Xavier Cabo Email & Phone Number

St. Rose, La, Us

Spearhead overall planning, organizing, and execution of all technology functions while simultaneously guiding strategic business activities, including national expansion and launch of PMO, for leading residential solar company currently serving more than 15,000 customers across 5 states.►Strategize with executives and Board members to align technology roadmap with continually evolving business needs, driving tactical execution across 3 software development teams and 7 staff members.►Infuse business with culture of innovation, open communication, and transparency by leading by example.►Orchestrate technology project roadmap and product development, fortify IT infrastructure, and enhance information security as per NIST cybersecurity framework.►Facilitate data visibility and inform vital business decisions by instituting data warehouse and business intelligence (BI) solutions and metric framework to measure KPIs of high-impact projects.►Slashed technology operations costs by $2M+ through IT support insourcing, contract renegotiation, and Salesforce.com licensing restructuring.► Built scalable and flexible technology environment to ensure smooth national expansion. ► Expedited latest company market entry into New Jersey by coordinating efforts among business units.►Actively launching Project Management Office (PMO), providing unified location for maintaining best practices and documenting project status.

St. Rose, La, Us

Strategized, implemented, and supported post-sales technology applications, requiring extensive vendor coordination, cross-functional teamwork, and data / process analysis.►Identified opportunities to improve business processes across Operations, Supply Chain, and Customer Service, including new Salesforce module implementation, functionality updates, and inventory management system integration.►Influenced key strategic decisions regarding equity investments through extensive data analysis and insightful reporting.►Pinpointed gaps and risks to ensure technology stake was aligned with business requirements and processes upon entry in new markets.►Completed challenging project to migrate solar site fleet monitoring services (2M+ data points), delivering on full scope within rigorous budget and timeline.

New Orleans, La, Us

Employed best-in-class project delivery methodology to successfully implement 10 high-impact, Bloomberg Philanthropies-funded initiatives ($4M grant), improving delivery of key municipal services in collaboration with project owners and city leaders. ►Developed GIS land management solution in 6 months and launched online permit & license application submission platform to create groundbreaking, comprehensive municipal "one stop shop" for permitting and licensing encompassing four agencies with 150 employees.►Elevated customer experiences by enhancing communication and service efficiency via queuing management technology solution featuring customer flow tracking from arrival to exit. ►Transformed low-performing agency into model of best practices in local government through eight-month strategic effort to overhaul and modernize operations.►Leveraged knowledge of KPI tracking to help city leaders manage performance through progress-tracking tool.►Utilized expertise in business process improvements to assist 311 call center operations executives in increasing productivity.►Headed company participation in Rockefeller Foundation 100 Resilient Cities program by uncovering new ways to build further resilience to New Orleans’ physical, social, and economic challenges through in-depth analysis & reporting.

New Orleans, La, Us

Drove business growth from startup, building world-class team of 9 employees and various contract web developers, designers, and engineers to create innovative FinTech platform connecting small business borrowers with banks and individual lenders.►Initiated technology strategy, introducing robust marketing strategy, and evangelizing market-driven business development activities.►Conducted extensive research to generate pro-forma financial reports as foundation for annual company budgets.►Championed Agile methodology as integral framework underlying product development life cycle.►Established policies and procedures related to accounting, reporting, operations, customer support, IT security, data backup and recovery, recruiting and hiring, and other fundamental business practices.►Helped secure recognition by Forbes magazine as “Top Financial Technology Innovation” in 2011.

Paris, Fr

Planned and executed B2B digital marketing and communication strategies.

Mba, International Business, Strategic Management

Bs, Management Information Systems

Bs, Technology Management

Education record