Xavier Torres Email & Phone Number

Alpharetta, Georgia, United States

• Provided comprehensive technical support for hardware, software, and system functionalities, resolving an average of 8 support requests daily with a 100% customer satisfaction rate.
• Orchestrated seamless shipping and meticulously tracked logistical aspects during project implementations, resulting in a reduction in delivery time and fewer shipping errors.
• Proficiently configured, setup, and maintained PCs, allboxes, printers, scanners, and diverse hardware/software components for… Show more
• Proficiently configured, setup, and maintained PCs, allboxes, printers, scanners, and diverse hardware/software components for a user base of sites and employees to ensure workflow continuity.
• Meticulously packaged PCs, scanners, allboxes, printers, and associated equipment, reducing equipment damage during transit. Show less

Atlanta, Georgia, United States

• Joined the ERP project, optimizing goals, budget, and team roles, resulting in an faster implementation.
• Created program specs and test plans, reducing post-implementation defects.
• Collaborated with stakeholders and clients, resolving ManageEngine tickets within the SLA.
• Conducted tests in SAP Sales and Distribution, reducing order processing time.
• Used customer master data for sales orders and pricing conditions with 100% accuracy.
• Tracked sales orders and… Show more

Atlanta, Georgia, United States

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• Entered product details and dimensions accurately using customs software, averaging 50 entries daily.
• Ensured 100% quality control of international shipment documents to reduce errors and delays.
• Efficiently processed 200+ Importer Security Filings (ISF) monthly, maintaining compliance.
• Maintained records of purchase orders, delivery receipts, 150+ shipping manifests, and customs declarations for auditing and compliance.
• Managed inventory for international shipments… Show more.

Alpharetta, Georgia, United States

• Collaborated with the sales representative team to track truck shipments, improving on-time delivery rates by 90% and reducing delays by 15% through proactive monitoring.
• Actively engaged customers, resulting in an increase in load bookings with carriers, translating to an addition in monthly revenue.
• Conducted price negotiations with carriers, negotiating favorable terms that led to a 10% reduction in shipping costs, saving the company $5,000 monthly.
• Streamlined information… Show more
• Streamlined information gathering for shipments, reducing data entry errors, and saving time.
• Managed and nurtured customer accounts, achieving customer satisfaction, contributing to long-term business relationships and repeat business. Show less

Dacula, Georgia, United States

• In the realm of logistics, I accessed the shipment documents for the pulled-up truck to ascertain the specific items, quantities, and schedule for unloading. This allowed for efficient coordination and execution of the.
• Efficiently collected and processed an average of 50 online orders per day, ensuring timely fulfillment and customer satisfaction.
• Successfully operated different types of machines, contributing to an increase in overall… Show more
• Successfully operated different types of machines, contributing to an increase in overall productivity.
• Coordinated the unloading of shipments each week, maintaining a consistent flow of merchandise to the store and reducing storage costs. Show less

Whitesburg, GA

• Earned good attendance record and built reputation for being on time and ready to work.
• Escalated identified risk issues, challenges and trends to senior management and delivered risk-related documents for audit and regulatory exams.
• Kept safety of all members of group at high level by pointing out cracked sidewalks, bad lighting, and steps and aided as needed.
• Answered questions, pointed out overlooked features, and offered further details about special exhibits so that… Show more
• Answered questions, pointed out overlooked features, and offered further details about special exhibits so that visitors would be knowledgeable.
• Entertained visitors and tourists with various props and signs to ensure maximum engagement, fun, and lasting memories.

Cumming, GA

• Collected and relocated shopping carts, baskets, and reusable bags to appropriate areas.
• Stocked and rotated inventory regularly.
• Maintained clean and clutter-free front-end area.
• Re-stocked check-out line and endcap displays with new merchandise.
• Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.

Gainesville, Georgia, United States

• Maintained current store, product, and promotional knowledge to drive consistent sales.
• Answered questions about current promotions and resolved issues according to store policies.
• Bagged, wrapped, and packaged purchases according to customer needs.
• Provided every customer with professional and polite support for sales and service needs.
• Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
• … Show more

Lawrenceville, GA

• Received merchandise and restocked floors and storage areas.
• Listened to customers and made suggestions for additional items of interest.
• Built and stocked footwear displays to showcase specific styles, brands and seasonal merchandise.
• Applied knowledge of correct sizing and fit to help customers find comfortable shoes.
• Watched customers for signs of suspicious behavior to maintain security and prevent theft.
• Assisted customers with choosing brands and styles to meet… Show more

Bachelor'S Degree - Richard'S College Of Business, Management Information Systems

Activities and Societies: Phi Delta Theta Fraternity and Lacrosse Club

Education record

• Business Processes in Sales and Distribution SCM600 • Cross Functional Customizing in Materials Management SCM550 • Integrated Business.