. • Provided technical expertise to comprehensively grasp customer requirements and translate them into technical and functional specifications for implementation by the development teams. • Worked with both business and technical stakeholders, adept at bridging communication between the two and effectively conveying information to various levels of technical and business management.• Acted as the escalation point-of-contact for process owners, providing direction for continuous improvement of service support and delivery processes.• Shared best practices in strategy implementation, fostering a culture of continuous improvement to enhance project delivery efficiency.

Greater Denver Area

Enhanced customer experience through the establishment of a customer-focused culture, ensuring the implementation of customer strategies that consistently elevate service levels and increase satisfaction. Implemented improvements in people, processes, and technology within customer support, project management, and implementation services, aiming to enrich the overall customer experience.Selected accomplishments:• Led project teams in implementing fleet management solutions encompassing dispatching, bookings, mobile apps, IVR, in-vehicle technologies, payment technologies, management dashboards, and integrations in diverse environments (SaaS, On-Premises, Hosted).• Improving the customer experience by establishing a more customer-focused culture; confirming customer strategies are in place to consistently deliver higher levels of service that increase customer satisfaction.• Worked closely with Product & Development teams on solutioning and resolving issues or bug fixes the customer base encountered.• Effective spokesperson and champion for the customer base, prioritizing bug fixes and product enhancement during release planning.• Improve the people, processes, and technology responsible for customer support, project management and implementation services to enhance the customer experience.

Regional - Co, Ca, Nv, Ut

Revitalized the company's market position by successfully orchestrating software and service implementations globally for a diverse range of products and services. Effectively managed a services portfolio responsible for up to $22M in annual revenue. Additionally, secured and closed a significant $3.5M Statement of Work (SOW) for additional professional services, contributing to the company's growth and success.Selected accomplishments:• Managed and cultivated a high-performing project management team, offering coaching, mentoring, and training to enhance the skills of project managers. • Transitioning from on-premises infrastructure to cloud planning: - Evaluated current infrastructure: Assess existing on-premises systems, applications, and data to identify what can be migrated to the cloud. - Defined objectives: Clearly outline the goals and expected benefits of moving to the cloud. - Conducted budget and cost analysis: Estimated the costs associated with the migration, including initial setup, ongoing operational expenses, and potential savings.• Collaborating with multiple service teams to assume responsibility and accountability for the technical program planning and delivery within the service program.• Orchestrated the oversight of numerous interlinked projects that aligned with strategic business and organizational goals.• Lead the Delivery efforts for numerous customer accounts concurrently, ensuring the consistent delivery of top-notch client services.

Data Processing & Programming Diploma, Information Sciences And Support Services

Concentrated studies in the following areas: Business & Technology Management Data Foundations (methods) Data Technologies

Multicloud Bootcamp

MultiCloud Specilization Program. The MultiCloud Bootcamp prepares Technology Professionals to work with Cloud (AWS, Microsoft Azure.

Cs Studies, Computer And Information Sciences And Support Services