Part of the JCW Group, Catalyst Life Sciences is trusted by talent to provide recruitment solutions and career support to people in various roles within the life sciences industry. We grow careers for people in the following five fields:• Quality & Validation• Regulatory Affairs• Clinical Development• Pharmacovigilance• Medical Affairs & Health Economics We provide our services to people at entry level through to board with blue-chip clients as well as high growth start up. Both our candidates and clients benefit most from the technical understanding and exclusive network that comes from our niche focus. We invest in the candidate journey from the first contact through to post placement care and guide employers with the expertise required to distinguish themselves from the competition to attract top talent and to keep them.Our mission is to be trusted by talent for being the best recruitment firm for client and candidate service in the life sciences industry. As such, you should expect to receive an exceptional service shaped by the market for the market.If you are interested in a new job opportunity in one of our markets or are seeking to hire yourself, please get in touch with me directly on the below details.Tel: 347-366-9423Email: Xavier.Suarez@catalystcareers.comWebsite: catalystcareers.com

- Uses Epic systems to follow up with patients, book referrals and schedule appointments - Coordinated with 5 Registered Nurses’ to book appointments for 1,500+ special needs patients - Acted as face of front desk greeting customers with warm energy and fielding their questions - Assisted with various projects to improve clinic efficiency and culture

- Uses Epic systems to schedule bariatric procedures, follow up appointments and labs- Sole liaison between bariatric patients and various departments to ensure excellent patient care - Assists doctors in managing their calendars, reimbursements, licenses, and mail- Follows HIPPA guidelines to ensure the privacy and confidentiality of a diverse group of patients - Assists with training and orientation of new staff

- Assisted various departments in completion of their projects - Maintained communication with clients and various departments in order to resolve projects- Responsible for following up and closing cases using the databases BOS+ and Client360

- Updates and maintains financial accounts for advisors/clients- Calls out to advisors and sponsors in order to answer questions and receive information- Creates and sends paperwork to sponsors

- Cultivates relationships with patrons in order to provide the best customer service - Triage tasks in order to optimize store efficiency and minimize customer wait time

- Hosted programs and conferences with 150+ participants- Set and maintained 2,000+ rooms and spaces used by clients - Utilized programs like ResOnline and WeWork to reserve customers rooms and schedule employees - Coordinated with Public Safety and Residential Life to ensure smooth daily operations - Served as primary contact for client room inquiries and pricing - Submitted building maintenance requests- Maintained inventory and ordered supplies- Managed teams of 5 to perform projects and tasks

- Provided warm and attentive care to create a positive customer experience in one of the highest volume stores in the district - Used product knowledge to assist customers based on their needs and preferences- Lifted 50lbs+ to assist clients and position merchandise- Maintained and stocked shelves to uphold a clean store- Took training in conflict resolution to better assist displeased clients- Conducted workshops to increase customer knowledge and draw interest to deals and memberships

- Acted as primary liaison between conference attendees/students, front desk interns and upper management-Created rotating work schedule for supervisory staff- Trained and managed a team of 18 interns- Created and distributed emails providing weekly updates to intern team and supervisors- Mediated disputes between supervisory staff - Coordinated with guest services and operations team to provide guests the optimal experience- Resolved customer issues in a timely and professional manner with knowledgeable and friendly service- Organized events to enhance the feeling of community between coworkers

- Assisted in preparing 200+ "pre-packaged" meals and snacks per day- Maintained kitchen equipment- Priced and labeled food to be sold - Prepared ingredients distributed to 4 Tufts Dining locations

- Worked in a team of two to educate 15 rising high school students on future careers and community service- Created lesson plans used to cultivate critical thinking, problem solving and awareness of global issues for morning classes- Taught students to connect their future interests into manageable acts of community service- Taught classes in eating healthy and food preparation to a group of 12 students

- Maintained accurate and detailed records of inventory for housing in summer dorms - Managed teams of 4 people to prepare 1,250+ rooms and conference spaces- Set and maintained office spaces - Lifted 40+lbs to deliver client merchandise and arrange rooms

- Attended to the needs of administration and clients as first point of contact- Managed internal communications via phone and email - Collected and managed money for sales and fees - Promoted after having work ethic and customer service skills recognized by immediate supervisors and head of the department

o Counseled 15 entering freshmen of diverse populations through an intensive 6-week programo Developed and conducted college transition workshopso Created a fun environment which promoted openness and elevated the group atmosphereo Organized trips and events