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My goal is to deliver solutions to the clients for their problems. These solutions must combine three main elements: a real understanding of the business issues, a good use of the technology and an involvement of the people in the change. In this sense, a key aspect is, as per my experience, the direct contact with the client and with the team. I enjoy trying to find out the way to solve every point that the customer is worried about. For reaching my goal, I like with positions in which a can have a broad view of the business: product development, marketing and sales, support and post-sales.My motivation is to be involved in projects that can make me feel challenged. That is my way of keeping me updated and always learning.
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CooAckcent Cybersecurity Oct 2020 - PresentBarcelona, Catalonia, EsHelping different teams (from marketing and sales to delivery) to build the simplest, efficient and effective processes to ensure the best customer experience.With Marketing and Sales, developing strategies for growth and entering in new target markets (verticals and geographies).Regarding Delivery, creating the right bundles of services to accomplish with the customer's needs.In the end, trying to build the best way of doing the business with a customer-centric approach in the whole organization. -
Head Of SalesSignaturit Oct 2018 - Oct 2020Barcelona, Catalonia, EsLeading the sales team, aligning the goals and vision of the company with the team and the processes. Trying to drive and address the significant challenges and the strategic goals of the company according to their growth plan for the coming years.Primary focus on implementing the right formula on the sales team (process, tools and organisation), from the market research to the customer success, to allow people to do their best and add the maximum value to our customers. -
Product And Operations Manager - IndiaTecsidel Dec 2016 - Oct 2018Sant Cugat Del Valles, Catalonia, EsIn charge of all the operations of the India office.Defining the organisation of our India team, and also the processes to be followed by them for implementing the projects.Having direct contact with the clients for clarifying and solving the issues and their requirements.Playing the role of the product manager for the software solution that we use in our projects. In this role, the most relevant tasks are: managing the demand from clients, analysing the requirements from the support team, defining the product backlog (roadmap), establishing the processes to assure the quality of the deliverables, etc.Coordinating the India (procurement, deployment and support) and Spain (software development and support) teams in the activities for implementing the projects. -
Business Unit Director - Digital TransformationTecsidel Sep 2011 - Dec 2016Sant Cugat Del Valles, Catalonia, EsExecutive managing of the business unit.With a broad spectrum of activities, from sales and marketing, managing the operations (product development and project development), and controlling.Definition and execution of the action plan for accomplishing the business goals (sales, R&D, profitability, competitiveness, ...)Managing the operations of the business unit, in sales as well as in project implementation.Some business development actions for partnering with other companies for introducing our products in other sectors and new geographical markets.
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Deputy Business Unit Director - Public AdministrationTecsidel Sep 2006 - Sep 2011Sant Cugat Del Valles, Catalonia, EsManaging the operations, in sales as well as in production (product development and project development). Leading, coordinating and following up with the sales plan.Acting as a product owner in some solutions of the portfolio.Being involved in the marketing actions (brochures, sales documentation, trade fair, ...)
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Account Manager / Project DirectorTecsidel Jul 2005 - Sep 2006Sant Cugat Del Valles, Catalonia, EsIn charge of client accounts, defining and executing commercial plans, and pre-sales activities.Preparing technical and business proposals.Project manager of the key projects for the business unit.
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Consultive BoardCctic - Cluster Catalunya Tic Oct 2011 - Jul 2012Taking part of the strategy and tactic management for the creation of a new group of IT companies. The primary goal of this group was to shared their experiences and sum their efforts to become one of the authorised companies by Generalitat de Catalunya for participating in IT procurement processes.
Xavier Ruiz Skills
Xavier Ruiz Education Details
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EsadeMba -
Universidad Autònoma De BarcelonaIngeniero Superior En Informática
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Scrum.OrgAgile
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FoxizeDigital Business
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Meetup - Ventas 2.0
Frequently Asked Questions about Xavier Ruiz
What company does Xavier Ruiz work for?
Xavier Ruiz works for Ackcent Cybersecurity
What is Xavier Ruiz's role at the current company?
Xavier Ruiz's current role is COO en Ackcent Cybersecurity.
What is Xavier Ruiz's email address?
Xavier Ruiz's email address is xa****@****ahoo.es
What is Xavier Ruiz's direct phone number?
Xavier Ruiz's direct phone number is +349329*****
What schools did Xavier Ruiz attend?
Xavier Ruiz attended Esade, Universidad Autònoma De Barcelona, Scrum.org, Foxize, Meetup - Ventas 2.0.
What are some of Xavier Ruiz's interests?
Xavier Ruiz has interest in Customer Development, Project Management, Agile, Lean Startup, Impact Mapping, Business Model Canvas, Business It Partner.
What skills is Xavier Ruiz known for?
Xavier Ruiz has skills like Liderazgo De Equipos, Estrategia Empresarial, Team Management, Inteligencia Empresarial, Management, It Strategy, Web 2.0, Crm, It Management, Team Leadership, Strategic Thinking, It Service Management.
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