Formulate and execute migration blueprint to seamlessly transfer on-premise infrastructure and software to a SaaS/IaaS platform. Conduct thorough system-wide audit to scrutinize elevated privileged user accounts in ensuring compliance with least privileged access principles and fortifying security. Streamline user directory and application permissions by gathering and analyzing existing data, establishing standardized provisioning templates for all staff positions, and simplifying access management. Retain data resilience and system continuity in case of unforeseen events by establishing and deploying robust backup and disaster recovery plans. Regularly test accuracy and efficacy of existing system backups and restore processes for data integrity and swift recovery procedure.

The creation or modification of policies detailing the acceptable use, data collection and monitoring of all mobile endpoints.Established new or modified existing business procedures that govern the administration and initial configuration of endpoints and management softwareCreated over 25+ technical documentation guides for use by Tier 1 & 2 IT staff and self-guided end user support scenarios, minimizing the support time required per caseSolved pre-existing MDM configuration error with multiple policy inheritance issue which was delaying several connected projectsConstructed a plan for the redesign of existing organization structure that would enable a more flexible and granular application of EMM configurationManagement of the migration from existing EMM platform to Workspace One by February 2021The system administrator for 6800 endpoints, 9000 user accounts over 3 different MDM platformsDesigned a network configuration by introducing an alternative state-wide wireless infrastructure that yielded thousands in cost savings and increased the projects scope

Deployed the first production instance of Apple's School manager in the state of GeorgiaActive Directory System Administrator for a remote satellite campus location of 60 computers and 10 staff.Established a domain trust partnership with the local K-12 school systems G-Suite tenant that allowed access to hosted resources Established a continued service improvement cycle for a satellite campus in order to maintain equipment, apply critical updates and establish an interpersonal relationship with staffIdentified the technical requirement and managed the transition for the replacement of all instructional technology for the Valdosta Early College AcademyAs a member on the College of Education's tech committee I provided project updates and proposed technical solutions that supported their strategic goalsUpgraded the Microsoft Office suite for approximately 1600 computers. Project was completed in less than 3 months with only 2 part-time technicians. Annual speaker for the COEHS Freshman Convocation on how to effectively utilize Office 365 features to enhance their learning experienceKeynote speaker for Instructional Technology students in 2016 and 2017Conducted numerous training sessions for campus digital signage solution with custom tailored material