Xavier Thomas Email & Phone Number

Professional Summary• Dynamic IT professional with a proven track record in Technical Support, Vulnerability Management, and Solutions Engineering. Leveraging a solid foundation in IT operations, I have adeptly managed the end-to-end delivery of critical applications while ensuring optimal performance, reliability, and user satisfaction. My expertise extends to implementing robust vulnerability management programs to fortify organizational defenses against cyber threats. With a strategic mindset and hands-on experience, provided 3 years of experience in designing and implementing cutting-edge solutions within the utilities industry. Proven track record of enhancing system performance, driving operational efficiency, and ensuring regulatory compliance. Adept at leveraging emerging technologies to solve complex problems and improve service delivery.KEY EXPERTISE• Powershell: Proficient in Powershell scripting for Windows system administration. Skilled in automating repetitive tasks, managing Active Directory, and maintaining Windows servers.• Python: Proficient in leveraging Python to automate repetitive tasks and workflows in the AppSec environment, such as vulnerability scanning, log analysis, and security testing.• Vulnerability Management: Adept at identifying, prioritizing, and mitigating security vulnerabilities within IT environments. Experienced in scanning tools, patch management, and compliance standards.• Cloud Support: Proficient in designing, deploying, and maintaining cloud infrastructure on platforms such as AWS, Azure, and Google Cloud. Expertise in optimizing cloud resources for cost-efficiency and scalability.• .NET Framework: Demonstrated expertise in developing applications using the .NET framework, including proficiency in languages such as C# and VB.NET. Developed and maintained .NET-based applications for Vistra's internal systems, contributing to improved efficiency and productivity.• Security Best Practices: Well-versed in security best practices, including access control, encryption, and threat detection, ensuring the protection of sensitive data and systems.• Troubleshooting and Problem Solving: Strong analytical and problem-solving skills, enabling rapid diagnosis and resolution of technical issues.

Listed skills include Customer Service, Troubleshooting, Computer Hardware, Teamwork, and 19 others.