• Direct management of 55 hourly associates• Scheduling of staff• Training of staff• Record Keeping• Payroll • Supply ordering and control• Quality assurance and sanitation and regulation compliance• Customer and patient satisfaction and service recovery• Ensure compliance with Joint Commission, DOH, and other regulatory agencies• Served in committees such as: Infection control, Patient safety, Patient satisfaction• Environment care and Emergency… Show more • Direct management of 55 hourly associates• Scheduling of staff• Training of staff• Record Keeping• Payroll • Supply ordering and control• Quality assurance and sanitation and regulation compliance• Customer and patient satisfaction and service recovery• Ensure compliance with Joint Commission, DOH, and other regulatory agencies• Served in committees such as: Infection control, Patient safety, Patient satisfaction• Environment care and Emergency preparedness• Implementing and maintaining all company and hospital training programs for hospital associates• Maintaining records for hospital hazardous waste, sharps program, regular waste, soiled linen, clean linen, recycling program• Provide technical and soft skill training for improvement• Conduct customer rounds with unit directors to assess areas of opportunity• Work with director to ensure operations are within financial budgets• Implement projects and programs, maintain documentation, support and direct training needs• Direct all environmental services activities in accordance with company and hospital standards and compliance requirements• Provide new hire training• Attend all director’ meeting when director unable to attend and sit with CO of hospital, unit directors, and managers to discuss monthly agenda• Developing Dynamic Leadership Training• HCAPS training Show less

• Scheduling confirmed services• Assigning techs and supervisors to jobs• Calles all techs assigned to jobs• Assigned supervisors to company vehicles• Morning updates for scheduled jobs with CEO of company• Called supervisors at assigned jobs to make sure they had checked in • Translated for technicians and administration from English to Spanish, on a needed basis• Invoicing of completed services and created hard copy invoice for sales reps to review, printed color… Show more • Scheduling confirmed services• Assigning techs and supervisors to jobs• Calles all techs assigned to jobs• Assigned supervisors to company vehicles• Morning updates for scheduled jobs with CEO of company• Called supervisors at assigned jobs to make sure they had checked in • Translated for technicians and administration from English to Spanish, on a needed basis• Invoicing of completed services and created hard copy invoice for sales reps to review, printed color invoices and emailed them or mailed out to clients• Applied pertinent information from supervisors reports to excel• Worked outlook, microsoft and excel• Rented and picked up if needed rental vehicles for overnight jobs• Ordered office supplies, and janitorial suppies• Took staff meeting notes• Quality control calls • Reviewed surveillance videos• Reviewed technicians and supervisors dress code• Updated client accounts; new name, address, phone numbers and added new service dates• Created new accounts for new clients• Typed proposals for prospective clients• Made hotel reservations and travel arrangements for crews working overnight• Inventoried all office and janitorial supplies and equipment• Inspected all vehicles when back from assigned jobs• Delegated technicians to clean interior and exterior of vehicles• Arranged for company vehicles to be inspected, and registered Show less