VALUE PROPOSITION► I am highly effective in product leadership, with experience delivering results in roles integrating talents in sales, customer service, event planning, program management, and Diversity & Inclusion initiatives.► My success is driven by my ability to lead strategies that deliver consistently exceptional experiences.SUMMARY► Engaging project leader possessing a winning blend of management expertise, skill in the oversight of teams, and practical experience improving revenue and customer service.► Leverages a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with organizational objectives. LEADERSHIP HIGHLIGHTS★ Leads client relationship management to provide for the resolution of client issues and serve as an invaluable strategic partner.★ As a Diversity Champion with UW Credit Union, coordinates efforts to reinforce the credit union’s commitment to Diversity, Equity, and Inclusion principles.★ In a prior role as the Managing Director of Gasve Fullers, oversaw operations, staff scheduling, training, finance, and expenses, leveraging forecast analysis and ordering strategies to continually increase revenue.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲Specialties: Operations Management, Strategic Leadership, Team Leadership, Client Relationship Management, Revenue Growth, Consumer and Business Banking, Event Planning, Diversity/Equity/Inclusion Initiatives
Listed skills include Customer Service, Event Planning, Public Speaking, Management, and 12 others.