• Prendre en compte les nouvelles applications, s'assurer que leur niveau d'exploitabilité est adéquat au long de leur vie et organiser leur démantèlement• Responsable pour un périmètre de la qualité des données des référentiels• Animateur des Comités de Production et garant des niveaux de service contractés et de la mise à jour des conventions d'exploitation• Assister mes clients, planifier et suivre les opérations en collaboration avec l'équipe de gestion des… Show more • Prendre en compte les nouvelles applications, s'assurer que leur niveau d'exploitabilité est adéquat au long de leur vie et organiser leur démantèlement• Responsable pour un périmètre de la qualité des données des référentiels• Animateur des Comités de Production et garant des niveaux de service contractés et de la mise à jour des conventions d'exploitation• Assister mes clients, planifier et suivre les opérations en collaboration avec l'équipe de gestion des changements• Responsable du plan d'actions de remise en service des applications suite à incident et suivi des problèmes• Contribuer, conjointement avec les clients, à l'alimentation du Capacity Planning avec le suivi métrologique du périmètre applicatif• Répondre aux besoins du client et être force de proposition en terme d'amélioration continue Show less

Integration Service Manager (SDM) pour Société Générale

Internal mobility to France in AUTOMIC SoftwareNo change in duties described belowNew geography = France + South Europe + Africa

Following ORSYP software acquisition by AUTOMIC SoftwareNo change in duties described below

• Management of workload performance projects (Dollar Universe, UniJob and One Automation job scheduler / Sysload performance and capacity manager) deployments in client’s environments• Training and knowledge transfer to client’s teams from operators to administrators on products features• Deployment, Migration/conversion (from CA AutoSys, CA ESP, BMC CTRLM), Technical and functional audit, Advisor for best practices according to context• Creation of Statement Of Work for services… Show more • Management of workload performance projects (Dollar Universe, UniJob and One Automation job scheduler / Sysload performance and capacity manager) deployments in client’s environments• Training and knowledge transfer to client’s teams from operators to administrators on products features• Deployment, Migration/conversion (from CA AutoSys, CA ESP, BMC CTRLM), Technical and functional audit, Advisor for best practices according to context• Creation of Statement Of Work for services customer needs and involvement in Request For Change answersAssignments for customers including FedEx, Humana, Warner Brothers, Spirit AeroSystems, BNP Paribas, GSK … Show less

• Application and technical support coordination piloting hosting company for ten web-based applications to troubleshoot end-users issues as efficiently as possible• Management of new versions/fixes deployment schedule and reporting to the user's representatives

• Technical project manager providing operability services• Interface between project and development teams (in India and France) for specification of requirements on ORSYP Dollar Universe job scheduler and BMC Patrol alerting tool

• Installations of new versions for five CRM web-based applications (PeopleSoft/Oracle) on integration and production platforms with non-regression testing and production documentations update• Application technical support analyst to do everyday administration such as batch scheduling and resolve application issues with coordination of specialized teams (DBA, System, Backup, Development)• Promotion to team leader for operational/admin duties (reporting, dash board and presentation to… Show more • Installations of new versions for five CRM web-based applications (PeopleSoft/Oracle) on integration and production platforms with non-regression testing and production documentations update• Application technical support analyst to do everyday administration such as batch scheduling and resolve application issues with coordination of specialized teams (DBA, System, Backup, Development)• Promotion to team leader for operational/admin duties (reporting, dash board and presentation to the client) Show less

• Qualification and communication on non-conformities and incidents on global Orange IT

Engineer studies final internship• Consolidation, extension and administration of a Win 2003 Terminal Server platform