Xavier Karjohn, Msod, Csm Email & Phone Number

Madison, Wisconsin, United States

The University of Wisconsin Credit Union is a credit union with more than 290,000 members. The credit union holds $4 billion in assets and is the fourth largest credit union in the state of Wisconsin. Creating members for life, by asking consultative questions to uncover needs, educating on financial literacy, and make recommendations towards achieving dreams. Assist in developing plans for successful financial futures by providing loan options that support long-term goals for every… Show more The University of Wisconsin Credit Union is a credit union with more than 290,000 members. The credit union holds $4 billion in assets and is the fourth largest credit union in the state of Wisconsin. Creating members for life, by asking consultative questions to uncover needs, educating on financial literacy, and make recommendations towards achieving dreams. Assist in developing plans for successful financial futures by providing loan options that support long-term goals for every life stage.★ Continually expands assets under management while delivering an exceptional customer experience by resolving account and service issues.★ Develops an understanding of member needs in order to guide the recommendation of products and services. Engages in the cross-sale of products and services, including loans exceeding $500K monthly. Achieved 100% penetration on credit card and line of credit offerings at account openings.★ Helps clients to select loans and other products at the best rates based on credit qualifications. Processes and approves loan applications.★ Leads efforts to reinforce the credit union’s commitment to Diversity, Equity, and Inclusion principles. Show less

Colorado Springs, Co, United States

Colorado Springs, Colorado

Colorado College is a private liberal arts school with an undergraduate enrollment of more than 2000 students. ★ Conference Manager responsible for 24/7 operations for 12 resident halls with over 370 students, resolving grievances and ensuring safety. Supervised 16 student workers.★ Maintained accountability for programs, front desk teams, facilities management, and custodial staff.★ Credited with facilitating a national debate conference hosting 500 attendees.★… Show more Colorado College is a private liberal arts school with an undergraduate enrollment of more than 2000 students. ★ Conference Manager responsible for 24/7 operations for 12 resident halls with over 370 students, resolving grievances and ensuring safety. Supervised 16 student workers.★ Maintained accountability for programs, front desk teams, facilities management, and custodial staff.★ Credited with facilitating a national debate conference hosting 500 attendees.★ Oversaw all facets of transportation, lodging, and event space management. Show less

Colorado Springs, Colorado Area

★ Created presentations, training, and programs in partnership with The Butler Center, which served as the diversity hub for the College.★ Introduced policies that lowered violations by 64% and resolved emergency violations. Launched a marketing plan that increased student engagement by 54% and improved campus safety.• Supervised, recruited and trained student staff of resident advisors and cultural program coordinators★ Promoted a positive student experience within a… Show more ★ Created presentations, training, and programs in partnership with The Butler Center, which served as the diversity hub for the College.★ Introduced policies that lowered violations by 64% and resolved emergency violations. Launched a marketing plan that increased student engagement by 54% and improved campus safety.• Supervised, recruited and trained student staff of resident advisors and cultural program coordinators★ Promoted a positive student experience within a residential community of over 350 residents geared to affirm and promote diverse and inclusive spaces through programming-promoting learning and student retention★ Supported the College with emergency response with on-call duties to secure resident and building safety★ Cultivated meaning and intentional relationships with students, campus partners and other individuals and in the CC community★ Assessed the development of residents in community and implement the residential community programming model that encourages engaging relationships★ Served as a conduct officer assisting students in their growth in support of CC’s “Honoring Community Standards” manual★ Worked closely with the desk coordinators to manage daily and blockly operations, opening & closing of residential buildings, RA duty rotation, damage billing and front desk procedures. Show less

Ashland, Oregon

Southern Oregon University is a public university with a total enrollment of more than 6000 students. ★ Supervised a 12-person team and two Hall Councils, as well as a $25,000 budget for community programming.★ Coached and mentored students to promote a globally sustainable community based on diversity, equity, and other concepts.★ Improved student engagement and community safety, and implemented all-gender restrooms throughout campus.★ Revised the language of… Show more Southern Oregon University is a public university with a total enrollment of more than 6000 students. ★ Supervised a 12-person team and two Hall Councils, as well as a $25,000 budget for community programming.★ Coached and mentored students to promote a globally sustainable community based on diversity, equity, and other concepts.★ Improved student engagement and community safety, and implemented all-gender restrooms throughout campus.★ Revised the language of application materials and policies Show less

Portmore, Jamaica

★ Directed operations, staff scheduling, training, finance, and expenses, using forecast analysis and ordering strategies to increase revenue. Led the hire of highly qualified employees with skills and abilities to meet business needs. Introduced role-specific training for team members.★ Managed the logistics and billing of international shipments as well as equipment repairs.★ Led the transition to digital documentation that improved efficiency by 50%, and instituted a… Show more ★ Directed operations, staff scheduling, training, finance, and expenses, using forecast analysis and ordering strategies to increase revenue. Led the hire of highly qualified employees with skills and abilities to meet business needs. Introduced role-specific training for team members.★ Managed the logistics and billing of international shipments as well as equipment repairs.★ Led the transition to digital documentation that improved efficiency by 50%, and instituted a computerized register and inventory management system.★ Oversaw a daily budget of J$4MM and an annual budget of J$1.4B, continually building revenue through the analysis of pricing trends and forecasts. Show less

