Xavier Domenech, Chi™ Email & Phone Number

Xavier “Xavi” Domenech is originally from Barcelona, Spain, and is fluent in Spanish and Catalan. He is the Senior Director of Quality Assurance & Training Department at Propio Language Services. Prior joining Propio in 2019, he owned and ran a successful interpreting agency in the Kansas City Area for 11 years.Xavi has been key in the interpreting quality improvement at Propio since he joined with his expertise in all the areas of the business.Xavi oversees all quality processes for remote and onsite services. Xavi leads his team in the development and ongoing improvements to assure high standards for thousands of interpreters in over 350 languages.Xavi’s executive response team also addresses customer concerns to maintain exceptional service to Propio’s thousands of clients. Xavi has been in the interpreting industry since 2005, is a National Certified Healthcare Interpreter (CCHI) and a Missouri State Court Certified Interpreter.Furthermore, Xavi is a licensed trainer for The Community Interpreter® International (TCII), a leading national entry-level program to train interpreters to work in medical, educational, and social services settings.Xavi’s dedication to continuous improvement, and passion for ongoing interpreter development, can be seen in the many workshops, courses, skill assessments, evaluations, and coaching processes created by the Quality Assurance and Training Department.