Xavier Taylor Email & Phone Number

Fort Washington, MD, US

Washington, District Of Columbia, United States

Tech Support: Oversee the maintenance and troubleshooting of various technical systems, including check-in computers, waiver tablets, POS systems, video and audio systems, lighting, Mission game rooms, Game Bays, Bomb Rooms (including the photo bomb system), server room, and overall network operations.Customer Experience: Support the guest experience by.

Washington DC-Baltimore Area

• Captivate guests by providing an enthusiastic experience
• Uphold safety protocols to ensure staff and guests continued safety
• Fully and safely teach experiences to all guests
• Oversee the matches and games between guests and keep score
• Quality control of facilities, ranges, and equipment
• Serve food & beverages to guests

Waldorf, Maryland, United States

Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technologyPhone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devicesProvide timely updates to the client and store.

Oxon Hill, Maryland, United States

Mix and serve alcoholic beverages based on customer requests. Their duties include verifying the identification and age of customers.Accepting payment from customers and balancing cash receipts to record sales.Cleaning glasses and bar utensils

Oxon Hill, Maryland, United States

Keep the bar and storage areas clean and stocked by demonstrating outstanding energy, urgency and attention to detail

Washington D.C. Metro Area

• Perform repair or replacement of parts (break/fix) on Dell’s brand laptops, desktops, and All-In-One’s using standard help desk procedures.
• Certified Dell repair technician who provide support to various companies within the Washington, D.C. Metropolitan area.
• Provide accurate and timely responses for technical support assistance to various Dell customers within the Washington DC and Maryland areas.
• Advise clients on appropriate actions both orally and in writing.
• Respond in person to three to eight works requests of various complexity per day.
• Utilize multiple databases in the performance of duties.

National Harbor, Oxon Hill, MD

• Interact with customers and provide customer service
• Provide order entry into ALOHA system for communication to kitchen and cashier support
• Worked with team and management to ensure goals were met in a timely fashion

Washington D.C. Metro Area

• Served as a customer services representative
• Resolved any issues that arose with customers
• Practices loss prevention procedures

-Food preparation: garnishes, juices and syrups for the bar-Interact with customers and provide customer service-Provide order entry into ALOHA system for communication to kitchen and cashier support-Clean and sanitize bar glasses-Bus the bar and tables

-Provided crowd control and customer direction-Served customer’s needs as required-Checked tickets

-Waited on customers and placed orders-Kept the walk-in refrigerator, pastry case, and coolers stocked at all times-Prepared the customers drink orders-Conducted inventory daily

-Created copies and/or edited a variety of documents, memorandum, letters, etc-Transcribed various correspondence and reports from handwritten or typed drafts -Compiled files for the use of the supervisor -Installed software on newly purchased computers following prescribed scripts-Provided customer service to users and responded to routine helpdesk tickets

Comptia A+ Certification, It Support

Hands-on instruction to troubleshoot and maintain the computers, software, networks and mobile devices that nearly all businesses use..

Associate’S Degree, Network And System Administration/Administrator