St. Peter, Minnesota

• Coordinated the Mentoring for Student Success Program, including recruiting program participants (students and employees), scheduling monthly activities, supporting mentor/mentee relationships, conducting quantitative and qualitative assessments to monitor program efficiency and effectiveness; providing feedback and assistance for program participants• Cultivated long lasting relationships that provide direct support to students and their families• Worked with international students… Show more • Coordinated the Mentoring for Student Success Program, including recruiting program participants (students and employees), scheduling monthly activities, supporting mentor/mentee relationships, conducting quantitative and qualitative assessments to monitor program efficiency and effectiveness; providing feedback and assistance for program participants• Cultivated long lasting relationships that provide direct support to students and their families• Worked with international students to recruit and support; providing referral and resources • Assisted in the development of programmatic and educational initiatives that promote diversity and inclusion with other departments• Demonstrated experience facilitating group discussions on various multicultural education topics.• Promoted an understanding of identity development theory as it relates to the systemic and institutional factors that support the recruitment and retention of students• Served as a resource for the College on best practices, national trends, and campus community needs in areas of identity development, access and inclusion, intercultural issues, diversity and social justice; identify educational topics relevant to staff training and peer education models• Led a small team to coordinate programs that support the institutional retention efforts with historically marginalized or underrepresented student communities and allied students and organizations• Provided collaborative leadership with students, faculty and staff supporting multicultural programming and diversity training, working closely with other departments and offices to support synergy of efforts• Established and maintain relationships and partnerships with faculty, alumni, community partners, and other stakeholders involved in engaging the departments and supporting services and programs for students Show less

Madison, Wisconsin

• Maximized store sales by ensuring exceptional customer assistance • Provided facility maintenance and front-end services• Arranged store promotional and merchandise displays• Trained advance sales techniques for product protection plans • Supervised and trained a staff of over 20 teammates• Communicated and delegate projects effectively• Preformed return and sales transactions

Madison, Wisconsin

• Maintained high level of customer service• Hired, trained and scheduled student workers• Supervised 20+ student workers and administrative staff• Served as 24 hour primary emergency contact for Campus Assistance Center• Implemented emergency response procedures• Served as the primary contact for Event and Conference Services in absence of regular staff• Maintained and promoted a high level of guest and resident services

Madison, Wisconsin

• Assessed and responded to the needs of 30 residents • Created and implemented educational, social, and recreational programs • Acted as a liaison between residents and the Department of Residence Life • Counseled peers on personal, academic, and career concerns • Managed administrative duties, maintenance requests, incident reports, and room transfers• Enforced and upheld university policies• Handled emergency situations

Madison, Wisconsin

• Promoted to Campus Assistance Center Student Supervisor• Directed calls to appropriate offices throughout the campus• Greeted incoming visitors to college• Organized inter-office weight loss program• Implemented emergency response procedures during emergencies• Answered inquiries from public and Edgewood community members• Assisted in the development of the emergency tree throughout campus and all campus buildings

Madison, Wisconsin

• Promoted in the shaping of the vision and direction of compliance and inclusivity at the college• Mentored students in academics and racial identity to promote self-worth• Provided personal and career counseling; reducing possible negative effects on academics• Organized multicultural programs to support active participation and involvement in local and national conferences• Developed and implemented campus initiatives that promote diversity and build an inclusive campus… Show more • Promoted in the shaping of the vision and direction of compliance and inclusivity at the college• Mentored students in academics and racial identity to promote self-worth• Provided personal and career counseling; reducing possible negative effects on academics• Organized multicultural programs to support active participation and involvement in local and national conferences• Developed and implemented campus initiatives that promote diversity and build an inclusive campus climate• Maintained a welcoming space/environment for campus diversity and inclusion • Served as an active participant on committees to increase student retention, especially for underrepresented populations• Developed and organized office statistics on usage of space Show less

Wauwatosa, Wisconsin

•Welcomed all visitors with a warm and enthused smile•Entertained customers while they waited to experience their meals•Escorted customers to their seats and explained daily promotions and opportunities to indulge•Tracked wait times to ensure timely seating as promised•Ensured seating area was presentable and welcome it to those that dined•Placed and packaged orders for pick-up

Wauwatosa, Wisconsin

• Handled cash for member account• Entered member information and mail data into database• Gained and maintained member relationships• Provided valuable resources to members

Milwaukee, Wisconsin

•Trained two assistants to use audio equipment, display features and software•Produced and sold weekly church services video•Designed and produced DVD video covers of church services•Supervised production assistants throughout production process

Master Of Science In Organizational Development

Bachelor Of Science In Business